- Explain the loan process and answer any questions customers and potential. customers may have through email, online chat, and phone calls.
- Collect payments from customers.
- Connect customers with locations for further questions or to begin the loan process.
- Remind customers of credit limit.
- Understand and be able to clearly explain the DLC Advantage and DLC Challenge.
- Consistently ask for referral business.
- Ensure compliance with DLC policies and procedures as well as external regulations by maintain customer confidentiality and privacy.
- Correctly calculate customer payments, and be able to answer questions about due dates, principal, interest, back interest, late charges, etc.
- Assist with store daily tasks. Such as make outgoing calls, process loans, etc.
- May be required to physically work at a store location when needed.
- Manage confidential information.
- Regular and consistent attendance.
- Other duties as assigned.
- Excellent organizational skills.
- Minimum one year of customer service experience.
- Excellent communication and interpersonal skills.
- Outstanding analytical and problem-solving abilities.
- High School Diploma or GED required.
- Must have strong knowledge of MS Office Suite.
- Previous experience in lending, cash-handling, and collections is a plus.
- Demonstrate the ability to interact with staff at all levels in a fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, and efficient with a high level of professionalism and confidentiality.
- Speak, write, and communicate fluently in both English and Spanish a plus.
- High level of written and verbal communication skills, as well as excellent organizational and detail oriented skills.
-
Servicing Representative
2 weeks ago
Prove Partners Las Vegas, United StatesJob Description · Job DescriptionPROVE Partners, LLC, founded in 2003 and based in Las Vegas Nevada and Denver, Colorado, is a patient-centric personal injury claims administration and healthcare finance company that provides innovative services and financial products to injury v ...
-
Client Service Representative
2 days ago
CAE Las Vegas, United States Full timeRole and Responsibilities · CAE, the worldwide leader in aviation training is looking for a Client Service Representative to join our brand new, state of the art, Business Aviation Training facility in Las Vegas. · If you are someone who thrives in a fast paced, dynamic environ ...
-
Customer Service Representative
3 days ago
Avis Budget Group Las Vegas, United States Full timeDescription · $13.50/hour Up to $1,000 Retention Bonus Monthly Commission Opportunity Shift Premium may Apply · Immediately hiring If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join o ...
-
customer service representative
3 weeks ago
Family Dollar North Las Vegas, United StatesFamily Dollar E LAKE MEAD BLVD STE 9 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ...
-
Customer Service Representative
1 week ago
NYU Langone Las Vegas, United StatesJob Description · Position Summary: · We have an exciting opportunity to join our team as a Customer Service Representative. · Act as a primary contact for NYU Langone patients who have questions about their balances, benefits, and insurance. Answer phone calls and/or electronic ...
-
Customer Service Bilingual Phone Representative
3 weeks ago
USA Windows and Doors Sunrise, United States**Company**:Established Home Improvement Company focused on energy-efficient Impact Windows and Doors**.** · **Position**: · Home Improvement Inside Bilingual English Spanish Sales Representative · **Required Skills**: · - Strong Effective sales skills · **Experience**: · - 3-5 y ...
-
Customer Service Representative
2 weeks ago
Hotel Deals & Discounts Las Vegas, United StatesJob Description · Job DescriptionWe are seeking a dynamic and self-motivated Customer Service Representative to join our team. In this role, you will assist customers in finding great deals on hotels and activities worldwide. The ideal candidate will be passionate about travel, h ...
-
Customer Service Representative
1 day ago
Insurance Navy Las Vegas, United StatesJob Description · Job DescriptionSalary: · Join the fastest growing auto insurance agency in Nevada We are seeking motivated representatives to join our team and grow with the company. We are seeking to fill multiple positions in our Las Vegas location. · About the company · Ins ...
-
Customer Service Representative
2 weeks ago
Prove Partners Las Vegas, United StatesJob Description · Job DescriptionPROVE Partners, LLC, founded in 2003 and based in Las Vegas Nevada and Denver, Colorado, is a patient-centric personal injury claims administration and healthcare finance company that provides innovative services and financial products to injury v ...
-
Business Services Representative
2 weeks ago
Wynn Las Vegas Las Vegas, United StatesJob Description · Job DescriptionJob Description · The Business Services Representative is responsible for meeting the business service needs of resort guests and visitors. · • Participating in the overall operations of the Business Services Center and Package Room · • Maintaini ...
-
Customer Service Representative
2 weeks ago
Spector & Co Las Vegas, United StatesJob Description · Job DescriptionSalary: · We are looking for a Customer Service Representative in our Customer Success Department. If you are passionate, self-motivated and would like to work for a dynamic and leading company in the promotional items industry, we want to meet y ...
-
Customer Service Representative
2 weeks ago
Shalyani Alberto - State Farm Agent Las Vegas, United StatesJob Description · Job DescriptionBenefits:401(k) · Dental insurance · Donation matching · Health insurance · Vision insurance · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Shalyani Alberto - State Farm Agent, you will generate the ...
-
Customer Service Representative
2 weeks ago
KALCO LIGHTING LIMITED Las Vegas, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Competitive salary · Dental insurance · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Training & development · Vision insurance · The customer service representative shoul ...
-
Guest Service Representative
2 weeks ago
Maverick Helicopters, Inc Las Vegas, United StatesJob Description · Job DescriptionFull Time Positions · Schedule Varies · $14.00 an hour plus commission on direct bookings · POSITION SUMMARY · The primary duties of the guest service representative is to assist guests with the check-in process for their Helicopter tour, and acc ...
-
Customer Service Representative
3 weeks ago
The Chefs' Warehouse Las Vegas, United StatesJob Description · Job DescriptionAbout The Chefs' Warehouse · The Chefs' Warehouse, Inc. ) combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the mo ...
-
Guest Service Representative
2 weeks ago
LOL Kids Club II LLC Las Vegas, United StatesJob Description · Job DescriptionSalary: $12 per hour · JOB DESCRIPTION · Summary/Objective · The House Management position performs custodial work with in our facility areas and other building interiors. · Essential Functions · Reasonable accommodations may be made to enable in ...
-
Customer Service Representative
2 weeks ago
Dollar Loan Center Las Vegas, United StatesJob Description · Job DescriptionJob descriptionPosition Summary: · This position assists customers in meeting their short term financial needs by using strong customer service skills. The CSR explains the loan process to customers, answers questions about outstanding loans, and ...
-
Customer Service Representative
2 weeks ago
Chung Insurance Agency Inc. Las Vegas, United StatesJob Description · Job DescriptionBE ON THE FRONTLINE OF HELPING OTHERS. · Do you enjoy working with people and making meaningful connections? Make a difference with The Chung Group in your community today · Are you outgoing and customer-focused? Do you enjoy working with the publ ...
-
Patient Services Representative
2 weeks ago
Talent Inc. Las Vegas, United StatesJob Description · Job DescriptionJoin our Las Vegas Virtual Hiring Event · Event Details Date: June 4th, 2024 · Time: 11am - 2pm PST · Location: Virtual - Join from Anywhere · Event Link: · What to ExpectExclusive opportunities: discover exciting career opportunities with Livant ...
-
Customer Service Representative
2 weeks ago
Jen Sias-Lyke - State Farm Agent Las Vegas, United StatesJob Description · Job DescriptionPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
Customer Service Representative - Las Vegas, United States - Clark County Collection Service
Description
Job Description
Job DescriptionJob Title: Customer Service Representative (CSR)
Department: Operations
FLSA Status: Non-Exempt
Position Summary: This entry-level position assists customers in meeting their short term financial needs by using strong customer service skills. The CSR explains the loan process to customers, answers questions about outstanding loans, and collects payments.
Essential Duties and Responsibilities:
Requirements for Education and/or Experience:
Specialized Knowledge, Skills and Experience: