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Director of Travel
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Director, Office of Travel Management
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Director Rooms Division
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Area Director of Revenue Management
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Regional Sales Manager
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Major Gifts Officer
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Executive Assistant to The Chairman
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Dental Operations Director
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Director of Travel - San Francisco, CA, United States - Sigma Computing
Description
As the Director of Customer Success reporting to the VP of Customer Success, you will be responsible for leading the strategy, operations, and team of CSMs focused on driving value in our commercial business.
We believe putting people first, and fostering an innovative, collaborative, and exciting culture is a prerequisite to achieving our commercial goals.
You'll do this while tracking, analyzing and communicating key metrics and business trends as they relate to the global Customer Success strategy.
Developing and executing vision and strategy for commercial customer growth and retention.Driving new business growth through building advocacy and reference-ability within our customer base.
Collaborating with internal partners for product and process improvement.
Proven experience in leading Success management and high performance teams.
Experience with production business intelligence solutions
Strategic mindset and creative problem solving skills.
Change management expertise and the ability to influence and motivate change.
Minimum of 5 years in related experience in Customer Success field.
Bachelor's degree in computer science or related field or equivalent technical experience
Ability to work hybrid in office/WFH and travel (25%)
This role is eligible for a variable pay (based on goal achievement), stock options, as well as a comprehensive benefits package.
With that, and us being able to 3X our revenue year on year, hiring and building out the best version of our product is priority.
At Sigma Computing, our mission is to empower everyone to make the best possible decisions at every turn by removing the barriers that prevent people from analyzing data across sources and delivering the full spectrum of self-service cloud analytics and business intelligence.
We raised a $300M Series C from Co-Leads D1 Capital Partners and XN, Existing Investors Sutter Hill Ventures and Altimeter Capital, and Snowflake Ventures.
Come join us to help us be smarter and grow togetherBenefits For Our Full-Time Employees
Flexible time off policy. Flexible schedule, do the work you need to get done in the time you have to get it done
We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status
Note:
We have an in-office work environment in both our SF & NYC office. #
