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Outreach Program Manager- Central Region - Houston, United States - YMCA of Greater Houston
Description
Position Summary:
Provides program support and delivery of a specific YMCA program to the membership and community that focuses on youth development, healthy living and social responsibility.
YMCA of Greater Houston Youth Development Program Manager supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility.
The Youth Development Program Manager will create a safe and positive atmosphere that welcomes and respects all individuals while inspiring youth to discover their passions.
This position will enthusiastically represent the Y by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job.
YMCA Youth Development Program Managers build and maintain strong relationships with families, community and YMCA centers through positive proactive communication.
Essential Functions:
Program Quality:
Actively works within assigned program area to provide oversight and coordinate high quality youth development programs in afterschool and outdoor day camp setting for assigned location/s, in adherence to Y program model, curriculum and quality standards.
Program Compliance:
Ensure that all assigned program areas are in compliance with YMCA standards, risk management policies are followed, plus state and local regulations are adhered to.
Program Evaluation:
Monitors and evaluates program delivery within program area. Supports the program director with identifying program needs in relation to staffing, program supplies, equipment, etc.
Staff Development:
Assists with onboarding and training of new staff.
Program Planning & Innovation:
Assist Program Director in planning, organizing, and implementing age-appropriate/developmentally appropriate program activities Fosters innovation by recognizing and sharing new and relevant ideas.
Marketing & Promotion:
Expands program within the community in accordance with strategic and operating plans. Assists in the marketing and distribution of program information and schedule program registrations. As well as confirming those registrations, and answering parent concerns.
Community Engagement:
Maintains strong relationships with Houston Independent School District (HISD) and the district wraparounds in an effort to provide programming to HISD students.
Performs wellness checks with families and assists in the scheduling of parent/director meetings, as well as answers all parent inquiries regarding camp.
Problem Solving:
Identifies concerns and works with program director to resolve them in a timely manner.
Center / Program Engagement:
Actively participates in center / program related events, meetings and staff trainings.
Develop and maintain good working relationships with the directors, managers, staff, parents and families by way of open communication, positive problem solving, flexibility, and teamwork.
Annual Campaign:
Assists in YMCA annual campaign fundraising and special events.
Administration:
Maintains all required program records and compiles needed statistics. Submit all required reports in a timely manner. Meet timelines and deadlines related to supporting systems and employee compliance.
Child Abuse Prevention:
Reports suspicious and inappropriate behaviors and policy violations. Follows mandated abuse and incident reporting requirements. Adheres to polices related to boundaries with each child.
YMCA Culture & Cause Expectations
Our mission and core values are brought to life by our culture. It's who are, who we aspire to be and how we show up every day. We are cause-driven. We don't just show up, we show up with purpose.
As a cause driven leader you are expected to be:
Welcoming-Accept neighbors eagerly, warmly, hospitably, and as equal participants.
Nurturing-To care for, support, and help develop through encouragement.
Hopeful-Take an optimistic or positive view of future outcomes.
Determined-To devote full strength and concentrated attention to the cause.
Genuine-To be honest and open in relationships with others.
Job Requirements:
Bachelor's degree in related field or equivalent experience
At least 21 years of age.
Bilingual; Fluent in written and verbal English and Spanish
CPR, First Aid, AED certifications and Child Abuse prevention trainings.
Previous experience with diverse populations.
Strong communication skills (verbal and written).
Available for trainings on occasional weekends and after hours
SUPERVISORY RESPONSIBILITIES
This position has supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree and/or equivalent experience.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos in both English and Spanish. Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Possess adequate vision and hearing to safely monitor environment and effective communicate with members.The employee regularly works in outside weather conditions during the day camp program. Operate with daily exposure to the sun and heat and varying weather conditions. The noise level in the work environment is usually moderate to loud.
The employee is occasionally exposed to nature, animals, fumes and airborne particles, toxic, or caustic chemicals, extreme heat, and/or blood.
WORK
ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
TRAVEL
Travel is primarily local between assigned centers during the business day, although some out-of-area and overnight travel may be expected.
HOURS
Flexible with scheduling and available to work operational hours of the YMCA, which may include day, evening, weekends, and/or holidays, based on the center needs.
Other Duties
This job description is not all inclusive. The YMCA of Greater Houston reserves the right to amend this job description at any time. The YMCA is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
The YMCA of Greater Houston provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Outreach Program Manager- Central Region professionals in Houston
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Rick Neudorff
Business Continuity & Emergency Management Dir.