- Locate absent parents for enforcing child support payments
- Review and analyze case files
- Prepare legal actions for court, such as contempt petitions
- Interview case parties
- Collect and distribute child support payments
- Communicate with judicial jurisdictions
- Provide training and assistance to junior staff
- Case management principles
- Legal documents and procedures
- Effective communication
- Managing high-volume caseloads
- Proficiency in Microsoft Office and Google tools
- Utilizing case management systems
- Learn automated systems
- Thrive in a fast-paced environment
- Meet performance goals
- Pass background and reference checks
- Hold an Arizona Level One Fingerprint Clearance Card
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child support services case manager - Arizona, United States - Arizona Official Website of State of Arizona
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Description
Job Title: Child Support Services Case Manager (CSS Officer 2)
Would you like to be part of an amazing team that contributes to the well-being of Arizona residents? Join the Department of Economic Security (DES) to make a difference in the lives of individuals, families, and communities. DES is seeking dedicated individuals committed to service, community, and teamwork. If you want to learn more about DES, check out our 'Our DES' video. Be part of the DES team!
The DES, Division of Child Support Services (DCSS), is currently hiring for the position of Child Support Services Case Manager (CSS Officer 2). This role entails handling a wide range of child support case management tasks, including establishing paternity, orders, and enforcement. The position may allow remote work within Arizona, depending on business needs and performance.
Job Duties:
Knowledge, Skills & Abilities (KSAs):
Knowledge in:
Skills in:
Ability to:
Selective Preference(s):
The ideal candidate should have one year of experience as a Child Support Services Officer I in Arizona State Service or equivalent. Experience in case management, research, and court order interpretation is preferred.
Pre-Employment Requirements:
Benefits:
DES offers a comprehensive benefits package, including medical, dental, life insurance, retirement plans, paid holidays and time off, parental leave, tuition reimbursement, career advancement opportunities, wellness plans, and more.
Embrace a flexible work schedule with the option for full-time or part-time remote work to enhance work-life balance and productivity. Remote work is a management option and employees enjoy higher job satisfaction.
Join us in making a positive impact in Arizona by becoming a part of the DES team!