- Interacts with customers by phone or in person to provide information about products and services, take orders, or document complaints
- Coordinates questions and issues with the appropriate department personnel
- Maintains records of customer interactions and transactions
- Handles customer complaints or escalates when necessary
- Meets or exceeds all service and sales targets
- Provides administrative assistance as needed
- Attends all staff meetings, trainings, and educational classes as required
- Performs other duties as assigned
- High school diploma or GED required; some post high school education or training preferred
- Printing or Graphic Design experience beneficial
- Previous customer service or related experience preferred
- Pleasant/friendly demeanor and an outgoing personality
- Highly professional and dependable
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Strong organizational and problem-solving skills
- Outstanding phone skills
- Strong computer and internet skills, including Microsoft Office suite
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Customer Service Representative
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TEKsystems Winchester, VA, United StatesTEKsystems is currently searching for career-driven candidates interested in a Customer Service Call Center Agent opportunity with a Fortune 100 Financial Institution in the Winchester, VA area · Job Description: · To respond to inquiries and requests from members and other indiv ...
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MyKelly Winchester, United States Full timeKelly Now Hiring for a Premier Company in Winchester · Customer Service Representatives · Handle customer inbound/outbound calls. Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file docum ...
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Salone Estetica Inc Winchester, United StatesJob Description · Job DescriptionFamily-owned. Women-led. Incredible team. Join us? · Welcome to Salone Estetica, where tradition meets innovation. Since 1978, our establishment has been a beacon in the heart of Winchester, dedicated to delivering unparalleled service while foste ...
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Lee Industries Inc. Winchester, United States Full timeWe are looking for Entry Level Customer Service Representative to join our marketing team. The customer service Representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is someone with a ...
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3 weeks ago
Winchester Massage LLC Winchester, United StatesJob Description · Job Description Do you love helping others? · Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want ...
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The Specialty Companies Winchester, United StatesWe are looking for a Customer Service / Prepress Specialist who loves working with people, have a great work ethic and is very organized. This person will manage the front desk and prepare printing jobs. · This person will provide telephone and in-person assistance to our valued ...
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County of Frederick, VA Winchester, United States**Description**: · **SUMMARY**:Performs essential customer service and registration tasks utilizing a variety of computer software programs. Answers telephones and performs tasks related to customer service needs. May exercise limited supervision over subordinate part-time cleric ...
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WINCHESTER PHARMACY Winchester, United States**Winchester Pharmacy, part of the Dinno Health Family of Pharmacies, is looking for Part-Time help in our Front Store. We are a full-service pharmacy, dedicated to health and wellness, and we are offering a Monday-Friday job with no nights or weekends** · **DUTIES/RESPONSIBILITI ...
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Customer Service Representative
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Tential Winchester, United States**Hiring for Member Service Representative $19.50 per hour in Winchester, Virginia OT Available and Paid Training** · **Hybrid Work At Home Option Post Training** · **About The Role** · **Job Duties** · - Assist members with service needs related to their accounts within a 24/7 h ...
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Night Customer Service Shift
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TEKsystems Winchester, United StatesNight shift · Description: · To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation. Provide information regarding Client's products and services demonstrating knowledge, active li ...
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Csr - Customer Service Representative
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WCS Logistics Winchester, United States**Job Overview**: · **Responsibilities**: · - Provide carriers with appointments · - Perform data entry tasks accurately and efficiently · **Requirements**: · - Excellent communication skills · - Strong customer service orientation with the ability to communicate effectively with ...
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FEMA Winchester, United States TEMPORARYJob Description: · The Federal Emergency Management Agency (FEMA) has an immediate need to employ residents of Denton, TX; Hyattsville, MD; and Winchester, VA as temporary local hires to assist with disaster response and recovery efforts. Local hire employees are local residents ...
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Jarrod Furgason - State Farm Agent Martinsburg, United States Full timeBenefits:Bonus based on performance · Paid time off · Training & development · ROLE DESCRIPTION: · Please note: We do not accept candidates without a current Property & Casualty Insurance Producer License. · As a Customer Service Representative with Jarrod Furgason State Farm Ag ...
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Customer Service Representative
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Sales Manager Field Sales
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NebulaWorks Winchester, United States"Advance your career with Winchester · Kerry Logistics is a global 3PL service provider based in Hong Kong with an extensive network in Asia. The company's core competency is providing customized logistics solutions for multinational corporations and international brands. Kerry ...
Customer Service - Winchester, United States - The Specialty Companies
Description
Job Description
Job DescriptionWe are looking for a Customer Service / Prepress Specialist who loves working with people, have a great work ethic and is very organized. This person will manage the front desk and prepare printing jobs.
This person will provide telephone and in-person assistance to our valued clients. They provide exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns in person, on the phone, and via the internet. In addition, this person helps with administrative duties, gathers information for follow up for the Sales team, and helps process orders.
We require a team player with a pleasant and courteous personality, who is fluent in English, can provide excellent support and customer service even during times of stress. Strong phone and computer skills are required. Previous customer service or other related experience is highly preferred.
RESPONSIBILITIES
QUALIFICATIONS
