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    Learning Management System - Seattle, United States - Pyramid Consulting, Inc

    Pyramid Consulting, Inc
    Pyramid Consulting, Inc Seattle, United States

    3 weeks ago

    Pyramid Consulting, Inc. background
    Pharmaceutical / Bio-tech
    Description

    Immediate need for a talented Learning Management System (LMS) Administrator Specialist. This is a 12+ months Contract opportunity with long-term potential and is located in Seattle, WA(Onsite)​​​​​​. Please review the job description below and contact me ASAP if you are interested.

    Job ID:

    Pay Range: $49 - 59/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

    Key Responsibilities:

    • Ensure training forms are entered into the LMS within 1 business day of receipt and retained per procedure.
    • Review training form submissions for adherence to good documentation principals, accuracy and completion.
    • Oversee the creation, edit and/or retirement of training items and curricula in the LMS Edit/link training materials to ensure availability to users via the LMS File and maintain training records for easy retrieval.
    • Partner with the inspection/audit subject matter expert to generate LMS reports and/or retrieve training records to support inspections/audits.
    • Build and/or run reports to show user status or other requested information.
    • Apply LMS knowledge to provide front line technical support (or escalation) for users.
    • Thoroughly research customer requests and questions and provide suggestions for resolution.
    • Track and document all incoming customer requests, data entry and filing for department metrics.
    • Maintain class offerings in the LMS Ensure Good Manufacturing.
    • Practices training records are completed per good document principals (GDP).
    • Monitor the Quality Training inbox to provide timely and accurate execution of customer training requests.
    • Utilize a consultative approach and powerful questions in customer interactions and review training requests in order to address actual vs. stated training need.
    • Always provide excellent customer service.
    • Share information, answer questions, solve problems, and raise issues as necessary to promote an environment of teamwork and collaboration.

    Key Requirements and Technology Experience:

    • Skills; ("Chemical operator" or "Chemical Handler" or "Lab Assistant" or "Chemical Mix Operator" or "Chemical Mixer" or "Chemical Blenders" or "Chemical Technician" or "Print operator" or "Lab technician").
    • Must have basic GMP and Quality knowledge.
    • Intermediate skills to navigate a document management system (DMS) and Learning Management System (LMS).
    • Must be able to properly communicate e-mails and routine business matters with management with high level of accuracy.
    • Must demonstrate basic writing skills and be able to follow technical reports.
    • Must be action-oriented and customer-focused and possess learning agility.
    • Excellent organizational and written skills.
    • Ability to work independently, have a high degree of accountability and accuracy of work.
    • Intermediate skills in design, development, and implementation of training.
    • Proficient in MS Outlook, Word, Excel and PowerPoint.
    • Bachelor's degree preferred.
    • 3 or more years of relevant systems experience in a regulated industry required, preferably in Life Sciences.
    • Learning Management System (LMS) background preferred.
    • An equivalent combination of education and experience may substitute.
    • 2+ years of experience with SuccessFactors.
    • Excellent communication and technical trouble shooting skills.
    • Client experience preferred.
    • Excellent time management and attention to detail.
    • Experience in the same/similar regulated industry.

    Our client is a leading Pharmaceutical industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

    Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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