Jobs
>
Customer Service Representative
>
Pittsburgh

    Customer Service Representative - Pittsburgh, United States - IBEX

    Default job background
    Description

    Overview:

    ABOUT THE ROLE

    The Member Support team is part of the Member Experience team and works on the front lines providing a support experience that is human, honest, and above all - awesome We correspond directly with members by phone, live chat and email resolving problems and elevating the Member experience. Our partner is evolving all the time, and our community turns to us as the experts to offer guidance in an empathetic, authentic, human and direct way. We troubleshoot problems, walk members through features, and help our members to get the most out of their workouts.

    We interact directly with thousands of members per week, tracking the issues, and playing a meaningful role as liaisons between our community and the rest of the company, including our Engineering and Product teams to ensure we remain a true Member-driven organization.

    YOUR DAILY IMPACT

    • Deliver above-and-beyond experiences to our members through phone, live chat, and email
    • Build relationships with our community and make the impossible possible
    • Think creatively about ways in which we can elevate the experience for our members every day
    • Shifts vary and depend on business need. We are available for our members 7 days a week
    Responsibilities:

    WHAT WE ARE LOOKING FOR

    • A team player mentality
    • You enjoy solving problems
    • You are an amazing multitasker
    • A sincere and empathetic communicator
    • You take pride in helping others
    • If you like to make life easy by being proactive
    • Out of the box problem solver and enjoy finding innovative ways to go above and beyond
    • Experience in retail, hospitality and/or customer service
    Qualifications:

    BENEFITS OFFERED

    • Medical, dental and vision insurance
    • Paid time off
    • 401k
    • Employee referral bonus
    • Paid T-Mobile cell service

    Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rentals and much more)



  • Cintas Pittsburg, United States

    **Requisition Number**: 172418 · Cintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existi ...


  • Emerald Enterprises Ben Avon, PA, United States Freelance

    **Telephone Customer Service Representative / Call Center Agent (m/f/d) Depot Service in Berlin, PA** · **Job ID**: R **Listed**: **Regular/Temporary**: Regular **Location**: Berlin · **Position Overview**: · **Telephone Customer Service Representative (m/f/d) Depot Service in Be ...


  • Phoenix Industries Whitaker, PA, United States Freelance

    **We train you to become a TOP salesperson Career changers are welcome** · **At Despos, we are the official field sales team for renowned companies in the telecommunications industry. With years of experience, practical expertise, and a dynamic team, we ensure the successful impl ...


  • Tscbank Pittsburgh, United States

    ** Client Service Representative Service** · **Department: Private Bank** · **Location: Pittsburgh, PA** · **Summary of the Position:** · The Client Services Representative supports all client requests originating within the Private Bank Service Team. This position includes w ...


  • StandardAero Pittsburgh, United States Full time

    Field Service Representative - Pennsylvania · Build an Aviation Career You're Proud Of · Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensatio ...


  • Nothing Bundt Cakes Pittsburgh, United States

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first p Guest Service, Representative ...


  • BNY Mellon Pittsburgh, United States

    The Client Service Representative is responsible for the servicing of the deposit and loan portfolio of consumer and business clients of National Banking. The CSR will provide premiere customer service via phone, fax and e-mail across all regions. This position supports the timel ...


  • VCA Animal Hospitals Pittsburgh, United States

    VCA Met Vet West Animal Hospital is seeking an experienced Client Service Representative to join our team. Why We Need You. As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's Client Service, Representative ...


  • Nothing Bundt Cakes PITTSBURGH, United States

    Benefits: Employee discounts Flexible schedule Free food & snacks Free uniforms Signing bonus Training & development $1,000 Sign On Bonus. Looking for the following Days & Hours (hiring multiple people) Morning Shift: Monday - Friday 8:30 am - 3:00 p Guest Service, Representative ...


  • Dollar Bank, FSB Pittsburgh, United States

    The Services Support Representative is responsible for accurately, courteously, and efficiently processing payments, transfers, stop payments, product/account inquiries, histories, concerns, and requests. The Services Support Representative is also r Support, Representative, Cust ...


  • Lifeworks Services Pittsburgh, United States

    Customer Service Representative page is loaded **Customer Service Representative** · **Customer Service Representative** · locationsPittsburgh, Pennsylvania, USA time typeFull time posted onPosted 6 Days Ago job requisition idR-1763 **Build a meaningful career** · At LifeWorks ...


  • Rivers Casino Pittsburgh, United States

    Title: Guest Services Representative – Rivers Casino Call Center · Job Summary: Join our team at Rivers Casino as a Guest Services Representative in our fast-paced and dynamic call center. As a key point of contact for our guests, you will be responsible for handling incoming and ...


  • University of Pittsburgh Medical Center ARSENAL, PA , USA, United States

    UPMC Department of Surgery at Passavant Hospital is seeking a Full-Time Patient Services Representative. · This position works Monday through Friday, no evenings/weekends/holidays Free parking · Purpose: · A Patient Services Representative is responsible for welcoming patients up ...


  • UPMC Blawnox, PA , USA, United States

    Do you find yourself wanting to help others, but not sure how to make your passion a career? Apply today for a Patient Services Representative with UPMC We are seeking candidates with a strong customer service background and a desire to be empowered to ensure a positive experienc ...


  • PNC Bank Corp. Pittsburgh, United States

    Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates Customer Service Representati ...


  • PSC Group Pittsburgh, United States

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:238835State:PACity:PittsburghJob Categories:Admin Clerical, Entry Level, Human Resources, Manufacturing, QA Quality Control, OtherWorker Category:FTRG-Full-Time Regu ...


  • University of Pittsburgh Medical Center Pittsburgh, United States

    A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments whe Patient Services, Representat ...


  • University of Pittsburgh Medical Center Pittsburgh, United States

    A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments whe Patient Services, Representat ...


  • UPMC Pittsburgh, PA , USA, United States

    UPMC Department of Neurosurgery is hiring a full-time Patient services Representative to join their team at Mercy Hospital in Pittsburgh, PA In this position you will work Monday-Friday from 8:00am-4:30pm assisting with checking patient in and out in addition to other office duti ...


  • Family Dollar Pittsburgh, United States

    Family Dollar PENN AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...