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Albuquerque

    Floral Manager - Albuquerque, United States - United Family Services Inc

    United Family Services Inc
    United Family Services Inc Albuquerque, United States

    2 weeks ago

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    Description

    Summary:
    Key Requirements:

    The Floral Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for leading the efficient, effective, safe, legal and profitable operations of the Department. He/She coordinates human relations for the Department and ensures execution of all company and department policies and procedures on a timely basis.

    • When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
    • Responsible for hiring, training and performance management of team members
    • Responsible for communication of information distribution to entire department
    • Responsible for maintaining positive atmosphere, spirit and morale within the department
    • Demonstrate effective leadership skills by managing time and delegation
    • Develop team members and future leaders utilizing available materials and systems
    • Support and execute division concepts and programs
    • Accountable for executing and meeting financial goals
    • Responsible for identifying areas of opportunity throughout the store and within the department
    • Ensure quality and consistent product availability and solutions to our guests
    • Responsible for safe guarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
    • Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
    • Oversee that department systems and processes are utilized consistently and correctly
    • Direct meetings with the department leadership team to effectively plan production and promotion goals
    • Verify team member schedules against business needs
    • Coach and discipline team members as necessary in accordance with policy and procedures with support from Talent Management
    • Verify all books and manuals are kept updated
    • Oversee inventory process and reporting
    • Approve all purchase orders and maintain adequate levels
    • Order and adjust standing orders for flowers, plants, and related merchandise and supplies
    • Assist and lead designers and sales clerks in completing their tasks
    • Demonstrate good conflict management skills
    • Perform other duties assigned by upper management
    Key Responsibilities:
    • Must be 18 years of age or older
    • High School Diploma or equivalent
    • Minimum of 1 year experience in floral retail
    • The Department Manager is required to work the scheduled work shift as needed to meet the needs of the store guests and team members.
    • Ability to work and communicate with all levels of management and subordinates in a professional manner
    • Ability to self-motivate, problem-solve and work with minimal supervision
    • Working knowledge of plants and flowers
    • Able to work in varied temperatures
    • Independent mobility within the department - standing and walking for 8-10 hours, squatting and climbing
    • Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
    • Ability to lift and carry items weighing up to 30 lbs. and push and pull up to 100 lbs.
    • Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email).
    • Ability to work at fast-paced, but efficient and controlled manner
    • Must be flexible to work various hours/shifts, including weekends and holidays
    • Must attend meetings, including out-of-town, requiring overnight stays
    • Must be able to transfer to another store within the area
    • Ability to function as a team member and get along with others
    This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

    OUR MISSION
    Ultimate Service Superior Performance Positive Impact
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