Jobs
>
Customer Service Representative
>
San Francisco

    Customer Service Representative - West Valley City, United States - Empire Solar Group

    Empire Solar Group
    Empire Solar Group West Valley City, United States

    3 weeks ago

    Default job background
    Description

    **Description**

    ****Customer Service Representative****

    **A little bit about Empire Solar**Empire Solar Group is setting a new standard in the exciting and rapidly expanding Solar Industry. Built on the idea that the world is a better place when people are empowered to create the lives they want, Empire makes sure empowerment is at the heart of everything we do. Led by our co-founders, Abby Buchmiller (CEO), Amanda Roseburg (CFO), and Steve Buchmiller (COO), we are challenging the norm and raising the bar through unparalleled customer service and creation of a unique, empowering environment for our people. Empire provides solar energy system installation for use in residential and commercial applications throughout the U.S. with the vision of bringing renewable, reliable, clean energy to all. As people continue to realize the vast benefits of solar (for the planet and their bank account), the demand for our services is growing rapidly and we are expanding our team to meet that demand

    **What its like to work at ESG**At Empire, we want to empower our people to grow, achieve their goals and make a positive impact in the world. We believe in internal mobility and growth and make it a point to offer opportunities for our employees to problem-solve and take on projects they are passionate about. In addition, we offer a fun and flexible work environment, coffee bar, yoga Fridays, and much more We know the work of empowering others starts with empowering our employees.

    **What you will do**As a **Customer Service Representative**, you will serve as an advocate for our customers, functioning as a liaison between them and our internal teams (e.g., Project Management, Installation, Design, etc.). When taking calls from our customers, you will do everything in your power to provide a thoughtful, desirable solution while treating them with respect and creating a world-class experience. You will ensure that needs and/or requirements considered critical to the success of our customers are communicated clearly and quickly and managed efficiently. You are essentially the face of Empire Solar, as you are the main resource and contact for our customer base

    Your main responsibilities will include:

    Taking all incoming calls and transferring them to the appropriate departments/individuals

    Providing solutions to customer questions quickly, asking for help from your team/coworkers when necessary

    Scheduling technicians to troubleshoot solar systems for current customers

    Problem-solving for customers and for your team

    Communicating clearly and effectively, explaining technological and business concepts in an understandable, concise way

    **Schedule**

    Monday through Saturday, 11AM-7PM

    Sundays off

    1 weekday (Monday-Friday) off (work with manager to choose)

    **A little bit about you**You are in search of a company that prioritizes the employee experience, offering ample career opportunities and upward mobility. You are able to build and maintain relationships with various teams and individuals. Your previous experience in customer service has allowed you to hone your communication and people skills, and you are excited to share your knowledge and build out a new customer care team While you may not have previous solar experience, you are interested in becoming a part of a growing industry that will play a vital role in the future of energy and power.

    You also:

    Have two (2) years of customer service experience (call center experience is great)

    Are extremely organized and have strong attention to detail

    Have outstanding phone etiquette

    Are willing to work in the fray while helping to build out a new team

    Are interested in the solar industry (previous solar experience is a plus)

    ****What were offering****

    W2 full-time position

    Competitive PTO and holiday schedule

    401k with company matching

    Defined, merit-based career path

    Medical, dental, vision and life insurance

    Flexible, fun work environment

    Autonomy and growth

    An open-minded environment that encourages innovation

    *Empire Solar Group is an equal employment opportunity to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location that we facilitate. Empire Solar Group is a proud promoter of employment opportunities to our Military and Veterans.*

  • Aramark

    Customer Service Representative

    3 weeks ago

    Aramark San Francisco, United States

    The Customer Service Representative position is responsible for providing exceptional service to customers in a professional manner. Handle incoming calls with the objective of one-call resolution. Facilitate and resolve issues with discrepancies and/or customer complaints to ens ...

  • Kraemer Brothers

    Customer Service Representative

    2 weeks ago

    Kraemer Brothers California City, United States

    The roles and responsibilities of a Customer Service Representative are as follows: · - TMW: CSR's and CSM's will be given specific drivers to update daily in TMW. TMW will be required to be updated every day for the previous day's work. This means Monday TMW will be completed by ...

  • RadNet Medical Imaging – San Francisco

    Patient Service Representative

    3 weeks ago

    RadNet Medical Imaging – San Francisco San Francisco, United States

    Overview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people w ...

  • Canon Business Process Services

    Field Service Representative

    3 weeks ago

    Canon Business Process Services San Francisco, United States

    **RESPONSIBILITIES**: · **CUSTOMER SERVICE** · - Insures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships. · **MAIL/PACKAGES/POUCHES** ...

  • Radnet Management, Inc.

    Patient Service Representative

    3 weeks ago

    Radnet Management, Inc. San Francisco, United States

    **Responsibilities**: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is ...

  • Mary Spellman - State Farm Agent

    Customer Service Representative

    3 weeks ago

    Mary Spellman - State Farm Agent San Francisco, United States

    Position Overview · **In office, Part Time or Full Time** · State Farm Insurance Agent located in San Francisco, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mary Spellman - State Farm Agent, you will build and develo ...

  • ZOLL LifeVest

    Patient Service Representative

    1 day ago

    ZOLL LifeVest San Francisco, United States

    **Position Title: Patient Service Representative (PSR)** · **Summary Description**: · ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest. · The Life ...

  • Berman Skin Institute

    Patient Services Representative

    1 week ago

    Berman Skin Institute San Francisco, United States

    **About Berman Skin Institute (BSI)**:Founded a quarter century ago by David Berman, MD, a board-certified dermatologist, BSI's mission is to blend state-of-the-art medical technology and research with a dedication to patient welfare and healing to provide patients with the best ...

  • Tiffany Won - State Farm Agent

    Customer Service Representative

    1 week ago

    Tiffany Won - State Farm Agent San Francisco, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...

  • Marriott International, Inc

    Guest Service Representative

    1 week ago

    Marriott International, Inc San Francisco, United States

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis San Francisco, 125 Third Street, San Francisco, California, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-M ...

  • Consular Outsourcing BLS Services Inc.

    Customer Service Representative

    2 weeks ago

    Consular Outsourcing BLS Services Inc. San Francisco, United States

    This is an excellent opportunity for anyone looking to build a career in citizen services. This is a front office Customer Service with high attention to detail and ability to work in a fast-paced environment. · **Job Responsibilities: · - ** · - Client facing - answering queries ...

  • Keynote Business Solutions

    Entry Level Customer Service Representative

    3 weeks ago

    Keynote Business Solutions San Francisco, United States

    '''Overview''' · We are seeking an Entry Level Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity for individuals ...

  • Sutter Health

    Patient Services Representative Ii, Endocrinology

    2 weeks ago

    Sutter Health San Francisco, United States

    **Organization**: · SPMF-Sutter Pacific Medical Foundation - South · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patien ...

  • Presence Marketing, LLC

    Part Time Retail Services Representative

    1 week ago

    Presence Marketing, LLC San Francisco, United States Part time

    **Part Time **Retail Services Representative** · Bay Area/San Francisco, CA · - PRESENCE is a national, independently owned, natural products broker and service provider that was born from a desire to work in a progressive, vibrant and environmentally conscious industry while bui ...

  • MIF Insurance Agency

    Customer Service Representative

    3 weeks ago

    MIF Insurance Agency Daly City, United States

    **About MIF Insurance Agency**: · Moriwaki, Imai & Fujita Inc., DBA: MIF Insurance Agency has an immediate opening for a full time, Japanese bilingual staff member to be trained and licensed as an insurance agent. This is an entry level position and there is no working knowledge ...

  • Perfect Placement Group, LLC

    Customer Service Representative

    3 weeks ago

    Perfect Placement Group, LLC West Valley City, United States

    Customer Service Representative (CSR) · Sales · Location: SALT LAKE CITY, UT · Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. · Compensation: This is a non-exempt, hourly role. Hourl ...

  • Sutter Health

    Patient Services Representative Ii, Oncology

    1 week ago

    Sutter Health San Francisco, United States

    **Organization**: · SPMF-Sutter Pacific Medical Foundation - South · **Position Overview**: · Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patien ...

  • Mid North Animal Hospital

    Client Service Representative

    3 days ago

    Mid North Animal Hospital San Francisco, United States Permanent

    About · Mid North Animal Hospital has been proudly serving the Lincoln Park neighborhood of Chicago, IL, since 1973. We are honored to have been trusted to care for our community's pets and committed to providing the highest quality veterinary care possible throughout your comp ...

  • Aurora Solutions

    Customer Service Representative

    1 week ago

    Aurora Solutions Daly City, CA, United States Freelance

    Currently, I am looking for a **Customer Service Representative (m/f/d)** for my client, one of the leading insurance brokers for special risks in the areas of sports, film, television, entertainment, and real estate, located in Daly City, CA. · My client values respectful collab ...

  • BiRite Foodservice Distributors

    Customer Service Representative

    2 weeks ago

    BiRite Foodservice Distributors Brisbane, United States

    **CUSTOMER SERVICE REPRESENTATIVE** · BiRite Foodservice Distributors is a third generation, family-owned company that offers you a Complete Foodservice Solution. We offer unsurpassed service to all areas of foodservice throughout the greater Bay Area and Sacramento. Since 1966 w ...