- Responsible for creating and conducting training for complete Accounts Receivable, admitting procedures, pre-bill protocols, physician billing, nursing home billing, and error codes.
- Manage related expenditures in a fiscally responsible manner in accordance with the Company's budget.
- Should have expertise in communication and ability to work closely with corporate office to ensure program compliance and employee satisfaction.
- Travel as necessary.
- Creates training materials and manuals for A/R, admitting procedures, pre-bill protocols, physician billing, nursing home billing, and error codes.
- Conducts training sessions at Support Center and field sites.
- Creates and conducts A/R and admitting procedure audits on a regular basis, as needed, to detect trends after Billing Exception Reports are generated.
- Provides follow-up as needed to ensure satisfactory training.
- Creates and conducts training including: Patient Menu, A/R, Report Menu, Billing, Masters, Histories, Unify, Extensions and Appendix Items.
- Maintains current compliance standards in all training materials and sessions.
- Establishes and maintains positive working relationships.
- Maintains the confidentiality of patient/client and agency information at all times.
- Participates in staff meetings, department meetings, team meetings, briefings, in-services, committees and other related activities as needed.
- Assures for compliance with local, state and federal laws, Medicare regulations, and established company policies and procedures.
- Meets or exceeds delivery of Company Service Standards in a consistent fashion.
- Conducts all business activities in a professional and ethical manner.
- Abides by and demonstrates the company Mission – Vision – Values through both behavior and job performance on a day-to-day basis.
- High school diploma or equivalent.
- Two years healthcare billing/collections experience, knowledge of Medicare, Medicaid and commercial insurance, with expertise in at least one of those areas.
- Excellent customer service skills.
- Familiar with revenue cycle at the intermediate to advanced level, preferably including up-front/registration and back-end A/R features.
- Knowledge of admitting and A/R procedures.
- Proficient in basic PC skills.
- Microsoft Word and Excel preferred.
- Ability to train.
- Ability to travel.
- Interpersonal skills that promote interdisciplinary collaboration and effective communication.
- Compliance with accepted professional standards and practices.
- Demonstrate excellent observation and communication skills.
- Self-directed with the ability to work with little supervision
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RCM Healthcare Trainer - Atlanta, United States - CenterWell Home Health
Description
As a Trainer, you will be:
Required Experience/Skills:
