Technical Support Technician - Circle Pines, United States - StreetSmart

StreetSmart Circle Pines, United States

3 weeks ago

Description

National Support Technician

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

Company Information:

Street Smart is a medium sized business headquartered in Lino Lakes, MN. For over 20 years Street Smart has played an important part in keeping the roadways of North America safe We specialize in renting and selling innovative highway safety equipment across the country. Due to our continued growth, we are seeking a highly motivated individual to join our team as National Mobile Surveillance/Security Support Technician at our Lino Lakes, MN headquarters.

Key Responsibilities:

Position is full time with standard business hours. Position reports directly to the National Support Director

Over the phone and on-site technical support and troubleshooting for the fleet equipment
Support specialization in security camera trailer related hardware and software
Management of security camera related parts inventory: cameras, cellular modems, and related hardware
Maintenance and repair of security camera related inventory
Design, fabrication and management of electronics enclosures utilized on rental assets
Provide support for portable traffic signal trailers and smart work zones as needed
General maintenance and repairs of fleet as needed
Other duties as assigned

The ideal candidate must have:

Documented success within traffic engineering or a related role
Strong interpersonal and communication skills (both written and verbal)
Strong analytical and problem-solving skills
Computer skills and proficiency: Microsoft Office programs, Salesforce or other database experience
Ability to be self-directed and highly motivated with minimal supervision
Excellent customer communications, interaction and problem-solving skills
Requires the possession of a valid state driver's license
Ability to deadlift at least 50lbs; capable of climbing ladders to repair equipment as well as

maneuvering in and around heavy equipment without issue

Bachelor's degree is preferred; relevant work experience may be a substitute

In addition to working with an industry-leading team, a few of the benefits to working at Street Smart include:

Career advancement opportunities
Individual and company incentive plan
Company-matched 401(k) retirement savings
Health, dental, life insurance
Generous PTO
Informal dress code

What we Value:

Lead from the front We never settle for 'good-enough'. We continually push ourselves to be better. We rethink, adapt, and innovate solutions at speed – and on the move. Grind the Hard-Yards We've built a reputation for doing what it takes to deliver success for our customers. We do the hard yards to understand their challenges so we can spot opportunities and provide solutions that make it easier to unleash the potential of their business. Do it right We care about our work, the people we work for, and the people we work with. We take pride in the job and celebrate our successes together. We don't cut corners because what we do saves lives.

Since 1999, Street SmartTM has been at the forefront of smarter, safer work zones and security innovation. Today, we design, configure, deliver, and support traffic safety equipment solutions and pioneering technology integrations for road repair, construction projects large and small, and events across North America.

If your ambitions drive you to turn corners instead of cutting them and deliver success for customers, please reach out to apply.

Street Smart Rental, LLC is an equal employment opportunity employer. Street Smart Rental, LLC's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. Street Smart Rental, LLC also prohibits harassment of applicants or employees based on any of these protected categories.

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