- Experience in setting up hardware and software systems, basic reading and editing SQL scripts; experience working with databases (scripts, queries, stored procedures, QA) preferable.
- Ability to follow and read wiring diagrams with AC conversion to DC, and grounding principles.
- Provide electronic product and application end users with operational and technical assistance. Determine call resolution and log calls. Generate product replacement orders and troubleshoot and resolve customer technical issues.
- Provide technical support via telephone, and/or email to end users and administrators of Company's hospitality and/or commercial products and systems in a timely and effective manner, while projecting a courteous and professional image.
- Develop and maintain an excellent working knowledge of electronic products, billing and collections processes and database applications.
- Apply established customer satisfaction skills to resolve issues with end users and create a positive image.
- Follow call-handling procedures to assure uniform support within the goals of the department.
- Meet call handling, volume and productivity goals in an inbound call center environment. Performs other duties as required or assigned. Support of additional skillsets, projects and opportunities may be available.
- Attendance and punctuality are essential functions of the position.
- This position is located on-site in an office call center environment.
- Minimum of one year of Technical Support/Call Center/Help Desk experience.
- Basic IP Networking required.
- PC systems knowledge required (Windows 7-10)
- Basic SQL Database reading and editing preferred.
- Must be able to work weekends and evenings.
- You must be willing to work on-site in an office in Salem, Oregon.
- Excellent listening skills and ability to assess and respond to customers' needs.
- Must be able to effectively communicate with customers via telephone.
- Detail-oriented with the ability to keep accurate records of communication with customers.
- Ability to rapidly learn and assimilate new technologies. Hours of operation of 5AM-7PM seven days a week This is a 40 hour a week position with potentials for OT. Ideal candidates will need to be flexible with working possible early mornings and/or weekends. Attendance and punctuality are essential functions of the position.
-
Help Desk Support
3 weeks ago
Russell Tobin Salem, United StatesJob Description · Job DescriptionJob Tittle: Help Desk Support · Location: Salem, OR 97302 · Duration: 1 Year with possible of extension · Pay Rate: $18/hr. · Job Description: · Experience in setting up hardware and software systems, basic reading and editing SQL scripts; experie ...
-
IT Help Desk Support Technician
1 week ago
Advantage Home Care Salem, United StatesJob Description · Job DescriptionPay rate $15-$17 · Advantage Home Care is seeking an experienced IT Help Desk Support Technician to join our team in providing technical support to our staff across multiple locations. As an IT Help Desk Support Technician, you will be responsibl ...
-
Student Intern, Help Desk Support Remote
1 week ago
Providence Service Salem, United StatesDescription · Providence caregivers are not simply valued – they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retai ...
-
North Shore Physicians Group Salem, United StatesUnder the direct supervision of the Supervisor and/or Desk Coordinator has the responsibility of transporting patients and material throughout the hospital. · Required: · - Organizational skills with concentration to detail. Good visual, verbal and listening skills. Must be able ...
-
Director, Business Development
2 weeks ago
Quality Innovation, Inc. Salem, United States**Job Description**: · **Director, Business Development** · The Director, Business Development oversees the identification, collection, review, and response to business opportunities from all sources. · The Director is responsible for leading an ongoing process to cause the busin ...
-
Medical Assistant Per Diem Ambulatory Float
2 weeks ago
Lahey Medical Center Peabody Salem, United StatesJob Type: Per Diem · Time Type: Part time · Work Shift: Day (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Under the general supervision of the designated su ...
-
Medical Assistant Peabody Gastroenterology
2 weeks ago
Lahey Medical Center Peabody Salem, United States Full timeJob Type: Regular · Time Type: Full time · Work Shift: Day (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Position Summary: · Under the general supervision ...
-
Licensed Practical Nurse
2 weeks ago
Fresenius Medical Care Salem, United States Full timePOSITION FEATURES: · Clinic is open Monday through SaturdayWork hours are 5:30am- 2:00pm or 2:00pm-10:30pm · Location: 19A Centennial Drive, Peabody, MA · 2021 and 2022 America's 'Most Loved Workplaces' by Newsweek · NO Overnight, Sunday or on-call shifts. · Major holidays off ( ...
-
Registered Nurse
2 weeks ago
Fresenius Medical Care Salem, United States Full timePOSITION FEATURES: · Location: 19A Centennial Drive, Peabody, MA · 2021 and 2022 America's 'Most Loved Workplaces' by Newsweek · NO Overnight, Sunday or on-call shifts. · Major holidays off (Thanksgiving, Christmas and New Years Days) · No prior RN dialysis experience required; 1 ...
-
Registered Nurse
2 weeks ago
Fresenius Medical Care Salem, United States Full timePOSITION FEATURES: · Willing to train or Training Provided · PURPOSE AND SCOPE: · The professional registered nurse (CAP RN 2) position may be an entry level CAP designation for new employees that meet the CAP RN 2 criteria or attained through advancement by the CAP RN 1. The CA ...
-
Working student in the field of sales
3 weeks ago
NovaWorks Solutions West Salem, United StatesAbout us · There is almost nothing that our E-Recruiting team doesn't do. Around 150 employees pursue their respective passions here: whether it's marketing, sales, service, product management/development, or user interface design - they all work to improve and expand our unique ...
-
System Administrator Level 3
5 days ago
Novalink Solutions LLC Salem, United StatesHere are the Qualifications: · Required Minimum Qualifications · Six (6) years of information systems experience in systems administration. · An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational ...
-
Direct Care
5 days ago
Lifebridge North Shore Salem, United StatesLifebridge North Shore is seeking Direct Care professionals to work at our emergency homeless shelter sites in Salem and Beverly MA. Our mission is to support unattached adults (men and women) to achieve stability and self-sufficiency in order to end their homelessness. We do thi ...
-
Registered Nurse
2 weeks ago
Fresenius Medical Care Fircrest, United States Full timeRN—Clinical · About this role: As a Dialysis Clinic Registered Nurse (RN) with Fresenius Medical Care, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or ...
-
Help Desk Support Specialist
1 week ago
ITS - The Corvallis Clinic Aumann Building Corvallis, United StatesCompensation: $ $26.80 per hour (based on years of experience) · Summary: · The Help Desk Support Specialist provides thefirst level of support for computer users who contact the Help Desk provided bythe Information Technology Services department. Duties include answering the He ...
-
Customer Service Rep
1 week ago
Butler America Salem, United StatesCustomer Service Rep / Call Center (Entry Level) · Location: Salem, OR · Job ID: #68154 · Pay Range: $16 · On-site work only · 6 - Open Positions · Paid Training Provided · Paid Training Provided - all you need is Basic Customer Service / Phone / PC skills or experience, e ...
-
Registered Nurse
2 weeks ago
Fresenius Medical Care Newberg, United States Full timePOSITION FEATURES: · Paid training provided · About this role: As a Dialysis Clinic Registered Nurse (RN) with Fresenius Medical Care, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients fa ...
-
Customer Service Rep
3 weeks ago
Butler America Aerospace Salem, United States· Customer Service Rep / Call Center (Entry Level) · Location: Salem, OR · Job ID: #68154 · Pay Range: $16 · On-site work only · 4 - Open Positions · Paid Training Provided · Paid Training Provided - all you need is Basic Customer Service / Phone / PC skills or experience, expe ...
-
Customer Service Rep
2 weeks ago
Butler America Salem, United StatesCustomer Service Rep / Call Center (Entry Level) · Location: Salem, OR · Job ID: #68841 · Pay Range: $16.00 · On-site work only · 8 - Open Positions · Paid Training Provided · * * * Interviewing ASAP & Start work in 2-3 wks · THE OPPORTUNITY: · * Do you want to work with a glob ...
-
Help Desk Manager
6 days ago
Willamette University Salem, United StatesAttention Current Willamette University Employees: In order to apply for posted positions, please close this window and log into your Workday account and apply through the Jobs Hub application. · ABOUT WILLAMETTE UNIVERSITY · Willamette University is a nationally-renowned priv ...
Help Desk Support - Salem, United States - Butler America Aerospace LLC
Description
Help Desk Support (on-site)
Location:
Salem, OR
Job ID:
#68157
Pay Range:
$1- 18
Experience:
minimum 1yr Help Desk experience
JOB FUNCTIONS:
REQUIRED QUALIFICATIONS:
This position is located on-site in an office call center environment.
Benefits provided:
401K, medical, dental, and vision, sick time as applicable to state law.
keywords:
CSR, Customer Service Customer service agent, inbound, outbound, interviewer, order taker, telemarketing, phone agent, call center rep, call center representative, call center agent, client services representative, client services coordinator, client services rep, customer care, customer care rep, customer care agent, account services rep, CSA, customer service associate, customer support, customer support rep, customer support specialist, member services rep, member services agent, technical support, technical support rep, technical support agent, tech support rep, tech support agent, client relations rep, client relations agent, Customer service advisor, telephone support rep, telephone support agent, sales support rep, sales support agent, phone agent, phone banker, internal customers, internal supportlogistics, logistics support, logistics rep, logistics customer service, logistics customer service rep, logistics agent, logistics customer service, logistics customer care, logistics support, logistical rep, logistical customer service, logistics customer service rep, logistical agent, logistical support, Logistics coordinator, logistical coordinator, logistics Client service rep.
CSR logisticsButler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce.
We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located.
Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.
