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Director, Operations-III - Garland, United States - Simon Property Group
Description
The Operations Director Center is responsible for maximizing the customers shopping experience and tenant sales by ensuring a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards.
PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
Develop 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans
Oversees Preventative Maintenance of equipment and record keeping/related logs
Ensures property safety systems are up to code, maintained and inspected
Conduct daily walk-through's of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections
Assist in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget
Manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget
Conduct regular property inspections and assess the physical assets of the property. Prioritize capital projects to reflect critical needs and affordability
Manage the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment
Manage preventative maintenance program and oversee any necessary repair or construction work to sustain a safe and reliable environment
Manage relationships with third party contracted services providers and ensure adherence to Simon's Purchasing Policy and Code of Business Conduct
Co-manage Construction activities with the corporate Development team
Maintain a safe environment through identification and elimination of any safely hazards to staff, tenants and customers. This includes the administration of all training and regulatory programs (OSHA, ADA, EPA etc)
Lead maintenance staff in work assignments and training. Assist in maintenance staff performance reviews
Ensure public safety, Center security and effective risk management
Read and interpret engineering drawings and schematic diagrams
Assist General Manager with maximizing margin of profit centers
Performs Condition Assessments (either personally or with the assistance of consultants) to develop basis for long range capital plans and budgets
Ensure information contained within the capital database is accurate, current and updated on a real time basis as changes occur
Complete timely review and processing of vendor invoices, to ensure accurate services were provided prior to payment
Knowledge of leases in order to determine financial responsibility of operational issues.
Implement the energy plan communicated by General Manager for to minimize costs while maintaining a comfortable and safe shopping experience
Prepare and oversee operational budgets and ensure all costs associated with property operations are managed with direct guidance and oversight
Provide leadership and guidance to the Center staff in the area of operations and customer service as necessary
Fulfill Manager-on-Duty rotation and manage day-to-day activities as necessary.
Provide operations support as necessary for special events and holidays
Contribute to the preparation and annual update of the Center's five year strategic plan
Complete required weekly, monthly and quarterly reports
Assist the General Manager in the management of the Comprehensive Emergency Management Plan. Ensure all personnel are trained to function as an Emergency Task Force in Crisis Management response
Oversee operations in a crisis situation ensuring the safety and security of all customers, tenants, guest and assets
Work with security and local officials to plan and oversee a fire safety program.
Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)
MINIMUM QUALIFICATIONS:
Bachelor's degree or equivalent experience
Minimum 5 years of prior Operations, Facilities or Property Management experience
Working knowledge of maintenance and operational functions strongly preferred
Ability to read and understand blue prints, CAD drawings and other schematics
Meets commitments - produces accurate work
Solution oriented and results driven
Basic to moderate computer skills (email, excel, word, online order systems etc.)
Valid Driver's License
Ability to lift and carry up to 50 pounds
About Us
Simon is a global leader in retail real estate ownership, management and development and an S&P 100 company (Simon Property Group,
NYSE:
SPG).
Our industry-leading retail properties and investments across North America, Europe and Asia provide shopping experiences for millions of consumers every day and generate billions in annual retail sales.
Our portfolio includes assets of national and international renown - proven assets that are the preferred location for retailers.
In addition to our high quality properties, Simon is also known for our strong balance sheet, a long-tenured and well-respected senior management team, and our innovative spirit, as reflected in a 50 + year history of successful retail real estate development, management, and leasing.
We have experienced an explosion of growth and innovation unprecedented in the industry and we look forward to Simon's future.
Simon is proud to be an Equal Employment Opportunity employer.We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you require assistance or need to request an accommodation due to a disability, please emailC
. Please note this email is intended only for accommodation requests related to the application and interview process. Any other correspondence will not receive a response.
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