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Pharr

    Call Center Specialist I - Pharr, United States - Lone Star National Bank

    Lone Star National Bank
    Lone Star National Bank Pharr, United States

    3 weeks ago

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    Description

    ESSENTIAL DUTIES

    The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary.

  • Answers customer inquiries and provide support for various bank products.
  • Participates in job specific training and other various Bank training programs, as necessary
  • Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
  • Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
  • Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML


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