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Customer Advocate
1 week ago
Safelite Group, Inc. Charlotte, United StatesDoes this position interest you? You should apply - even if you don't match every single requirement We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have ...
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Customer Advocate
5 days ago
Jobs for Humanity Charlotte, United StatesCompany Description · Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: Safelite · Job Description · Does this position interest you? You should apply - e ...
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Customer Advocate
1 week ago
Jobs for Humanity Charlotte, United StatesCompany DescriptionJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: SafeliteJob DescriptionDoes this position interest you? You should apply - even if you don' ...
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Customer Experience Advocate
2 weeks ago
Veterinary Emergency Group Charlotte, United States**Customer Experience Advocate - Charlotte** · at Veterinary Emergency Group Charlotte, North Carolina, United States **WHO WE ARE:** · Veterinary Emergency Group (VEG) is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when the ...
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Entry Level Life Internal Wholesaler
6 days ago
Equitable Charlotte, United States**Entry Level Life Internal Wholesaler (Strong Base Salary)** · (240000AH) · **Primary Location**: UNITED STATES-NC-Charlotte · **Organization**: Equitable · **Schedule**: Full-time · **Description** · **Description** · At Equitable, our power is in our people. · We're individual ...
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Medical Assistant
6 days ago
Charlotte Community Health Clinic Charlotte, United States**Job Summary**: · The medical assistant will assist providers in examination and treatment of patients in an outpatient clinical facility. Prepare treatment rooms, position instruments and equipment, as needed per chief complaint. Operate medical equipment, give injections and/o ...
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Job Coach
6 days ago
ZABS Place Matthews, United StatesWe're ZABS Place - a thrift boutique in Matthews, NC with a mission of training and employing local young adults with special needs and talents. We offer an individualized training program to empower these individuals, equipping them with valuable job skills to become key contrib ...
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NIKE Charlotte, United StatesForma parte del equipo de NIKE, Inc. · NIKE, Inc. hace ms que equipar a los mejores atletas del mundo. Es un lugar para explorar el potencial, borrar las fronteras y ampliar los lmites de lo que se puede ser. La empresa busca personas que puedan crecer, pensar, soar y crear. Su ...
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HVAC Smart Building Representative
6 days ago
Johnson Controls International Charlotte, United StatesWhat you will do · Under general direction is responsible for the sale of Johnson Controls BE offerings to mechanical contractors, designers, and consulting engineers. Promote the Johnson Controls value proposition to construction community by providing business and technical sol ...
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Registered Nurse
4 days ago
Atrium Health Charlotte, NC, United StatesAtrium Health is seeking a Registered Nurse (RN) Clinical Nurse Coordinator for a nursing job in Charlotte, North Carolina. · Job Description & Requirements · Specialty: Clinical Nurse Coordinator · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours ...
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Registered Nurse
4 days ago
Atrium Health Charlotte, NC, United StatesAtrium Health is seeking a Registered Nurse (RN) Care Manager for a nursing job in Charlotte, North Carolina. · Job Description & Requirements · Specialty: Care Manager · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours · Employment Type: Staff ...
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Registered Nurse
3 days ago
Atrium Health Charlotte, NC, United StatesAtrium Health is seeking a Registered Nurse (RN) Case Manager, Care Manager for a nursing job in CHARLOTTE, North Carolina. · Job Description & Requirements · Specialty: Care Manager · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours, days · Employment Typ ...
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Registered Nurse
6 days ago
Atrium Health Charlotte, NC, United StatesAtrium Health is seeking a Registered Nurse (RN) Case Manager, Care Manager for a nursing job in Charlotte, North Carolina. · Job Description & Requirements · Specialty: Care Manager · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours, days · Employment Typ ...
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Registered Nurse
3 days ago
Atrium Health Charlotte, NC, United StatesAtrium Health is seeking a Registered Nurse (RN) Care Manager for a nursing job in Charlotte, North Carolina. · Job Description & Requirements · Specialty: Care Manager · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours · Employment Type: Staff · Overview ...
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Registered Nurse
1 week ago
Atrium Health Charlotte, NC, United States Full timeAtrium Health is seeking a Registered Nurse (RN) Care Manager for a nursing job in Charlotte, North Carolina. · Job Description & Requirements · Specialty: Care Manager · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours, days · Employment Type: ...
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Registered Nurse
1 week ago
Atrium Health Charlotte, NC, United StatesAtrium Health is seeking a Registered Nurse (RN) Case Manager, Care Manager for a nursing job in Charlotte, North Carolina. · Job Description & Requirements · Specialty: Care Manager · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours, days · Employment Typ ...
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Registered Nurse
4 days ago
Atrium Health Charlotte, NC, United StatesAtrium Health is seeking a Registered Nurse (RN) Case Manager, Care Manager for a nursing job in CHARLOTTE, North Carolina. · Job Description & Requirements · Specialty: Care Manager · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours, days · Empl ...
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Registered Nurse
1 week ago
Atrium Health Charlotte, NC, United StatesAtrium Health is seeking a Registered Nurse (RN) Care Manager for a nursing job in Charlotte, North Carolina. · Job Description & Requirements · Specialty: Care Manager · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours, days · Employment Type: Staff · Ove ...
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Registered Nurse
3 days ago
Atrium Health Charlotte, NC, United StatesAtrium Health is seeking a Registered Nurse (RN) Clinical Nurse Coordinator for a nursing job in Charlotte, North Carolina. · Job Description & Requirements · Specialty: Clinical Nurse Coordinator · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours · Employ ...
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Registered Nurse
1 week ago
Atrium Health Charlotte, United StatesAtrium Health is seeking a Registered Nurse (RN) Case Manager, Care Manager for a nursing job in Charlotte, North Carolina. · Job Description & Requirements · Specialty: Care Manager · Discipline: RN · Duration: Ongoing · 36 hours per week · Shift: 12 hours, days · Employm ...
Customer Advocate - Charlotte, United States - InterContinental Capital Group Inc
Description
>> Customer Advocate Customer Advocate Summary Title:Customer AdvocateID:1419 - NC (1418)Location:Charlotte, NCDepartment:Operations Description **About Intercontinental Capital Group** **:**
Intercontinental Capital Group (ICG) is a rapidly-growing Mortgage Banker currently licensed in 45 states. We pride ourselves on being on the cutting-edge of a changing market, offering the most competitive conventional rates in the industry. Because ICG is a direct lender, we are able to pass savings on to our customers directly and offer a variety of purchase programs tailored to fit the needs of all our borrowers. ICG will provide the necessary training to help our employees work their way up our career path and achieve their professional goals.
**Responsibilities Include** :
Perform daily routine with passion, make communication a priority with customers, colleagues, and leadership, commitment to the company and customers by knowing the goals and results needed to be "best in class" and to stay current and grounded in all industry trends and changes, commitment to team building and training. Deliver on all key performance metrics which include meeting or exceeding monthly funding loans, loan quality scores, loan cycle times (funded and fallout), loan conversion targets, daily new loan assignment requirements and annual company training and licensing standards.
Must be experienced in both purchase and refinance transactions to include all documentation types (streamline & full-document) as well as all loan products (Conventional, FHA, USDA, & VA).
**Qualifications** **:**
**Education/Work Experience** **:**
High School diploma or equivalent required. Preference may be given to qualified candidates with a bachelors degree.
Minimum of 3 years mortgage experience required with preference given to those with mortgage loan processing experience
Minimum of 3 years customer service experience required
**Core Skills/Knowledge** **:**
Customer focused
Strong verbal and written communication skills
Demonstrated eagerness to learn, with an attention to detail & willingness to embrace change
Must be comfortable with daily repetitive activities
Must demonstrate a strong sense of urgency
Proficient meeting tight deadlines
Demonstrates a commitment to integrity & unyielding commitment to compliance and always do the right thing
**Technical Skills & Requirements** **:**
Proficiency with Microsoft tools required
For remote employees, must have dedicated & secure private internet access to effectively run all required systems and software
**Physical Requirements** **:**
Ability to sit/stand at a desk and work at a computer for extended periods of time
**Travel** **:**
N/A
