Receptionist - Logan, United States - Terrace Grove Assisted Living

Terrace Grove Assisted Living Logan, United States

2 weeks ago

Description

Job Title: Receptionist/Administrative Assistant

Location: Assisted Living Facility

Overview: We are seeking a reliable and friendly Receptionist/Administrative Assistant to join our team at Terrace Grove Assisted Living. As the first point of contact for visitors, residents, and staff, the Receptionist plays a crucial role in creating a positive and welcoming atmosphere. This position involves managing incoming calls, greeting visitors, handling administrative tasks, and providing general support to residents and staff.

Responsibilities:

Front Desk Operations:
- Job Hours are Monday to Friday from 9:00 AM to 5:00 PM Daily.
- Welcome visitors and residents in a warm and courteous manner.
- Answer and direct incoming phone calls promptly and efficiently.
- Respond to inquiries and provide accurate information regarding the facility's services, activities, and policies.
- Maintain a tidy and organized reception area.
Administrative Support:
- Assist with resident admissions by completing necessary paperwork and ensuring all required information is collected.
- Manage resident files and ensure confidentiality of sensitive information.
- Schedule appointments and coordinate meetings for residents and staff.
- Assist with billing inquiries and maintain records of payments.
Resident Assistance:
- Provide assistance to residents with general inquiries and requests.
- Coordinate transportation services for residents as needed.
- Liaise with other staff members to ensure residents' needs are met in a timely and efficient manner.
Communication:
- Relay messages accurately and promptly to the appropriate staff members.
- Maintain communication logs and records as needed.
- Collaborate with other departments to ensure seamless communication and coordination.
Other Duties:
- Assist with special projects and events as assigned.
- Perform general administrative tasks such as photocopying, filing, and data entry.
- Adhere to all facility policies and procedures.

Requirements:

High school diploma or equivalent.
Previous experience in a customer service or administrative role preferred.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize tasks in a fast-paced environment.
Proficiency in Microsoft Office applications.
Compassionate attitude and a desire to assist elderly individuals.
Ability to maintain confidentiality and handle sensitive information appropriately.

This position offers the opportunity to be part of a compassionate team dedicated to providing exceptional care and support to our residents. If you are a self-motivated individual with a passion for customer service and administrative tasks, we encourage you to apply.

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