Jobs
>
Oklahoma City

    Senior Manager, Customer Program - Oklahoma City, United States - Heartland Payment Systems

    Heartland Payment Systems
    Heartland Payment Systems Oklahoma City, United States

    2 weeks ago

    Default job background
    Description

    Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services.

    Simply, we create meaningful technology centered experiences that enable our customers to prosper.

    If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you.

    If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

    Job Summary


    The Senior Manager, Customer Program will lead Heartland's emerging customer program - a strategic necessity at customer-focused companies like ours.

    The goal of the program is to build stronger relationships with customers through engaging marketing campaigns - with a mission to build a community of fanatic brand advocates.

    This position requires creative marketing and communication skills to engage and motivate customer advocates.

    Responsibilities


    • Plan, execute and analyze marketing programs for customer segments through a variety of channels, including integrated marketing campaigns, email, webinars, direct mail and account-based marketing tactics
    • Identify key customers to participate in marketing efforts such as case studies, client testimonials, etc.
    • Compose and send customer emails
    • Develop and produce customer webinars
    • Manage and maintain engagement and advocacy programs; continually recruit new customer advocates
    • Manage a library of up-to-date customer success stories
    • Work with Customer Experience team to review customer satisfaction surveys and find ways to utilize the customer marketing program to drive change for our customers
    • Provide product feedback given by customers to the Product Management team
    • Target happy customers for upsell, cross-sell and advocacy opportunities
    • Lead and manage customer engagement and communication programs, such as ongoing nurture campaigns
    • Help marketing and sales meet business objectives through customer advocacy initiatives
    • Develop a customer lifecycle campaign program and work cross functionally to implement it
    Job Requirements


    • Minimum of 8+ years of full-time marketing experience with a passion for serving and understanding customers
    • Bachelor's degree in marketing, public relations or related field
    • Experience planning, overseeing development of, and executing marketing campaigns and programs that drive customer engagement and advocacy
    • Ability to write effective copy
    • Strategic thinker that can see beyond the day-to-day grind to help reach marketing goals, create a stronger brand, and improve the customer experience
    • Analytical skills to determine marketing effectiveness and ROI of customer engagement efforts
    • Must be a strong relationship builder and collaborator that can effectively interact with stakeholders across the organization
    • Excellent project management, time management and organizational skills with the ability to execute multiple projects simultaneously
    • Self-motivated and disciplined with the ability to define and achieve objectives with limited oversight in a fast paced environment
    • Flexible, adaptable and problem-solving mindset
    • Payments, POS and Payroll knowledge and experience is a plus
    Heartland is an equal opportunity employer.

    Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

    Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

  • Global Payments Inc.

    Senior Manager, Customer Program

    3 weeks ago

    Global Payments Inc. Oklahoma City, United States Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions an ...

  • Global Payments, Inc.

    Senior Manager, Customer Program

    2 weeks ago

    Global Payments, Inc. Oklahoma City, United States

    The Senior Manager, Customer Program will lead Heartland's emerging customer program - a strategic necessity at customer-focused companies like ours. The goal of the program is to build stronger relationships with customers through engaging marketing Manager, Program, Customer En ...

  • FusionWorks

    Dual study program in Customer Experience

    1 week ago

    FusionWorks Fallis, United States

    At Vodafone, we work every day towards a better future. For a world that is better connected, more inclusive, and sustainable. Because for us, technology is only as strong as the people who use it. Join us and let's shape the world of tomorrow together. · Dual studies in Customer ...

  • Mercy Rehabilitation Hospital OKC South

    Speech Language Pathologist

    2 weeks ago

    Mercy Rehabilitation Hospital OKC South Oklahoma City, United States Full time

    Description · A career at Mercy Rehabilitation Hospital Oklahoma City South, a 36-bed inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and Mercy, is more than a job. It's a chance to be a vital member of an interdisciplinary team caring for people wh ...

  • Sport Clips

    Barber

    1 week ago

    Sport Clips Oklahoma City, United States

    At Sport Clips in MIdwest City, we believe that hair stylists and barbers are the heart and soul of our brand. Our goal is to create an exceptional hair stylist environment where your cosmetology or barber craft is respected, your voice is heard, and your talent takes center stag ...

  • Sport Clips

    Barber

    1 week ago

    Sport Clips Oklahoma City, United States

    At Sport Clips in Oklahoma City, we believe that hair stylists and barbers are the heart and soul of our brand. Our goal is to create an exceptional hair stylist environment where your cosmetology or barber craft is respected, your voice is heard, and your talent takes center sta ...

  • Sport Clips

    Barber

    1 week ago

    Sport Clips Oklahoma City, United States

    At Sport Clips in Moore, we believe that hair stylists and barbers are the heart and soul of our brand. Our goal is to create an exceptional hair stylist environment where your cosmetology or barber craft is respected, your voice is heard, and your talent takes center stage. · Wh ...

  • Mercy Rehabilitation Hospital OKC South

    Registered Nurse

    2 weeks ago

    Mercy Rehabilitation Hospital OKC South Oklahoma City, United States Full time

    Description · A career at Mercy Rehabilitation Hospital Oklahoma City South, a 36-bed inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and Mercy, is more than a job. It's a chance to be a vital member of an interdisciplinary team caring for people wh ...

  • Gentle Dental

    Dental Hygienist

    3 weeks ago

    Gentle Dental Oklahoma City, United States Full time

    $5,000 sign on bonus · Pay is a combination of hourly rate and production bonuses with an expected total comp in the range of $50 - $60 per hour. · This position is open to full or part time candidates. For part time candidate, we can develop a schedule that is customized to your ...

  • Penske Truck Leasing

    Customer Service Representative Fueler/Washer

    1 week ago

    Penske Truck Leasing Oklahoma City, United States Full time

    Location: 5600 SW 5th ST, Oklahoma City, OK 73128 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and ...

  • Mercy Rehabilitation Hospital OKC South

    Physical Therapist Assistant

    3 weeks ago

    Mercy Rehabilitation Hospital OKC South Oklahoma City, United States Full time

    Description · A career at Mercy Rehabilitation Hospital Oklahoma City South, a 36-bed inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and Mercy, is more than a job. It's a chance to be a vital member of an interdisciplinary team caring for people wh ...

  • Mercy Rehabilitation Hospital OKC South

    Physical Therapist

    3 weeks ago

    Mercy Rehabilitation Hospital OKC South Oklahoma City, United States Full time

    Description · A career at Mercy Rehabilitation Hospital Oklahoma City South, a 36-bed inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and Mercy, is more than a job. It's a chance to be a vital member of an interdisciplinary team caring for people wh ...

  • Mercy Rehabilitation Hospital OKC South

    Licensed Practical Nurse

    2 weeks ago

    Mercy Rehabilitation Hospital OKC South Oklahoma City, United States Full time

    Description · A career at Mercy Rehabilitation Hospital Oklahoma City South, a 36-bed inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and Mercy, is more than a job. It's a chance to be a vital member of an interdisciplinary team caring for people wh ...

  • Mercy Rehabilitation Hospital OKC South

    Clinical Supervisor

    2 weeks ago

    Mercy Rehabilitation Hospital OKC South Oklahoma City, United States Full time

    Description · A career at Mercy Rehabilitation Hospital Oklahoma City South, a 36-bed inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and Mercy, is more than a job. It's a chance to be a vital member of an interdisciplinary team caring for people wh ...

  • Mercy Rehabilitation Hospital OKC South

    Certified Nursing Assistant

    2 weeks ago

    Mercy Rehabilitation Hospital OKC South Oklahoma City, United States Full time

    Description · A career at Mercy Rehabilitation Hospital Oklahoma City South, a 36-bed inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and Mercy, is more than a job. It's a chance to be a vital member of an interdisciplinary team caring for people wh ...

  • Titan Ventures

    Salesperson / Retail Merchant (m/f/d)

    1 week ago

    Titan Ventures Central City, United States

    Job Description: Central City in Munich · Full-time, Part-time · About Us · As a partner for people who love animals, we have been dedicated to pets for over 35 years. With full commitment, we work in our specialty stores every day to make our customers and their pets completely ...

  • Infinity Systems

    Electrical engineer for product development

    1 week ago

    Infinity Systems Central City, United States

    What can you expect? · You will be responsible for customer support and consultation · You will handle the development of inquiries and tenders · You will be in charge of the further development or creation of new electrical solutions for customers · You will create documentation ...

  • Omega Innovations

    The Abiturient Program for Trade Management Specialist

    1 week ago

    Omega Innovations Oklahoma City, United States

    Retail Management Trainee Program (m/f/d) · Our stores are the heart of Takko Fashion - with more than 1,900 stores in 17 countries in Europe, Takko Fashion is always close by. Do you have a passion for fashion? And do you want to make families happy through good advice and the ...

  • Quantum Innovations

    Automation Engineer

    3 weeks ago

    Quantum Innovations Central City, United States

    Central City is currently seeking an Automation Technician (m/f/d) for our Electrical & Automation (EAA) department. As a worldwide leader in the design and construction of thermal processing systems, foundry equipment, and stainless steel casting, the OTTO JUNKER Group prides it ...

  • NebulaTech

    2024 Training as a Mechatronics Technician"

    3 weeks ago

    NebulaTech Central City, United States

    At Amazon, our goal is to be the most customer-centric company in the world, where people can find everything they want to buy online. We hire the smartest minds in the world and provide them with an environment where they can tirelessly improve the shopping experience for our cu ...