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    Case Manager - Phoenix, United States - Terros

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    Description

    Overview


    Terros Health is pleased to share an exciting and rewarding opportunity for a Case Manager working at our 27th Avenue Certified Community Behavioral Health Clinic (CCBHC).

    Reporting to the Clinical Director, working with individuals diagnosed with a General Mental Health diagnoses. Manages those identified clients who receive medication only. Completes assessments, crisis plans, and individualized service plans. Communicates and documents client progress toward their recovery. Embraces the recovery philosophy and promotes a safe recovery environment for clients. Uses brief clinical interventions, motivational interviewing, and supportive listening skills to engage and support clients receiving services.

    Our programs are accessible and focus on the whole person. Our programs include primary care, nutrition, counseling and groups sessions, addiction treatment, children's services, housing, and pharmacies. Our staff possesses great service and administrative skill sets and in-depth knowledge of patient care that complement the whole person and circle of care. Along with a welcoming environment, great benefits, and continuous training, we offer the opportunity for you to grow in your career with Terros Health.

    Our overall goals of the Outpatient program include achievement of a state of recovery, improved quality of life, and improved integration within community and family resources and supports.

    Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we has remained to inspire change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

    Recently awarded among Arizona's Most Admired Companies in 2022

    Responsibilities



    Terros Health is hiring a Case Manager for our 27th Avenue CCBHC in Phoenix, AZ.

    Full-Time, Employed

    Bachelor's Degree in Social Sciences Required Not Preferred

    Basic Understanding of the DSM-V Preferred

    Offering Excellent Salary

    Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks)

    $2,000 Sign on Bonus External Candidates Only

    Case Manager Duties Include:

    • Works collaboratively with an interdisciplinary clinical team who are working with individuals diagnosed with a General Mental Health diagnoses
    • Educate, engage, communicate, and coordinate care with patients receiving medication services only
    • Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
    • Coordinates care with a client's family, behavioral and general medical providers and other involved supports including educational, social, judicial, and other State agencies.
    • Provides excellent customer service to clients, internal and external provider agencies, State entities, or other stakeholders (e.g., probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
    • Provides continuous evaluation of the effectiveness of treatment through the ongoing assessment of the client
    • Ensures documentation in the Electronic Health Record is completed the same day Service Delivery is provided.

    Benefits & Wellness

    • Multiple medical plans - including a no premium plan for employees and their families
    • Multiple dental plans - including orthodontia
    • Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
    • 4 Weeks of paid time off in the first year
    • Wellness program
    • Child Care Support Program
    • Pet Insurance
    • Group life and disability insurance
    • Employee Assistance Program for the Whole Family
    • Personal and family mental and physical health access
    • Professional growth & development - including scholarships, clinical supervision, and CEUs
    • Employee perks and discounts
      • Gym memberships
      • Tuition at GCU and University of Phoenix
      • Car rentals
    • Bilingual pay differential

    Apply with your resume at

    Qualifications

    • The applicant must have the minimum combination of education and/or experience:
      • A bachelor's degree in the field of behavioral health and any behavioral health experience, or
      • A master's degree or higher in the field of behavioral health.
    • Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.
    • Excellent oral and written communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.
    • Basic understanding of the DSM-V preferred.
    • Proficient in Microsoft Word, Excel, PowerPoint, Outlook. Experience in electronic medical records, NextGen preferred.
    • Ability to work independently, highly organized, and capable of managing multiple ongoing projects.
    • Must have or be able to attain CPR/First Aid certification within 60 days of assuming role.
    • Must have valid Arizona driver's license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health's driving policy
    • Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
    • Must pass a TB Test. Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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