- Work under direction of Food & Beverage Director / Restaurant Manager.
- Maintain high level of positive and professional approach with employees, coworkers, and guests.
- Maintain a proper flow of service and FOH staffing levels during shift.
- Create and post schedules for all Front of House team members, and support the Food & Beverage Manager in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems.
- Oversee activities of restaurant staff and expedite customer orders as needed, per company standards and policies.
- Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints.
- Resourcefully solve any issues that arise and seize control of any problematic situation.
- Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff.
- Excellent verbal communication and ability to multitask.
- 1-2 years of kitchen supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred.
- New Mexico Food Handler Certification, and Alcohol Server Certification.
- Ability to work on your feet for eight hours or more.
- Knowledge of Restaurant Point of Sale systems.
- Must be able to lift/push/reach for/carry 30+ pounds frequently.
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Restaurant Supervisor - Albuquerque, United States - The Clyde Hotel
Description
Job Description
Job DescriptionDescription: WORK, PLAY & ENJOY LIFE WITH HERITAGEHeritage Companies, the largest independent hotel group in New Mexico, is pleased to announce the addition of The Clyde Hotel to its portfolio of culturally distinct accommodations. Formerly known as Hyatt Regency Albuquerque, The Clyde Hotel pays homage to the legacy of Clyde Tingley, historic Governor of the state of New Mexico. The Clyde will tap into the Heritage mission of providing a rich, authentically local experience for guests and giving back to the community.
Located in Albuquerque, NM. Working out of our Clyde Hotel in Downtown Albuquerque.*$14-$18 hourly depending on experience*Position Purpose: The Restaurant Supervisor is responsible for supporting the Team in making sure that restaurant operations run smoothly by supporting a culture of service within the team for the front of the restaurant. The Restaurant Supervisor is an essential support to the Front of House team in creating unforgettable dining experiences for guests.
Supervisory Responsibilities: Host, Server, Bartender, Busser, Food Runner
Essential Duties and Functions/Responsibilities/Tasks:
HC6
Requirements:The Hotel Concept:
The 20-story Clyde Hotel will offer business and leisure travelers a place of connection, comfort and engagement in the heart of downtown. The interior design will reflect a Pueblo Deco design motif with a touch of Western grittiness and eastern elegance. The atrium lobby will be reinvigorated to become an exciting and central gathering space, that envelopes guests in history and progress through vintage elements set in a modern art deco backdrop. Guest rooms will maintain the design aesthetic of a reimagined New Mexico future with a comfortable and relaxing approach. Clyde and Carrie Tingley's presence will be felt through refined touches. Guests can relish in the special personality and character of the space, drawing masculine elements of dark woods, rich leathers, bold patterns, copper hardware and dimmed lighting. Classic craft cocktails and quality wines set the tone, from business meetings to casual drinks. Juxtaposed with the understated sophistication of 1922 is Carrie's, the ground-floor restaurant named after Carrie Wooster Tingley, wife of Clyde Tingley. Light and airy, just like Carrie herself, the restaurant honors the charm and liveliness of the philanthropic socialite with a prominent floral motif throughout the space. The menu will reflect popular, classic dishes from past and present.
Compensation details: 14-18 Hourly Wage
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