- Install and configure hardware and software
- Respond to tickets in accordance with SLA guidelines
- Record, track, and document the help desk request problem solving process including actions taken
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
- Assist in AV setups as needed for meetings
- Responsible for troubleshooting o365 and submitting tickets to DPH through portal
- Assist new hire training for basic IT needs.
- Set up new workstations for users (deploying equipment, checking over account setups).
- Heavy use of Windows and Mac OS devices
- Ability to work in Active Directory
- Understanding of Cisco Meraki
- Assist network engineers with the installation, configuration and ongoing support of software , computers
- Create and update documentation
- Create documentation for staff for training purposes
- Resolve Tier 1 support tickets
- Ability to interact effectively and professionally, and provide exceptional service, both internally and
- Driver's license
- Bachelor's Degree in Computer Science, or Associate Degree plus two years of tech support experience,
- A+ and Net+ Certification or equivalent required.
- Experience using a Ticketing system
- Experience providing support via remote tools
- Experience handling Technical Service Tickets
- Professional IT Certifications.
- Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business.
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Velocity Enterprises Fulton, United StatesAbout Unicon GmbH: · As an expert in end-user computing, we provide a high-performance operating system and efficient management solution for managing all end devices. With our solutions, employees can work remotely and flexibly - whether in a home office, office, or on the go, ...
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Fluidra North America Atlanta, United StatesFluidra's seeking a Systems Administrator to join our IT team in Atlanta, GA. · WHAT YOU WILL CONTRIBUTE · The Systems Administrator serves as the hands-on systems administrator for managing an enterprise Microsoft Windows system infrastructure and supporting systems implementati ...
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3T Consulting Group LLC Atlanta, United States3TG Staffing Solutions · Who Are We? · We are a 100% women-owned business comprising an encouraging, supportive, and diverse team who works to provide solutions and qualified staff for our clients. We maintain a high level of communication and function as a cohesive, collaborat ...
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Amtex Systems Atlanta, United StatesDescription · System Administrator · Hartsfield Jackson Atlanta International Airport is seeking an experienced System Administrator to support the operations of its Airport Systems. · The selected candidate will have knowledge of the following systems: · CCTV (software and hardw ...
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Rose International Atlanta, United StatesDate Posted: 04/24/2024 Hiring Organization: Rose International Position Number: Job Title: System Administrator Job Location:Atlanta, GA, USA, 30320 Work Model: Hybrid Employment Type: Temporary Estimated Duration (In months): 7 Min Hourly Rate($): 30.00 Max Hourly Rate($): 35.0 ...
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Software Technology Inc Atlanta, United StatesHi there, · Please find below requirement and let me know if you are interested · Title: System Administrator · Location: · Atlanta, Georgia · Duration: 6+ Months · Hartsfield Jackson Atlanta International Airport is seeking an experienced System Administrator to support the o ...
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Systems Administrator 2 - Atlanta, United States - CapLeo Global
Description
Title:
Systems Administrator 2 (6 months)
Duration: 6+Months
Location:
Atlanta,GA(Onsite)
Short Description:
Under general supervision, installs, configures, and supports a local area network, wide area network, internet system, computers, desktops and/or mobile devices.
Complete Description:
There are 7 health center locations in Fulton County that may need visiting. Fulton County Board of Health (FCBH) will pay mileage. This will not be a remote position.
Admin Level II Responsibilities and Duties:
including Azure Active Directory and SharePoint administration
