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Corona

    Intern - Taxpayer Assisted Tenant Services - Corona, United States - Realty Operations Group

    Realty Operations Group
    Realty Operations Group Corona, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Description

    Realty Operations Group is a leading shared services property management company dedicated to providing best in class management and administrative support to its select client roster. At Realty Operations Group, we maintain a superior team of professionals united by a common commitment to the highest level of integrity and business ethics in all of our dealings.

    Responsibilities:

    • Adjusting Resident ledgers and accounts for Housing Agency's Change in Shares
    • Corresponding with various Subsidy Agencies regarding discrepancies in renewal increases, payments received and contract rents.
    • Responsible for problem resolution on residential billing inquiries from other departments
    • Review Resident monthly charge reports to ensure accuracy to facilitate rent bill processing
    • Liaise with Property Management Team to ensure best in class customer service for all residential tenants

    Requirements:

    • Problem solving skills
    • Knowledge of MS Word, Excel and Outlook
    • Strong organizational skills
    • Ability to multi- task
    • Ability to work within a time-sensitive environment, be proactive and be able to handle confidential material
    • Attention to detail a must
    • Excellent oral, written and telephonic communication and interpersonal skills
    • Good follow up skills
    • Act with a sense of urgency
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