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Director of Operations - Vestavia Hills, United States - RFG Advisory
Description
Job TypeFull-time
Description
The Director of Operations is a firm leader who will oversee daily activities and coordinate all operations processes, procedures, and protocols, with a focus on iterative excellence.
As the Director of Operations at RFG Advisory, you will play a pivotal role in driving operational excellence within our organization as we continue to grow our platform.
You will be responsible for overseeing and optimizing the day-to-day operations of the RIA, ensuring efficiency, compliance, and a seamless Advisor and client experience.
This role requires a strategic thinker, an effective leader, and a problem solver who can thrive in a fast-paced, entrepreneurial environment.
Reports To :
Vice President of Technology
Location :
This position may be remote or located in Birmingham, AL office. If in Birmingham, we offer a hybrid schedule 3-days in-office, 2 days remote.
Key Responsibilities :
Serve as primary point of contact for our Broker Dealer, Private Client Services
Lead and manage the operations team, providing strategic direction, guidance and hands-on work
Continuous implementation of best practices to streamline operational processes and enhance overall efficiency
Collaborate with cross-functional teams to ensure alignment with organizational goals
Develop and execute strategies to support the scalability of RIA operations in line with the company's growth trajectory
Work closely with client service teams to ensure a high-quality client experience
Implement and monitor KPI service standards to meet or exceed Advisor and client expectations
Maintain custodial and vendor service relationships
Oversee principal approval for all advisory account paperwork and discretionary agreements
Source, vet, and onboard new vendors to create operational efficiencies, provide additional investment solutions, and establish new revenue streams for the firm
Set monthly, quarterly, and annual team OKR goals with an emphasis on increased efficiency and scaling for growth
Work closely with the technology team to implement and support new systems
Work closely with legal and compliance teams to address any regulatory issues or updates
Salary and Benefits :
Competitive Salary + Annual Bonus based on growth
Generous PTO, Company Holidays & Charitable Workday
Health, Dental and Vision Insurance with company stipend for you and your dependents
401(k) + Safe Harbor contribution
Company-sponsored Short-term and Long-term Disability + Life Insurance
Voluntary Life Insurance, Accident, Cancer and Critical Care coverage for you and your dependents
Dependent Care FSA, Medical FSA and HSA with qualifying medical plans
Parental Leave
Surface Pro + Home setup
Continuing education and professional development support
Loads of awesome RFG Swag
Company Overview :
RFG Advisory is an innovator in the wealth-management industry.
Recognized by Forbes/Shook Research as a Top 100 RIA in America, by Investment News?as a 2021 and 2022 Best Places to Work for Financial Advisers, and by Wealth as Top Non-Custodial RIA Support Platform of the Year in 2022, our team of A-players have a servant heart and a warrior mindset.
Our success is driven by a team of professionals from a diverse spectrum of industries who work together to foster independence of Financial Advisors across the country.
Disclosure:
www.rfgadvisory/awards
This is a great opportunity to be a part of a growing team in a fast-paced and changing industry.
Our most recent Net Promoter Score among our corporate team is a 90 with 94% participation and with our Advisor NPS is a 82 versus industry average of a 44.
Our team members consistently comment about our culture, teamwork, support of leadership and executive team and the collaboration that happens amongst our functional teams.
So, if you are looking for a fun group of people to work with in an ever changing, never a dull moment organization, please applyGrowth Capital Equity Partner is Long Ridge Equity Partners
https:
//long-
Requirements
Education :
Bachelor's degree in finance, economics, business, or a similar field.
Experience :
5 or more years of operational experience in a leadership role with a GROWING RIA
Demonstrated success in scaling operations in a high-growth environment
Experience with Schwab, Fidelity, Pershing
Experience in Orion and Salesforce
Proven history of developing optimized and efficient operational processes leveraging technology in the financial services industry
Strong leadership skills and experience leading and growing a dynamic team of A-players
Skills and Attributes :
Strategic thinker with a track record of implementing operational process improvements.
Excellent communication and interpersonal abilities.
Highly observant and analytical.
Strong leadership skills and the ability to make challenging decisions.
Passionate about creating innovative ways to drive exceptional client experience.
Must have strong verbal and written skills.
World-class problem solver
Additional Requirements :
This position may require periodic travel depending on the needs of the firm.
If the candidate is remote, they will be expected to travel to home office regularly.
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