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Claims Consultant - Woodbury, United States - SterlingRisk Insurance
Description
SterlingRisk is a leading insurance broker with a history of over 90 years, is one of the largest national insurance brokers, and a leading provider or risk management services and employee benefits.
Our culture is defined by our SterlingRisk Values, which incorporate the values of Integrity, Collaboration, Care & Respect, Excellence, and Innovation in all we do.
Must have current insurance experience and hold a P&C license.Job Summary:
On a daily basis, exercise independent judgment and discretion when performing associated responsibilities that are aligned and directed to the continued success of the department
Provide exceptional service in claims handling to both clients and colleagues and act as liaison between client, carrier and producer
Essential Functions:
All claims handling aspects for all lines of coverage of assigned accounts
Communicate with insureds, carriers and other necessary parties to monitor and track all open claims for assigned accounts
Maintain and actively monitor claims diary
Prepare claims narratives for claims reviews as requested
Act as constant advocate and liaison between client, carrier and producer
Request and gather necessary documents, information and data for analysis and understanding of complex claims
Actively advocate on behalf of insured and work claim toward resolution
Keep Director of Claims and Coverage Counsel apprised of trials, reserve increases, client issues, carrier issues, coverage questions and other important claim matters
Attend claims reviews and client meetings when necessary
Resolve day to day issues
Duties and Responsibilities:
Other duties may be assigned as required by business needs.
Submit First Reports of Claims when necessary
Maintain and actively monitor claims diary
Responsible for creating claims notes, attaching emails and keeping organized files for each claim
Monitor and address claims inbox and claims faxes
Provide exceptional customer service
Create and maintain RMS Service Plans in Salesforce
Attend strategy meetings and provide claims input when necessary
Analyze and review various insurance policies for coverage
Review various contracts and bylaws
Education and/or Experience:
Required:
Bachelor's Degree
5+ Years of Insurance Claim Handling Experience
Knowledge, Skills and Abilities:
Computer skills and proficiency with tools such as Outlook, Excel, Word, and EPIC
Strong Interpersonal, decision-making, strategic planning and problem-solving skills
Experience with multiple lines of claims coverage and handling practices including GL, Property, WC, Auto, Management Liability, Personal, etc.
Excellent verbal and written communication skills
Detail orientated with strong organizational skills
Ability to work well under pressure
Professional/Goal oriented
Ability to work independently and in a team environment
Must be flexible and have the ability to adjust to priorities
Working Conditions and Physical Effort:
Work is normally performed in a typical interior/office work environment
High Stress, fast-paced environment with a high volume of work to be completed daily
Limited physical effort required
Limited exposure to physical risk
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear.The employee frequently is required to stand; sit; walk; use hands to finger, handle or feel; and reach with hands and arms.
Must be able to speak and listen clearly on the telephone and with others.Supervisory Responsibility:
No specific supervisory responsibilities, but frequently required to instruct Administrator on the submission of claims and which lines of business are applicable
The above statements are intended to describe the general nature and level of work being performed.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
SterlingRisk provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.
Interested applicants, please email a resume with salary requirements toor complete the employment application below. Please include a daytime number where you can be contacted should a position become available.
At SterlingRisk, we consider our employees to be our most valuable asset. Our objective is to provide a dynamic workplace, conducive to both personal and professional growth. Our staff consists of some of the most talented and committed people working in the insurance industry today.
We offer educational opportunities for our employees through company-sponsored classes, providing our team the knowledge base necessary to enable SterlingRisk to remain a leading provider of customized insurance products and services to businesses in a multitude of industries.
Business Insurance, Consulting, Personal Insurance — We've Got You CoveredNational Headquarters
135 Crossways Park Drive, Suite 300
P.O. Box 9017, Woodbury, NY 11797
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