Jobs
>
Tempe

    Service Desk Agent - Tempe, United States - TEKsystems

    Default job background
    Description

    Job Description

    Job Description

    Looking to add the right candidate to the service desk team to assist with L1/L2 tickets. Agents will be assisting with client inquiries regarding status of blood samples, equipment updates, etc. They will be supporting internal and external customers - skills that are needed are multitasking talking and typing. A lot of documentation is required in this role.

    Needed Skills

    Help desk, Customer service, Phone support, Troubleshooting, Windows 10, Call center, Service desk, Support,Windows

    Top Skills Details

    1. 1-3 years of customer service experience (troubleshooting/fixing/resolving skillset)
    2. Ticketing queue experience (no specific tool)
    3. MS Office experience

    This is a position for someone that takes pride in contributing to the greater good - their work is saving lives. This is a very laid back close-knit team they\'d be joining. This is an opportunity for someone just getting out of college or has a few years of CSR experience looking to jump into IT.

    Additional Skills & Qualifications


    Largest nonprofit blood donor testing laboratory organization in the United States. In 2020, the organization will test over 8 million blood donor samples, or 70 percent of the U.S. blood supply, at five high volume laboratory facilities located in Charlotte, Dallas, Phoenix, St. Louis and Tampa. Owned by three of the leading U.S. blood service providers: American Red Cross, OneBlood and Vitalant.


  • Embassy Tempe

    Front Desk Agent

    1 week ago


    Embassy Tempe Tempe, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • DoubleTree by Hilton Hotel Phoenix Tempe

    Front Desk Agent

    2 days ago


    DoubleTree by Hilton Hotel Phoenix Tempe Tempe, United States

    **$500 Sign On Bonus, Worldwide Travel Discounts, free employee meals, etc.** · **Job Summary**: · Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to ...

  • Driftwood Hospitality Management

    Front Desk Agent

    3 days ago


    Driftwood Hospitality Management Tempe, United States

    Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach ...


  • Crestview Management, LLC Tempe, United States

    **Hotel Front Desk Agent**: · A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must b ...

  • Holiday Inn

    Front Desk Agent

    1 day ago


    Holiday Inn Mesa, United States

    **Responsibilities of a Front Desk Agent**: · - Anticipates and responds to guests in a friendly and positive manner. · - Responsible for providing the highest level of service. · - Process check-ins and check-outs, verify billing, create reservations, and process special request ...

  • Hotel Adeline

    Front Desk Agent

    1 day ago


    Hotel Adeline Scottsdale, United States

    Pay: $18.00 per hour · **Benefits**: · - Health insurance · - Paid time off · - Vision insurance · Schedule: · - 8 hour shift · **Experience**: · - Hotel Front Desk: 1 year (preferred) · Work Location: In person ...


  • Hyatt House Scottsdale Scottsdale, United States

    Work with the housekeeping staff to ensure rooms are ready for new guests · - Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers · - Handle customer complaints as necessary · - Answer incoming cal ...


  • Andaz Scottsdale Scottsdale, United States Part time

    Summary · **Starting at $18.15/hour** · **Shifts are typically 10:00pm - 6:00am** · **Role & Responsibilities include but are not limited to**: · Overnight Front Office Agent Job Duties and Responsibilities: · - Audits the daily guest ledger · - Handles all end-of-day accounting ...

  • Home 2 Suites by Hilton Phoenix Airport South

    Front Desk Agent

    3 days ago


    Home 2 Suites by Hilton Phoenix Airport South Phoenix, United States Full time

    Summary · Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. · Essential Job Duties · - Greets guests with genuine and wa ...

  • Marriott Vacations Worldwide

    Front Desk Agent

    1 week ago


    Marriott Vacations Worldwide Phoenix, United States

    **JOB SUMMARY** · Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? · If so, the Front Office at Marriott Vacations Worldw ...

  • Aimbridge Hospitality

    Front Desk Agent

    2 weeks ago


    Aimbridge Hospitality Tempe, United States

    Aimbridge Hospitality - Embassy Tempe [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and mes ...

  • Hostmark Hospitality

    Front Desk Agent

    4 days ago


    Hostmark Hospitality Tempe, United States

    ** Front Desk Agent** · ** Holiday Inn Express TempeTempe, AZ** · As a Front Desk Agent, you will: · Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. · Welcome and serve guests in person and over the phone eve ...

  • Midas Hospitality

    Front Desk Agent

    1 week ago


    Midas Hospitality Tempe, United States

    Front Desk Agent- Vib: Tempe, AZ · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. · Start Your Journey with Midas Hospitalit ...

  • Midas Hospitality

    Front Desk Agent

    4 days ago


    Midas Hospitality Tempe, United States

    Front Desk Agent- Vib: Tempe, AZ · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. · Start Your Journey with Midas Hospital ...

  • Driftwood Hospitality Management

    Front Desk Agent

    1 week ago


    Driftwood Hospitality Management Tempe, United States

    ** Front Desk Agent** · **** · Posted February 18, 2022 · *Driftwood Hospitality Managements company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospita ...

  • Midas Hospitality

    Front Desk Agent

    3 days ago


    Midas Hospitality Tempe, United States

    Job Description · Job DescriptionFront Desk Agent- Vib: Tempe, AZ · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. · Start Y ...

  • Embassy Tempe

    Front Desk Agent

    1 week ago


    Embassy Tempe Tempe, United States

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Midas Hospitality

    Front Desk Agent

    4 days ago


    Midas Hospitality Tempe, United States

    Front Desk Agent- Vib: Tempe, AZ · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. · Start Your Journey with Midas Hospitalit ...

  • Residence Inn by Marriott

    Front Desk Agent

    1 week ago


    Residence Inn by Marriott Tempe, United States

    Residence Inn by Marriott - 510 South Forest Avenue [Guest Service / Concierge] As a Front Desk Agent at Residence Inn by Marriott, you'll: Greet and assist guests with check-in and check-out procedures; Provide exceptional customer service by answering inquiries and resolving co ...

  • University Inn

    Front Desk Agent at

    5 days ago


    University Inn Tempe, United States

    Job Description · Job DescriptionSeeking a front desk agent to join our team immediately · Starting pay varies upon work experience and how you do during training. · Forward resume to Sindoor Brewer at · We are located at 902 S Mill Ave. · Our ideal candidate: Self Starter, Mot ...