Technical Specialist AVC stands for Technical Specialist Audio-Visual Communications - Amboy, United States - Titan Ventures
Description
We are looking for an experienced Technical Specialist with a deep understanding of overall solutions and strategies. Our company's success is always a team effort; therefore, we would be delighted if you would like to join our international team in a leadership role and make a significant contribution to customer satisfaction.
With these tasks, you will support our team:
- You will create detailed reports on technical support requests
- You will be the first point of contact for computer and system problems
- You will assist in creating training materials
- You will manage warranty documents and instructions
- You will maintain a work log for system updates
- You will analyze and diagnose hardware problems
- You will be responsible for resolving network interruptions
- You will install and configure computer systems
What you bring to the table:
- Desired degree: Bachelor's degree in computer science, engineering, or a related field
- Good knowledge of Windows and Mac
- Knowledge of Linux is desirable
- Experience in rebuilding Macs and Windows, as well as basic troubleshooting in Windows and Mac
- Knowledge of troubleshooting audio-video devices
- Experience in hosting virtual meetings
- Fluent German and English skills in spoken and written form are
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