- Help guests discover their "Wanderlust" experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
- Help to resolve problems and "WOW" guests through recovery when things aren't quite right
- Promote and sell special hotel programs.
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
- Be knowledgeable of all emergency procedures and policies.
- Maintain house bank.
- Communicate all pertinent information to manager on duty.
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
- Assist other departments as needed.
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Welcome Desk Agent
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Marriott Minneapolis, United StatesMarriott Hotels - 821 Marquette Ave [Front Desk / Guest Service / Reservation Agent] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound Marriott gets to know thousands of people every day, but they want to kno ...
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Davidson Hospitality Group Minneapolis, United StatesDavidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...
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Delta Hotels by Marriott Minneapolis NE Minneapolis, United StatesJob Description · Job DescriptionThe Delta Hotels Minneapolis Northeast is seeking a Front Desk Agent. · The Front Desk Agent will provide Remarkable Hospitality and exceptional service to every guest. This individual must have strong interpersonal and administrative skills. The ...
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Front Desk Agent
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Front Desk Agent
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Marcus Hotels Minneapolis, United StatesMarcus Hotels & Resorts is seeking a Front Desk Agent to be part of our team as we expand our portfolio. Our newest addition, The Lofton Hotel, is a downtown Minneapolis, full-service, $15M revenue property that is the first hotel in the Tapestry Collection by Hilton in Minnesota ...
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Front Desk Agent
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Aimbridge Hospitality Brooklyn Park, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
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MCR Hotels Minneapolis, United StatesFront Desk Agent · DoubleTree Suites Minneapolis Downtown, 1101 LaSalle Avenue, Minneapolis, Minnesota, United States of America · Req #6242 · Monday, April 22, 2024 · The Front Desk Agent at the DoubleTree Suites by Hilton Minneapolis Downtown is responsible for providing overal ...
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Front Desk Agent
2 days ago
Midas Hospitality Minneapolis, United StatesJob Description · Job DescriptionFront Desk Agent- Home2 Suites: Brooklyn Park, MN · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for ...
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Front Desk Agent
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CSM Corporation Minneapolis, United States** Front Desk Agent** · **Job Category****:** Front Office **Requisition Number****:** FRONT004788 Showing 1 location **Job Details** · **Description** · This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed thei ...
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Front Desk Agent
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Best Western Plus - Bloomington, MN (MOA) Minneapolis, United StatesJob Description · Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for Best Western Plus in Bloomington, Minnesota, at the Mall of AmericaGENERAL PURPOSE · Responds ...
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Front Desk Agent
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Great Wolf Lodge Minneapolis, United States Regular, Full timeJob Description · Pay: $16.75 per hour · At Great Wolf, ourFront Desk Agentensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front ...
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Front Desk Agent
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Shaner Hotels Edina, United StatesABOUT THE TEAM · Shaner has an exciting opportunity at our Edina Residence Inn (133 rooms) located in Edina, Minnesota. Centrally located off I-494 and adjacent to Centennial Lakes Business Park, Residence Inn Minneapolis Edina is attached to the Indoor Edinborough Park, which fe ...
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Welcome Desk Agent
5 days ago
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Front Desk Agent
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Hyatt Centric Downtown Minneapolis Minneapolis, United States Full timeAs Front Desk Agent, you will be a member of our dynamic TEAM providing outstanding customer service, and delivering an exceptional experience to every guest at our hotel. In this role you will welcome guests, manage their information, distribute keys and assign rooms, and answer ...
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Front Desk Agent
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StepStone Hospitality Minneapolis, United StatesJob Type · Full-time, Part-time · Description · Register and assign rooms to guests. · Issue room key and escort instructions to Guest Service Agent or directly to guest. · Sort, and track incoming mail and messages. · Transmit and receive messages using all communication ave ...
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Front Desk Agent
1 week ago
Marcus Corporation Bloomington, United StatesDo you enjoy putting a smile on people's faces and creating memories that will last a lifetime? At the Hilton Minneapolis/Bloomington located in the heart of 494 & France Avenue, you will have the opportunity for a rewarding career working with hospitality professionals who toget ...
Part-Time AM Front Desk Agent - Minneapolis, United States - Pyramid Global Hospitality
Description
PropertyAbout Us
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company
Location Description
Rand Tower Hotel, a Tribute Portfolio Hotel offers modern travelers a vibrant, story-rich experience in the meticulously restored Deco-era Rand Tower. Feel the history of Minneapolis in an atmosphere that celebrates our landmark hotel's storied heritage and downtown location. Two hundred and seventy sophisticated guest rooms and suites represent a contemporary embodiment of elevated comfort. Dining concepted by Minneapolis-based chef Daniel del Prado, is highlighted by three distinctive restaurants and bars, each bringing distinct points of view on French cuisine; taking guests on a journey from traditional French bistro dishes and cocktails in the first floor lobby bar, Bar Rufus, to innovative large-format cocktails inspired by French island rhums in the playful cocktail lounge, Miaou Miaou, to the premiere restaurant, Blondette- featuring classic French dishes using Pacific Northwest ingredients served in the one-of-a-kind dining room beneath a retractable roof.
Overview
We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
The Rand Tower Hotel Tribute Portfolio is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA