- Six (6) months coffee related experience in service industry
- High School diploma or general education degree (GED)
- Certificates, licenses, and/or identification cards as required by the U.S. Department of Justice to verify employment eligibility. Must maintain unexpired TABC Certification and Food Handler Certification
- Must be able to speak, read, write and understand the primary language(s) of the workplace
- Ability to speak effectively before groups of co-workers and sister property staf
- Ability to understand other computer programs (i.e. Property Management System and Point of Sale)
- Ability to apply concepts of math including: addition, subtraction, multiplication, and division, using whole numbers, common fractions, and decimals
- Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
- Maintain a high level of personal hygiene and adhere to dress code policies, wearing the Jo's uniform and closed toe shoes
- Play music for the whole community, including being aware of inappropriate music choices (i.e. offensive lyrics, volume, etc.)
- Respect fellow employees, customers and the work environment
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Explain how various menu items are prepared, describing ingredients
- Take orders from patrons for food or beverage, and prepare the item to specification
- Gain knowledge of the Point of Sale (POS) system so that each transaction performed is accurate
- Restock items using the system First-in, First-out (FIFO)
- Check invoices for accuracy as deliveries arrive at Jo's
- Clean during and at the end of each shift, according to the side-work assigned
- Ensure open lines of communication with all departments and upper management at all times via phone, email, log books, and attending meetings to ensure all needs of the workplace are met
- Communicate time-off requests with the shift cover book and confirm schedule with management before taking time-off
- Maintain a high level of cleanliness and safety in the work area
- Ensure that all equipment is maintained in good, safe working condition
- Maintain an increased awareness of safety issues throughout the property
- Keep abreast of safety and emergency procedures and OSHA requirements
- Give excellent customer service to each patron
- BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
- CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
- BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
- EMBRACE ADVENTURE. We don't always know where the road will lead, but we know that we'll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
- LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.
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Description
About our Company:
Jo's has a reputation for building memorable experiences that offer more than just a great cup of coffee.
Passion for design, tireless attention to detail and a commitment to creating authentic culture have earned our properties a unique place in the hearts and minds of those who visit us.
Our work is rooted in the communities in which we exist, and we believe above all else in creating an awareness of and connection to a sense of place in all that we do.
Jo's Coffee is proud to be a part of Bunkhouse, which is a hospitality company created by hotelier Liz Lambert that believes in inspired design, connection to place and the value of community.
Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San José, Hotel Saint Cecilia, Austin Motel, and Jo's Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, and Hotel San Cristobal in Baja, Mexico.
We are looking for someone with:
Responsibilities:
Bunkhouse Core Values:
