VTC Technician - Arlington, United States - Marathon TS

Marathon TS Arlington, United States

1 week ago

Description

VTC Technician

Hybrid / Arlington VA (Virginia Square)

Marathon TS is seeking a VTC Technician as a direct hire with our client. The candidate should demonstrate expertise and experience on audio, video, net, and streaming services that allows staff to effectively collaborate in person and in a virtual setting. Our ideal candidate is a natural leader and team player.

About the Culture

The mission of our clients company is to provide the highest level of Information Technology (IT) products and services to our clients. The vision is to be the preeminent IT firm business leaders think of first when they require professional IT products and services. We understand that our people are our greatest asset, and we appreciate that family should always be a priority. We strive to perform at the highest level in every aspect of our business. We choose to give back to the community and empower our employees to volunteer.

Job Responsibilities/Essential Job Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.)

Ability to work across multiple technical teams to coordinate details and requirements for executive events.
Setup, test, operate, and tear down audio/visual and VTC equipment; (e.g., VTC carts, microphones, audio mixers, video switches, speakers, laptop computers for presentation, etc.).
Provide technical consultation and assist with videoconferencing operations and maintenance.
Execute all aspects of videoconferencing including call setup, end-user training, troubleshooting, and follow through on escalation of trouble incidents occurring during calls.
Provide technical and operational support for VTC architecture.
Assist with scheduling meeting rooms supporting conferences, training session, and special events.
Administrative experience scheduling, controlling, delivering, and monitoring meetings using Adobe Connect, WebEx, GoTo Meeting, Microsoft Teams, and Cisco vBrick

Knowledge, Skills & Abilities

Hands-on technical management of VTC hardware/software applications
Ability to manage Cisco VTC integration with Cisco Meeting Server (CMS) or Expressways VC
Ability to manage on-prem and cloud application/access
Ability to work across multiple technical teams to coordinate details and requirements for executive events.
Professional demeanor with strong written and oral communication skills

Experience

Five or more years of experience managing and supporting complex video and audio teleconferences using cited technologies.
Experience managing other collaboration platforms such as Cisco/Tandberg and Poly, and knowledge of how they interact with video teleconference (VTC) applications such as Microsoft Teams, Microsoft Teams Live Event, and Cisco WebEx.
Experience administering, managing, and running live streaming events for customers.
Experience with scripting
Experience managing Quality of Service (QoS) for the VTC
Experience managing live meetings and events, training sessions, and conferences
Experience in a financial services environment preferred.

Education

BA/BS in Computer Science, Communication Technology, or an equivalent combination of education or experience

Special Certifications/Security Clearances

US Citizenship Required
Must be able to obtain a minimum of PUBLIC TRUST/CONFIDENTIAL clearance or above as required by the scope of work/work objectives

#cjjobs

Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").

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