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    Director of Human Resources - Providence, Rhode Island, United States - Oak View Group

    Oak View Group background
    Permanent Human Resources
    Description

    Overview:


    The Director of Human Resources (DHR) oversees HR for the Rhode Island Convention Center and Amica Mutual Pavilion and is an executive-level position reporting directly to the General Manager (GM).

    This role involves aligning key strategic and business objectives with employees and management while ensuring OVG policy adherence.

    Responsibilities include regulatory compliance management, Collective Bargaining Agreement oversight, employee recruitment, retention, and development, policy implementation, training, benefits administration, and employee relations.

    As a trusted consultant, the DHR collaborates with the RICC and AMP OVG management team, addressing HR needs.

    The role serves as an advocate for employees, a catalyst for change, and a strategic resource for the leadership team.

    This position requires an unconventional and innovative thinker, offering an excellent opportunity for someone with business acumen to positively disrupt business as usual.

    This role will pay a salary of $85,000 - $95,000.

    This position is bonus eligible.

    For FT roles:

    Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

    Job expires 8/1/2024


    Responsibilities:
    Human Resources

    Serves as the main liaison between OVG's Corporate HR and RICC & AMP management, ensuring a cohesive HR department.

    Adheres to OVG's HR policies for legal compliance, partnering with OVG's Corporate HR legal department when necessary.

    Provides HR policy guidance and support to onsite management, supervisors, and staff.

    Analyzes HR trends with OVG management to develop programs, solutions, best practices and policies.

    Manages and resolves complex employee relations issues, conducting thorough investigations.

    Collaborates with OVG Corporate HR and legal on EEOC complaints.

    Works closely with management and employees to enhance relationships, boost morale, improve productivity and retention.

    Assist venue leaders with day-to-day performance management.

    Offers guidance and input on business unit restructuring, workforce planning/training, and succession planning.

    Manages recruitment processes, overseeing outreach, screening, interviewing, selection, onboarding, and ongoing retention efforts.

    Manages and or supports all aspects of employee industry association participation and internship programs.

    Maintains confidential employee records and addresses benefits-related

    Handles workers' compensation matters and liaises with insurance carrier.

    Participates in negotiating local union agreements, providing recommendations, and administering and interpreting union agreements.

    Manages union-represented employee issues, including the grievance process.

    Advises on changes in regulations and identifies training needs for onsite employees and

    Identifies training needs and coordinates training programs, ensuring successful outcomes and conducts new employee orientations.

    Provides leadership and guidance to all employees to ensure compliance with the local Code of Conduct.

    Serve as a coach and mentor to the leadership.

    Performs other duties and responsibilities as assigned.


    Qualifications:
    Bachelor's degree (BA) from four-your college or Master's degree in business management, HR Management or relevant degree

    A Minimum of 7+ years' experience resolving complex employee relations

    Solid knowledge of the principals and practices of human resources


    Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.

    Experience with Microsoft 365 Administration

    Familiarity with a union environment, highly desired but not


    SKILLS AND ABILITIES:
    Proven work experience as Director of HR or HR Leadership position

    Full understanding of all HR functions and best practices

    Excellent people management skills

    Strategic, analytical and goal oriented

    Demonstrable experience with HR metrics

    Thorough knowledge of labor legislation

    Project and time management


    CERTIFICATES, LICENSES, REGISTRATIONS:
    SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) credential, desired, but not required.


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