Am/pm Restaurant Server - Richmond, United States - Hilton Richmond Downtown

Hilton Richmond Downtown

Verified Company

Richmond, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

JOB SUMMARY
Provide outstanding food and beverage service to our guests in a professional, friendly and courteous manner.

JOB DUTIES:

Arrive at scheduled start time in appropriate uniform and ready for work.
Greet all guests with enthusiasm and friendliness.
Serve food and beverages in an appropriate manner consistent with company standards.
Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner.
Provide the highest level of service in accordance with Hotel Brand standards.
Identify food orders when ready and deliver items to tables in a timely manner.
Communicate with other food and beverage employees to ensure guest satisfaction.
Maintain full knowledge of menus, recipes, and other pertinent information.
Constantly increase knowledge of food, beverages, and other hotel products and services.
Complete side work after each shift.
Responsible for constant sanitation, organization, and proper food handling.
Prepare work areas for opening, midshift, and/or closing in accordance with hotel standards.
Ensure that guests a have a positive and memorable experience.
Watch for safety hazards and report them immediately to your Supervisor/Manager.
Attend all mandatory Department and Hotel meetings.
Complete all required training within timeframe allotted.
Act in accordance with fire, health and safety regulations and follow the correct procedures as required.
Perform other duties as directed, developed or assigned.
Support environmental commitments by acquiring the knowledge, skills and values to be a leader in the global goal of "greening" the hospitality industry.

MINIMUM REQUIREMENTS:

Minimum 18 years of age
US work authorization required
Minimum 6 months previous experience as a food server in a similiar setting
Working knowledge of a POS system
Previous hotel/resort experience (preferred)
Must meet grooming standards
Able to work as part of a team
Able to work with little or no supervision
Able to prioritize, organize and followup
Strong attention to detail and able to make concise decisions
Able to effectively communicate in English, in both written and verbal forms
Able to demonstrate high energy, and strong enthusiasm for customer service
Able to work on your feet for extended periods of time
Able to lift and carry up to 25 pounds
Willingness to work varied shifts, including weekends and holidays
Competitive_ Benefits Package includes: 401(k), 401(k) matching, Medical, Dental & Vision_ Insurance, Company Paid Life & ADD Insurance, Voluntary Life & ADD Insurance, Ancillary Options, Pet Insurance, Direct Deposit, Flexible Spending Accounts and Health Savings Account. You will also enjoys benefits like hotel & other discounts, paid time off, tuition reimbursement, employee assistance program and more_
EOE/M/F/V/D_