Jobs
>
Honolulu

    Desktop Support Engineer - Honolulu, United States - altafiber

    altafiber
    altafiber Honolulu, United States

    1 month ago

    Show more Collapse job
    Default job background
    Description

    **Position** : Desktop Support Engineer

    **Location** : Honolulu, HI

    **Job Purpose**

    We are looking to hire a Desktop Support Engineer to provide fast and effective support for computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and troubleshoot basic IT-related issues. To ensure success, you should have extensive knowledge of current operating systems and applications, good problem-solving skills, and high-level interpersonal skills.

    **Essential Functions**

    + Provide remote and on-site support for one or more locations as needed

    + Responding to end user support requests and escalations from the Helpdesk via tickets

    + Hardware installations, upgrades, and troubleshooting

    + Installing Windows software, patches, updates, and 3rd party applications

    + Knowledge of desktop encryption

    + Workstation deployments

    + Workstation image creation and management

    + Providing basic guidance in computer operation and management

    + Special projects as required.

    **Education**

    + Bachelor's degree in computer science or information technology preferred.

    **Experience**

    + 2 to 3 years of IT experience

    **Certifications, Accreditations, Licenses**

    + Microsoft 365 Certified: Modern Desktop Administrator Associate preferred

    + A+ Certification preferred

    **Special Knowledge, Skills, and Abilities**

    + Knowledge of computer hardware systems, chipsets, memory modules, and peripherals

    + Knowledge of SCCM and other popular organizations' endpoint support systems (such as Automox, Ivanti, Manage Engine) used for imaging, software updates, reporting, remediation, software applications, and remote connection systems

    + Knowledge of PowerShell, scripting, Grouo Policy, and Active Directory

    + Experience with Dell and HP computer hardware

    + Knowledge of Windows 10 and 11 operating systems and domain environments

    + Experience with mobile devices (IOS, Android, Windows)

    + Ability to independently research, troubleshoot and solve complex hardware and software issues

    + Self-motivated and able to work independently with limited supervision

    + Ability to travel and work after-hours support/On-Call when necessary

    + Excellent interpersonal skills

    + Good written and oral communication skills required to communicate action items taken to resolve IT-related issues to end-users in terms easily understood

    + Ability to lift 50 pounds

    + HDL is required

    **Supervisory Responsibility**

    No Supervisory Responsibility

    Salary Range: $60,000 to $84,000

    Aloha Welcome to Hawaiian Telcom's listing of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers Hawaii's consumers and businesses a spectrum of telecommunication solutions, taking full advantage of proven and emerging technologies. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience.

    We call the communities we serve home and giving back to these communities is an important part of our culture.

    Hawaiian Telcom offers an amazing M?lama Hours Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

    Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

    Hawaiian Telcom and its subsidiaries is an Equal Employment Opportunity / Affirmative Action employer and we provide reasonable accommodations for qualifying individuals with disabilities and disabled veterans in our job application and interview procedures. If you would like to request an ADA accommodation for any part of the application and/or interview process, please contact our HR Compliance Department at or send an email to If you should have any difficulty, you may use our alternative methods to express your interest in employment. A wonderful career awaits you

    We have other current jobs related to this field that you can find below

  • Sherpa 6, Inc.

    Support Engineer

    3 days ago

    Sherpa 6, Inc. Honolulu, United States

    Job Title: · Support Engineer (SE) - Regional Site Lead (SL) · Job Location: · Honolulu, HI · Job Type: · Full time 40 hours · Travel Requirement: · As needed, up to 25% · Security Clearance: · Active DoD Top Secret clearance with SCI eligibility · Job ID: · 2290472 · Job D ...

  • Hawaiian Telcom

    Engineering Support Specialist

    3 weeks ago

    Hawaiian Telcom Honolulu, United States

    Job Purpose: · This position is responsible for managing one or more essential engineering duties in support of the engineering work order life cycle process. This includes but is not limited to, managing joint use, joint pole, conduit occupancy, and pole attachment agreements; p ...

  • altafiber

    Desktop Support Engineer

    5 days ago

    altafiber Honolulu, United States

    Position : Desktop Support Engineer · Location : Honolulu, HI · Job Purpose · We are looking to hire a Desktop Support Engineer to provide fast and effective support for computer hardware and software issues. You will be required to work on-site or via remote connection and assis ...

  • altafiber

    Desktop Support Engineer

    1 week ago

    altafiber Honolulu, United States

    **Position** : Desktop Support Engineer · **Location** : Honolulu, HI · **Job Purpose** · We are looking to hire a Desktop Support Engineer to provide fast and effective support for computer hardware and software issues. You will be required to work on-site or via remote connecti ...

  • Hawaiian Telcom

    Desktop Support Engineer

    5 days ago

    Hawaiian Telcom Honolulu, United States

    Job Description · Job Purpose · We are looking to hire a Desktop Support Engineer to provide fast and effective support for computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgra ...

  • Actus Consulting Group

    Japanese Bilingual IT Support Engineer

    1 week ago

    Actus Consulting Group Honolulu, United States

    Industry: · Travel/Hospitality · Location: · Honolulu, HI · Salary: · $70K~$90K (DOE) · Visa Sponsor: · Yes · Language: · English: Business Level, Japanese: Business Level · Japanese travel company seeks an Japanese Bilingual IT Support Engineer. · 【Primary Responsibilities ...

  • Moffatt & Nichol

    Construction Support Lead Project Engineer

    1 week ago

    Moffatt & Nichol Honolulu, United States

    Moffatt & Nichol is actively looking for a Construction Support Lead Project Engineer to join our Honolulu office. As part of the Construction Support Group, this position will provide full time onsite Project Engineer Services for NAVFAC and other local projects. · The Lead Proj ...

  • S2Technologies

    Global System Support Engineer

    18 hours ago

    S2Technologies 'Aiea, United States

    Job Description · Job DescriptionS2Technologies is currently looking for five Support Engineer Regional Site Leads to join our team in the following areas: Tampa, FL, FT Liberty, NC, JBLM, WA, Stuttgart, Germany and Camp Smith, HI. The RSL's support PEO SDA, USSOCOM Components, t ...

  • Peraton

    Cleared Data Scientists and Engineering Professionals in support to INDOPACOM

    4 days ago

    Peraton Halawa, United States Full time

    Responsibilities · Peraton is seeking highly qualified candidates to fill multiple positions on for the upcoming LONG-RANGE ENTERPRISE INTELLIGENCE, SURVEILLANCE, AND RECONNAISSANCE ACTIVITY (LEIA). Positions are located both CONUS/OCONUS at the INDOPACOM HQ, and at the TSOC and ...

  • PVM

    Regional Support Engineer Site Lead

    1 week ago

    PVM Aiea, United States

    Job Description · Job Description Salary: · Regional Support Engineer Site Lead · Camp Smith- Oahu , · Hawaii · ACTIVE TS clearance with SCI eligibility required · PVM is actively seeking a Regional Support Engineer Site Lead located in Camp Smith, Hawaii. In this role, you wi ...

  • Igov

    Regional Support Engineer Site Lead

    3 days ago

    Igov Aiea, United States

    Title: Reginal Support Engineer Site Lead · Locations: Fort Liberty, NC and Camp Smith, HI · iGov is seeking experienced Support Site Engineer Lead's to join our USSOCOM team and drive mission success for some of the most demanding Special Operations missions in the world. The ...

  • Sigma Defense

    Senior Intelligence Support Engineer

    1 week ago

    Sigma Defense Hau'ula, Hawaii, United States Permanent

    · Sigma Defense is seeking a Senior Intelligence Support Engineer that possess in-depth knowledge on Special Operation Command (SOCOM) and Joint Staff intelligence analysis principles and intelligence cycles to include a working knowledge of the major intelligence disciplines: H ...

  • Peraton

    Cleared Data Scientists and Engineering Professionals in support to INDOPACOM

    3 days ago

    Peraton Camp HM Smith, United States

    Responsibilities: · Peraton is seeking highly qualified candidates to fill multiple positions on for the upcoming LONG-RANGE ENTERPRISE INTELLIGENCE, SURVEILLANCE, AND RECONNAISSANCE ACTIVITY (LEIA). Positions are located both CONUS/OCONUS at the INDOPACOM HQ, and at the TSOC an ...

  • Leidos

    Distribution Engineering Supervisor

    2 days ago

    Leidos Wake Island, United States

    Description · No two career paths will ever look the same. At Leidos, we know the most talented and diverse engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself. We are seeking a Di ...

  • Inkinen Executive Search

    Civil or Environmental Project Engineer

    4 weeks ago

    Inkinen Executive Search Honolulu, United States

    The Project or Senior Project Engineer is a professional engineer with extensive experience in civil or environmental engineering, a strong background in water and wastewater systems or land development, and excellent project management skills. · Position Overview: · A reputable ...

  • Stealth Communications

    Senior Spacecraft Systems Engineer

    2 weeks ago

    Stealth Communications Honolulu, United States

    Stealth Communications is seeking highly qualified individuals for multiple Senior Spacecraft Systems Engineer positions within our systems engineering teams based in Honolulu, HI. These teams support our Space Systems division and lead cutting-edge programs at Stealth. The role ...

  • Marriott Vacations Worldwide

    Director of Engineering

    1 week ago

    Marriott Vacations Worldwide Honolulu, United States Regular

    Descripción del empleo · Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unfo ...

  • Amentum

    Army Aviation Aircraft Welder

    6 days ago

    Amentum Honolulu, United States Full time

    The Army Aviation Aircraft Welder provides welding support for engine/components/support equipment at the highest quality and safety standards in accordance with applicable technical directives. · Performs fusion welding and torch brazing for ground support equipment, ensuring ...

  • Realm One

    Windows Engineer L2/ ITE 2

    3 weeks ago

    Realm One Honolulu, United States

    Job Brief · WSUS, Active Directory, Exchange, SQL. · Job Description · We're searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and efficiency of our country's ...

  • Hawaiian Telcom

    OSP Field Engineer

    1 week ago

    Hawaiian Telcom Honolulu, United States

    Job Purpose: · The OSP Field Engineer specializes in performing engineering activities at a job site or out in the field. The Field Engineer will gather field measurements, data, photographs, and notes for various work orders, attachment and occupancy applications, permits, devel ...