- Become a valued, long-term strategic partner with the customer's senior executives.
- Execute the strategic account process.
- Engage with the business units to deliver the strategic account value propositions.
- Leverage Hitachi Energy's rich technology to help solve the customer's business issues in order to achieve competitive advantage and grow their bottom line.
- Be the window into Hitachi Energy for the customer and mobilize Hitachi Energy through access to both senior Hitachi Energy management and worldwide resources.
- Assure that all transactions and relationships are carried on with high and unquestionable ethics and integrity.
- Make it easier to do business with Hitachi Energy.
- Achieve or go beyond order targets for the account.
- Execute the strategic account process, including the delivery of business unit value propositions.
- Maximize customer satisfaction and loyalty.
- Maximize the share of customer's wallet for Hitachi Energy.
- Assure that all transactions and relationships are carried on with high and unquestionable ethics and integrity.
- Serve as a lynchpin within Hitachi Energy for the resolution of major customer issues.
- Manage the total customer relationship with Hitachi Energy.
- Develop the relationship between Hitachi Energy and the Strategic Account at all levels both within Hitachi Energy and within the customer. Initiate and maintain C-Level relationships.
- Apply a high level of business acumen, including an understanding of the customer's business drivers, industry, economic trends, issues and competition.
- Act as focal point for problem resolution and monitor the Customer Complaint Resolution Process.
- Maximize the consistency of customer experience throughout all contacts with Hitachi Energy.
- Lead the development and implementation of the account plan and coverage plan including: executing an executive relationship strategy, prioritizing the opportunities, identifying a target for each solution element (project) and identifying the key personnel required (account and technical/project).
- Leverage channels to maintain and improve customer satisfaction and to maximize revenue.
- Plan, facilitate and conduct complex negotiations.
- Drive growth in assigned account.
- Develop and maintain detailed knowledge of the customer's strategy, past purchasing behavior, organization including decision makers, influencers, sponsors and anti-sponsors.
- Develop and maintain detailed knowledge of Hitachi Energy' strategy, current and emerging solution capabilities and strategic direction for solution capabilities.
- Assume a people leadership role and facilitate team selling within a virtual organization.
- Identify local/specialist sales resources and ensure they are properly trained on the strategy and status of the account.
- Manage resources to ensure successful enactment of the strategy and operational plan.
- Execute and coach using expert understanding of sales processes.
- Active Projects Participation
- Lead the formation of capture teams and the development of Sales X-Ray.
- Direct account solution projects and keep current via project communications / steering committee participation.
- Monitor and maintain an awareness of all key Hitachi Energy/client activities, including the representation of client issues, needs and concerns throughout Hitachi Energy.
- Consistently deliver solutions that are considered high impact, complex, strategic and high value by both the customer and Hitachi Energy.
- Provide regular reports, briefings and reviews as required using the agreed processes.
- Actively participate in the Account Director community to share ideas, expertise and lessons learned with other Account Directors and teams, to promote cross-Hitachi Energy learning and to identify new solution possibilities.
- Create and maintain internal relationships with key business partners at all levels of the organization.
- Maintain a proper balance of Customer advocacy and support of Hitachi Energy Business Units in this role; supporting their business objectives, reaching financial goals, and advocating for all business units and internal stakeholders is a must.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- Bachelor's degree in a technical (engineering) or business discipline required. MBA preferred.
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
- 12+ years of experience preferred.
- Diversity of experience - multiple products, customers, countries, market segments, etc.
- Proven ability to work in a matrixed team environment.
- Must be able to motivate and influence others.
- Experience with customers including sales, problem resolution, relationship building.
- Strong business acumen.
-
Threat Data Analysis Center
3 weeks ago
Ambient AI San Jose, United Statesis a computer vision intelligence company transforming security operations for large enterprises by preventing security incidents before they happen. has a globally deployed footprint with several F500 companies. The platform applies AI and computer vision intelligence to exist ...
-
Data Center Technician
1 day ago
Gabriel India Limited Santa Clara, United StatesData Center Technician: · Onsite: Santa Clara · Logline: Looking someone who is dependable and punctual and can follow directions to work in a data center environment. There is the opportunity for growth at this company. · Data Center Technician Level 1 Information and Requiremen ...
-
Data Center Site Acquisition Manager
3 weeks ago
ByteDance San Jose, United StatesFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and ...
-
Data Center Security Guard
3 days ago
Securitas Inc. Santa Clara, United States**Security Officer** · We help make your world a safer place. · Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. · Securita ...
-
Sbase Technologies Inc. San Jose, United StatesHi All, · Greeting from Sbase · Hope you all are doing well · Are you looking for job opportunity · kindly let me know if you are interested for mentioned role · Audio, Video Data Center/ Server Networking · Port, Lan, Operational support · ITIL ITSM · Cloud · **Title: Data Cente ...
-
Data Center Construction Project Manager
1 week ago
Overwatch Mission Critical Santa Clara, United StatesOwner's Representative - Data Center · Employment Type: Full time · We Are OVERWATCH Mission Critical · Are you HUNGRY, HUMBLE and SMART? Are you a self-starter and overachiever? Would you like to join an organization with PURPOSE and be part of a TEAM that always has your back a ...
-
Threat Data Analysis Center
3 weeks ago
Ambient San Jose, United StatesPosition Overview: · The Threat Data Analysis Center (TDAC) is the communications hub for all security and safety needs. The TDAC Analysts are responsible for access control, service requests, alarm monitoring, investigation, emergency response, escalation, deployment, and notif ...
-
Data Center Lab Admin with Linux Exp
2 weeks ago
QSS Santa Clara, United StatesJob Title: Data Center Lab Admin with Linux exp · Location: Santa Clara, CA/Austin TX · Duration: Contract · **Job Description**: · Technical/Functional Skills? Operating System Installation ? Windows Server, Linux, Unix? · Data Center, Virtualization, Networking, Knowledge about ...
-
Data Center Electrician
3 weeks ago
Insight Global Santa Clara, United StatesInsight Global's client is looking for Data Center Technicians that will be responsible for mechanical, electrical, and fire safety responsibilities. · * Mechanical responsibilities will include operation, maintenance and repair of chilled water systems and components, HVAC syst ...
-
Data Center Technician
2 weeks ago
F2OnSite Santa Clara, United States6 days ago · Be among the first 25 applicants · Job Description · 5 Month Assignment with possible extensions · Job Description · Onsite L1 Data Center Operations Technician - Santa Clara, CA · 5 Month Assignment with possible extensions · Requirements · 1-2 years of prior ...
-
Data Center Technician
2 weeks ago
TEKsystems Santa Clara, United StatesJob Description · Job DescriptionPlease read full Job Description* · If you have any questions please feel free to contact me @ or I am happy to discuss more details · We are one of America's fastest growing private companies, with over 19 years of experience designing and buil ...
-
Data Center Engineer
3 weeks ago
TCWGlobal Santa Clara, United StatesSr. Data Center Engineer · W2 Contract to Hire · Santa Clara, CA Onsite) · 50-60/hr + Benefits, PTO, Paid Holidays · We are looking for a motivated Senior Engineering Technician for our Colossus quality assurance labs In this role, you will be faced with the challenge of providin ...
-
Data Center Engineer
2 weeks ago
TCWGlobal Santa Clara, United StatesJob Description · Job DescriptionData Center Engineer · W2 Contract 6+ months · Onsite, Santa Clara, CA · $50-70/hr + Benefits, PTO, Paid Holidays · We are looking for a motivated Senior Engineering Technician for our Colossus quality assurance labs In this role, you will be face ...
-
Data Center Engineer
3 weeks ago
TCWGlobal Santa Clara, United StatesSr. Data Center Engineer · W2 Contract to Hire · Santa Clara, CA Onsite) · 50-60/hr + Benefits, PTO, Paid Holidays · We are looking for a motivated Senior Engineering Technician for our Colossus quality assurance labs In this role, you will be faced with the challenge of prov ...
-
Data Center Systems Engineer
3 days ago
World Wide Technology Santa Clara, United StatesThis job is part of WWT's Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWT's preferred partners. · Why WWT? · At World Wide Technology, we work together to make a new world happen. Our important work benefits our cl ...
-
Facilities and Data Center Technicians
3 weeks ago
GavinHeath San Jose, United StatesFacilities & Data Center Technician III/ IV · GavinHeath is partnering with a client in San Jose, Santa Clara, and Milpitas, CA looking to add Facilities & Data Center Technicians to their team. These roles are a direct hire positions. · Current shift openings: · Day: 6am - 2p ...
-
Data Center Systems Engineer
3 days ago
Tekgence Inc Santa Clara, United StatesJob Title: Data Center Systems Engineer · Location: Santa Clara, CA · Duration: 6 month CTH · Job Summary: · We are seeking a highly skilled and experienced Data Center Systems Engineer to join our dynamic team. The ideal candidate will have a strong background in break/fix opera ...
-
Facilities and Data Center Technicians
3 weeks ago
GavinHeath San Jose, United StatesFacilities & Data Center Technician III/ IV · GavinHeath is partnering with a client in San Jose, Santa Clara, and Milpitas, CA looking to add Facilities & Data Center Technicians to their team. These roles are a direct hire positions. · Current shift openings: · Day: 6am - 2pm ...
-
Data Center Technician 4 W/ Lab Experience
2 weeks ago
Cloud destinations Santa Clara, United States**Job Title**: Data Center Technician 4 w/ Lab experience · **Number of roles open**: 1 · **Location**: Santa Clara, CA · **Interview Process**: 2-3 video interviews · - Our client is working on state-of-the-art data center equipment and they need technical help to test, troubles ...
-
Account Director, Data Center
4 weeks ago
Hitachi San Jose, United StatesGeneral Information:The Account Director has overall responsibility for a specific account including growth in orders, share of customer spend, and customer satisfaction. · Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you ...
Account Director, Data Center - San Jose, United States - Hitachi
Description
Location:San Jose, California, United States
Job ID:
R
Date Posted:
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Sales, Marketing & Product Management
Job Schedule:
Full time
Remote:
Yes
Job Description:
General Information:
The Account Director has overall responsibility for a specific account including growth in orders, share of customer spend, and customer satisfaction. The manager leads an account team including direct reports.
Your Responsibilities:
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at or by sending an email to: us-pg- Resumes and applications will not be accepted in this manner.