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    UX Research Program Manager - New York, United States - TEKsystems

    TEKsystems
    TEKsystems New York, United States

    3 weeks ago

    TEKsystems background
    Description

    *UX Research Program Manager*

    100% remote role in eastern timezone only.

    6-10 years of experience required.

    *TOP MUST HAVE SKILLS: *

    *In Order of Importance: *

    Program Manager

    Familiarity with UX Research function

    Experience with Data Analytics SQL Tableau Data Viz

    Survey platform tools Qualtrics Survey Monkey

    Effective communication/narrative using data

    *** Hiring manager is screening primarily for Program Manager experience, then data analysis/data visualization skills, and then thirdly for survey platform experience. Please do not apply to role if your experience is researcher-primary or survey-primary exp because the manager will disqualify for lack of program management experience** *

    *NICE TO HAVE SKILLS:*

    Experience in tech/consumer tech is good to have.

    *Job Description: *

    Client's product is a fast simple and reliable way to talk to anyone in the world. More than 2 billion people in over 180 countries use this product to stay in touch with friends and family anytime and anywhere. We are seeking an independent self-starting Survey Program Manager with a strong background in data analytics who can effectively leverage their experience communication skills and product knowledge to help expand our internal survey capabilities to the clients audience.

    The ideal candidate is comfortable navigating ambiguous situations and able to identify gaps and build data-driven solutions. We are looking for someone who can facilitate our teams best work by managing short- and long-term projects and initiatives. Communication skills stakeholder management the ability to manage complex logistics and organizational dynamics are mandatory.

    *Responsibilities*

    8 years Program Management experience

    3 years experience technical product/program management experience

    3 years of experience working as a Data Analyst or a Project Coordinator with an emphasis on data analytics

    Experience in using data to drive change telling compelling narratives with dashboards and data visualizations and applying measurement best practices

    Experience working with large organizations and across multiple cross-functional teams to discover gaps creatively scope solutions and launch products

    Experience building effective communication frameworks and relationships between users technical and multi-disciplinary teams partners and leadership to drive program alignment and garner buy-in with the the ability to adapt communication style to suit different audiences

    2-3 years of experience working with survey platforms Qualtrics SurveyMonkey etc.

    Experience using data visualization tools such as Tableau

    Experience with SQL

    Analytical and problem-solving experience with tooling systems

    Program Management experience in research related fields

    *Preferred Qualifications:*

    B.S. in Computer Science or a related technical discipline or equivalent experience

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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