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Client Manager II - Anchorage, United States - 110 Alaska Communications Systems Holdings, Inc.
Description
It's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions listed below.
Essential Functions
Meets or exceeds sales goals by assessing current customer needs, strategically identifying Alaska Communications solutions, and closing sales.
Conducts face-to-face visits with customers to develop relationships and expand revenue sources.
This position is expected to spend at least 60% of their work week off-site with customers in face-to-face meetings, and prospecting for new customer acquisition.
Performs account reviews with customers to ensure contracts and account information are up to date and accurate while prospecting for additional sales opportunities.
Prepares sales documentation, activity reports and forecasts, as required.Receives and works sales leads from customer call center and website through to their closing.
Maintains an ongoing relationship with accounts to ensure positive customer experiences and maximize sales opportunities.
Develops and maintains collaborative relationships with internal stakeholders. Takes initiative to improve processes that will enhance customer satisfaction and/or increase company profitably.
Performs other duties as assigned and completes projects not specified in this job description.
POSITION QUALIFICATIONS
Competency Statement(s)
Customer Focused
– Think and act in ways that put our customers first and make them promoters of our products and services.
Accountability
– Ability to communicate with a high degree of professionalism (written/verbal), effective at decision making, able to forecast sales accurately and analyze financial information.
Communications skills
– Ability to communicate
(written/verbal/aural)
with a high degree of professionalism.
SKILLS & ABILITIES
Education:
Bachelor's degree in business administration, marketing, information technology or other closely related fields. Alternate education and training may be substituted for the degree requirement on a year for year basis.
Experience:
Two (2) years of experience in a quota carrying sales environment to include selling products/services to small and medium business customers.
Preferred:
One (1) year of telecommunications or information technology experience.
Computer Skills:
Demonstrated proficiency working with the Microsoft Office suite, to include Word, Excel, PowerPoint, and Outlook.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
For more than 120 years, our team has served Alaskans with critical telecommunication services.
As technology becomes increasingly woven into our lives, we're focused on delivering world-class connectivity solutions to our customers, from family homes to statewide enterprises.
With career opportunities across the Last Frontier, our team takes pride in serving customers and giving back to our local communities.
Exciting challenges are in front of us. We're actively building Alaska's fastest internet with fiber to the home.In rural Alaska, we're building a state-of-the-art network to bridge the digital divide for communities that have gone unserved for too long.
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