- Field operations at more than eligibility offices around Texas;
- Vendor activities that support daily operations for eligibility determinations and program administration;
- Training and curriculum development;
- Integrity Support Services; and
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Assistant Deputy Commissioner of Operations
3 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Deputy Director I- · The Department of Family and Protective Services (DFPS) Assistant Deputy Commissioner reports to the DFPS Deputy Commissioner for Operations and performs highly advanced (senior-level) policy administration and managerial work. Work involve ...
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Staff Services Officer V
1 week ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Performs advanced (senior-level) staff services work. Work involves planning, directing, and overseeing several staff services functions such as human resources, accounting, budgeting, purchasing, training, payroll, records management, and property management. ...
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Staff Services Officer IV
4 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · The Staff Services Officer IV reports directly to the Associate Commissioner for Strategic Operations and performs highly complex (senior level) staff services work. The Staff Services Officer IV provides assistance to the Directors and their staff within Strat ...
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Staff Services Officer
4 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Staff Services Officer · The Staff Services Officer performs senior-level staff services and special projects support functions for the Division for Regional and Local Health Operations (RLHO) Office of the Associate Commissioner (OAC). · Participates in planni ...
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Program Operations Executive Assistant
2 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · The Program Operations Executive Assistant provides executive level support to the Associate Commissioner and Deputy Associate Commissioner for the Program Operations Division in Austin, Texas. This position will be required to work core business hours Monday t ...
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Chief of Staff Executive Assistant
1 week ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · The Chief of Staff Executive Assistant provides executive level support to the Chief of Staff Division leaders, including the Center for External Relations and the Center for System Coordination and Innovation. This position is located in Austin, Texas and the ...
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Executive Assistant II
1 day ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Executive Assistant II · Under the direction of the Associate Commissioner (AC) for the Public Health Laboratory Division (PHLD) of the Department of State Health Services, the Executive Assistant performs highly complex (senior-level) professional assistance s ...
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Director of Public Health Policy
3 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Under the general direction of the Medical Director within the Center for Public Health Policy and Practice (CPHPP) at the Texas Department of State Health Services, the Director of Public Health Policy performs advanced managerial work relating to the advancem ...
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TEXAS EDUCATION AGENCY Austin, United StatesAssociate Commissioner of Curriculum and Instruction (Director VII) - Internal Vacancy Organization · :TEXAS EDUCATION AGENCY Primary Location · :Texas-Austin Work Locations · :Texas Education Agency1701 NORTH CONGRESS AVENUEAustin78701 Job · :Management Employee St ...
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Director IV
6 days ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Deputy Associate Commissioner (Director IV) of Program Enrollment and Support (PES) · The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) department seeks a highly qualified candidate to fill the position of Deputy Associate Commi ...
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Director IV
1 day ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · The Heightened Monitoring Director IV performs highly advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning under the direction of the Assistant Deputy Commissioner of Operations for the Texas Department o ...
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Staff Services Officer V
3 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · The Staff Services Officer (SSO) reports to the Strategy & Operations Manager, within the Office of Compliance & Accountability (OCA). The SSO performs highly advanced and complex staff services functions. Tasks include planning, directing, and overseeing OCA s ...
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Management and Program Analyst
3 weeks ago
Internal Revenue Service Austin, United StatesSummary · Eligibilities being considered and other IMPORTANT information. · WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at Duties · WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SB/SE) DIVISION? · A description of the business units can be found at: ...
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Dept Banking
2 days ago
TEXAS DEPARTMENT OF BANKING Austin, United StatesDept Banking - Financial Examiner VIII: Review Examiner Organization · :TEXAS DEPARTMENT OF BANKING Primary Location · :Texas-Austin Work Locations · :Austin HQ2601 North Lamar BlvdAustin78705 Job · :Business and Financial Operations Employee Status · :Regular Sc ...
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Facility Operations Specialist
3 weeks ago
Internal Revenue Service Austin, United StatesSummary · Eligibilities being considered and other IMPORTANT information. · WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at Duties · WHAT IS THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION? · A description of the business units can be ...
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Program Specialist VI
2 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Performs complex management or oversight of activities for the daily operation of the Maternal and Child Health (MCHS) Section under the general direction of the Section Director. Works with considerable latitude using both initiative and independent judgment t ...
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Chief Technology Officer
2 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · The Chief Technology Officer (CTO) is selected by and accountable to the Texas Health and Human Services (HHS) Deputy Executive Commissioner for Information Technology and Chief Information Officer (DEC/CIO). The position is responsible for establishing current ...
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Performance Management Unit
3 weeks ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Under the direction of the Deputy Associate Commissioner of Quality and Compliance for Child Care Regulation (CCR) in the Regulatory Services Division (RSD), the Director of the Performance Management Unit is responsible for providing leadership, strategic dire ...
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Director III
1 week ago
Texas Department of Aging & Disability Services Austin, United StatesJob Description: · Director III · Works under the general direction of the Associate Commissioner of Health and Independence within Community Services. Performs complex managerial work leading the strategic and daily operations of Specialty Health, which includes functions relati ...
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Dept Banking
2 days ago
TEXAS DEPARTMENT OF BANKING Austin, United StatesDept Banking - Financial Examiner IV-VI (Financial Analyst - Training Coordinator Organization · :TEXAS DEPARTMENT OF BANKING Primary Location · :Texas-Austin Work Locations · :Austin HQ2601 North Lamar BlvdAustin78705 Job · :Business and Financial Operations Employ ...
Associate Commissioner, Operations - Austin, United States - Texas Department of Aging & Disability Services
Description
Job Description:
The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the role of Associate Commissioner (AC) for Operations within the Access and Eligibility Services (AES) Division.
AES is driven by the mission to connect Texans to services by helping individuals and families in need of food, medical care, cash assistance and other social services.
Within the Chief Program and Services Office (CPSO), AES helps eligible Texans access Medicaid, Children's Health Insurance Program (CHIP), Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and other state and federal programs administered by HHSC and AES.
The AC performs highly advanced (senior-level) managerial work directing and guiding strategic operations and planning for the statewide network determining eligibility for more than seven million Texans accessing health and human services.
The AC leads a strong team to oversee all aspects of:
Reporting to the Deputy Executive Commissioner (DEC), the AC serves as a senior member of the AES leadership team.
The AC supervises the work of others, working under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
This position is a hybrid position based in Austin with telework available in accordance with agency policy.The ideal candidate will thrive in an environment that emphasizes innovation through new ideas, striving for excellence by taking pride in their work, embracing differences as a source of strength, accomplishing more through partnership, leading by example and learning for continuous improvement
Essential Job Functions:
Provides effective leadership, guidance, and oversight of the Operations team and is accountable for the team's effectiveness in meeting short- and long-term goals.
Performs all administrative functions related to management and applies appropriate techniques to effectively develop and manage team performance.Oversees daily operations of the Operations team.
Directs the planning and implementation of processes and projects related to eligibility operations for state and federal programs administered by HHSC and AES.
Establishes goals and objectives consistent with agency, CPSO and AES mission, vision and values. Oversees the development and implementation of senior-level work plans and appropriately allocates resources to achieve program objectives. Ensures effective management of services performed by vendors to achieve program goals.Establishes techniques for evaluating program activities and ensuring that activities align with federal, state and agency expectations. Oversees the evaluation of best practices and identification of emerging trends to develop and implement process and policy improvements. Maintains current knowledge of health and human services operational priorities and best practices, on state and federal level.
Reviews results of investigations, audits, research studies, forecasts, and modeling exercises, takes recommendations from and provides direction to staff on policy or process changes.
Ensures performance measures are current and effectively measure program goals and client outcomes.Serves as a member of the AES senior leadership team. Provides information, advice and counsel to the DEC and agency leadership on eligibility operations. Effectively communicates program issues to leadership and works collaboratively to identify solutions. Identifies areas of needed change related to AES and makes recommendations for improvement. Effectively represents AES in meetings with executive leadership, legislators, council and committee meetings, and conferences and seminars. Maintains relationships with program and agency staff to stay informed of potential and pending program changes.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned
Knowledge Skills Abilities:
Knowledge of local, state and federal laws and regulations relevant to health and human services programs.
Knowledge of the principles and practices of public administration and management.
Knowledge of Medicaid, CHIP, SNAP, and TANF programs and the other state and federal programs administered by HHSC and AES.
Knowledge of eligibility operations and navigating public assistance programs.Knowledge of state and federal legislative process.
Knowledge of strategic planning and program evaluations.
Skill in assessing risk and developing contingency plans.
Skill in using independent judgment to evaluate problems and make good decisions and recommendations.
Skill in effective communication practices, orally and in writing.
Skill in synthesizing complicated and technical information into concise responses appropriate for an external audience.
Skill in handling multiple assignments, prioritizing and delegating to meet deadlines.
Skill in leading a decentralized workforce.
Ability to identify problems, evaluate alternatives and implement effective solutions.
Ability to adapt to changing conditions and direction.
Ability to establish goals and objectives for a complex government organization.
Ability to effectively plan, assign, and supervise the work of others.
Ability to effectively engage staff to achieve established goals.
Ability to collaborate and develop effective working relationships with agency team members, working quickly with multiple parties to devise solutions and resolve conflicts.
Ability to employ empathy and best practices for interpersonal communication with clients and families navigating a complex system at a vulnerable time in their lives.
