- Assist studio Manager with the sales process of lead generation, follow up, membership sales presentation & close.
- Book and confirm stretch appointments & intro sessions. Assess first time appointments.
- Social Media Studio posting, Email marketing, creating content, Grassroots Marketing, out of studio pop up events.
- Manage the front desk to greet and check-in clients and prospects
- Conduct tours of the facility while establishing a relationship and targeting an individuals needs and wants
- Maintain an acceptable level of membership sales production & sales goals
- Emphasize and enforce the objectives of the studio as a fitness and wellness provider
- Present available services, memberships & packages to current & prospective members
- Book quality appointments and follow-up with leads and missed intro sessions
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Key Holder, ensure the studio is open in the AM.
- Other duties as assigned
- Excellent sales, communication, and customer service skills Required
- Health & Fitness Membership Sales experience Required
- Social Media & Canva
- Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch
- Ability to learn and use the ClubReady software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Competitive compensation based on experience
- Commission on Membership Sales
- Free StretchLab membership
- Paid Time Off
- 401 (K)
- Huge opportunities for growth within the studios, including additional sales and management & regional management opportunities as we expand to other locations.
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Fitness Membership Experience Specialist Northwest Suburbs PM Shifts - Barrington, United States - StretchLab - Park Ridge
Description
Job Description
Job DescriptionStretchLab Deer Park-Northwest Suburbs: Mon 9-1pm, Thur 8-1pm, Fri 8-1pm & Sat 8-1pmThis is an amazing opportunity to gain experience in a new modality that is taking the health & wellness industry by storm StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand to join one of our three StretchLab studios in Deer Park
StretchLab, the industry leader in offering one-on-one assisted stretching, ranked in top 10% Inc. magazine best franchises, with over 450 studios open nationwide, has expanded to the Chicago NW Suburbs. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to Live Long. StretchLab has gathered a team of experts already certified in an array of related fields including physical therapy, athletic training, personal training, massage, yoga, Pilates, and more. StretchLabs proprietary Flexologist training, nationally recognized & accredited for continuing education, ensures that their clients receive a world class stretching session.
Position:
The purpose of the Member Experience Specialist to promote the growth of the studio with new membership sales by following up with digital leads phone/text and booking them into Intro Sessions. Presenting the membership options at first visit opportunities. The role also assists with retaining current members with a top of the line member experience. Grassroots Marketing, email marketing & Social Media Marketing to grow StretchLab brand awareness, fun out of studio pop up events to drive clients to the studio. Fitness knowledge, membership sales, digital marketing & customer service experience is required. Schedule flexibility very important and includes working Saturdays & some evenings As our studios expand advancement opportunities will be available.
Responsibilities:
