Guest Service Representative - Katy, United States - Edit Tx LLC dba Tide Cleaners
Description
Guest Service Representative - Dry StoreReports To:
Counter Manager & General Manager
Edit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team
We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable customer experience for our customers.
Duties & Responsibilites:
_Other duties may be assigned._**- Provide the best in-store customer experience to our dry cleaning, laundry pick up and drop off customers.
- Be able to resolve/deescalate customer complaints/issues.
- Perform all clothes checkin and checkout tasks.
- Tag, spot check, organize garments according to any customer details request.
- Inform customers about payment methods and verify their credit card data.
- Perform basic math skills to calculate garment prices and operate cash transactions accurately.
- Ensure the quality standards of Tide Dry Cleaners are met.
- Train employees in all aspects of running a counter store.
- Qualify to open and close the store and perform the daily goals.
- Be able to function in a fastpaced environment with a high level of detail while standing for long periods of time.
- Maintain cleanliness of the counter area to ensure a neat store appearance.
- Other duties may be assigned.
Qualifications
- Ability to recognize numbers and perform basic math skills.
- Ability to selfstart and maintain positive/energetic motivation.
- Strong Leadership qualities.
- Participate in ongoing education and training.
- Must be able to stand for long periods of time.
- Previous experience in hospitality/customer service roles is preferred.
Shift and Schedule
- Store Hours of Operation: Mon-Fri 6:30am7:00pm Saturday: 8:00am5:00pm Sundays: Closed
- Fulltime hours weekly) or PT (29 hours max weekly)
- Overtime if necessary
Benefits
- Health Insurance
- Vision
- Dental
- 401 (k)
- Yearly Paid Time Off
- Paid Holidays
More jobs from Edit Tx LLC dba Tide Cleaners
-
Dry Cleaning Production
Austin, United States - 4 days ago
-
Dry Cleaning Production
Houston, United States - 1 week ago
-
Guest Service Representative
Houston, United States - 3 days ago
-
Route-Drivers Hourly
Katy, United States - 1 day ago
-
Guest Service Representative
The Woodlands, United States - 1 week ago
-
Counter Mgr
Spring, United States - 1 week ago