Jobs
>
Jacksonville

    Brokerage Operations Manager - Jacksonville, United States - Crowley

    Default job background
    Description
    We are on a mission to become the world's most sustainable and innovative maritime, logistics, and technology company.

    As a privately- held, U.S - owned and operated company, Crowley provides Logistics, Government Solutions, Shipping, Wind and Fuel services in 36 nations and island territories.

    By expanding and innovating our services, we have grown to a committed team of over 7,000 diverse people, generating an annual revenue of more than $2.9 billion.

    We live up to our purpose of bravely advancing what's possible to elevate people and the planet with our core values of Integrity, Sustainability and Drive guiding everything we do.

    To continue laying the groundwork, challenge what's possible and celebrate the power of inclusion, we seek to partner with driven individuals who are ready to elevate their career with us.

    *SUMMARY:*The Manager of Operations is responsible for managing and coordinating their assigned team of Account Managers and/or Capacity Managers.

    Reporting directly to the Branch Director, the Manager, Operations will work collaboratively to ensure all goals and objectives are met.

    They will be responsible for overseeing the day-to-day operations of their team and have primary responsibility for operational execution and achievement of all designated KPIs.

    * * *GENERAL RESPONSIBILITIES: * * Responsible for the oversight of direct team, ensuring key goals and objectives are met.

    * Create profitable and competitive rates to ensure profit margins are maximized while meeting customer requirements. * Review costs and other data to develop competitive rate offerings. * Analyze vendors to ensure they qualify and negotiate service contracts. * Support development and prioritization of employee training and development. * Establish performance objectives, internal/customer metrics and continuous improvement opportunities. * Support business development sales and marketing efforts as needed. * Ensure the accurate and timely preparation, processing, distribution and retention of all reports and records regarding transportation operations. * Manage the scheduling of shipments to ensure most economical utilization of carries based on service parameters. * Work directly with operations to resolve any problems associated with scheduling and dispatching. * Oversee company interests in coordination with those of its customers. Identify enhancement opportunities and implement solutions for improvement.


    EDUCATION:

    Bachelors degree in business, administration, transportation and logistics, or related field; or a combination of post high school and equal experience may be substituted for education


    EXPERIENCE:

    • 10 years of domestic transportation experience, with experience/knowledge in account management with a logistics organization preferred. 3 5 years experience in a supervisory or management position.

    TECHNICAL PROFICIENCY:
    Proficient in Microsoft Office products, including Excel, Outlook and Word; knowledge of U.S. transportation, DOT regulations and import/export regulations.


    COMPETENCIES:
    Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships. Ability to demonstrate effective customer service skills. Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to perform accurately in a detail-oriented environment. Ability to gather, interpret, report and use data and other information concerning assigned activities. Ability to function effectively with, or as part of a team. Skilled in preparing clear and concise documents, including but not limited to reports, procedures, correspondences, and other written materials. Knowledge of the concepts, principles and practices of import forwarding and customs brokerage in a domestic and/or international capacity.

    Familiar with logistics and transportation principles, concepts and methodologies including inventory management, moving products via various modes, cost analysis and resource optimization.


    OTHER:
    Travel may be required. Bilingual (English/Spanish) preferred.


    JOB SCOPE:
    Position impacts multiple business units/segments


    WORKING CONDITIONS:
    Normal office environment with little exposure to excessive noise, dust, temperature and the like.

    Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

    Job:


    Land Ops* **Organization:

    Crowley USD BU* **Title:
    Brokerage Operations Manager Location:
    FL-JACKSONVILLE Requisition ID:** *USA00034I*

  • Mental Health Resource Center

    Operations Manager

    4 days ago


    Mental Health Resource Center Jacksonville, United States

    Job Description · Job DescriptionBenefits:Dental insurance · Health insurance · Paid time off · Vision insurance · Benefits/PerksMedical, Dental, and Vision Insurance · Life Insurance · Disability Insurance · 403b · PTO · Paid Holidays · Flexible Spending Account · Employee Assis ...


  • Talentfoot Executive Search and Staffing Jacksonville, United States

    Mortgage Operations Manager · As the Mortgage Operations Manager, you will lead the operations of our Jacksonville headquarters. Your role encompasses overseeing loan processing, underwriting, and ensuring adherence to regulatory guidelines. You will be integral in steering the s ...


  • RP Home Group of Keller Williams First Coast Realty Jacksonville, United States

    RP Home Group at Keller Williams First Coast Realty is seeking a highly skilled and dynamic Head of Operations to lead and manage our real estate team's daily operations. The ideal candidate will have a degree in Bachelor of Science in Business Management obtained within the last ...


  • GAT Airline Ground Support Jacksonville, United States

    GAT is seeking a highly motivated individual, a self-starter and team player, with a strong drive for results and continual improvement to join its team of aviation professionals . In joining our team, you will enjoy a competitive salary, great benefits, and a creative and energe ...

  • JM Hunter Group

    Operations Manager

    3 weeks ago


    JM Hunter Group Jacksonville, United States

    Job Description · Job DescriptionThe Operations Manager holds the key role of overseeing the efficient day-to-day management, administration, and reporting of all business activities. This includes but is not limited to planning, budgeting, scheduling, delivery, inventory managem ...

  • Arcadia Cold Storage

    Operations Manager

    3 weeks ago


    Arcadia Cold Storage Jacksonville, United States

    Job Description · Job DescriptionCOMPANY OVERVIEW · At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while he ...

  • Lineage Logistics

    Manager, Operations

    1 week ago


    Lineage Logistics Jacksonville, United States

    Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness. Continuously improve operational procedures such as verifying incoming and outgoing shipments, handling and disposi Operations, Manager, Operatio ...

  • Motion & Control Enterprises

    Operations Manager

    3 weeks ago


    Motion & Control Enterprises Jacksonville, United States

    Job Description · Job DescriptionPOSITION SUMMARY · The Operations Manager is responsible for overseeing the daily operations of the organization's inside sales, warehouse & service activities, ensuring they are efficient, safe, and meet standards. · ESSENTIAL DUTIES · Ensuring a ...

  • Hays Recruitment

    Operations Manager

    1 week ago


    Hays Recruitment Jacksonville, United States

    Hays Investor · Work for Hays · About Us · Find Us · US EN · For Job Seekers · For Organizations · Australia · Austria · Belgium · Brazil · Canada · Chile · China · Colombia · Czech Republic · Denmark · France · Germany · Hong Kong SAR · Hungary · Italy · Ja ...

  • Lineage Logistics Holding, LLC

    Operations Manager

    1 week ago


    Lineage Logistics Holding, LLC Jacksonville, United States

    Manage the warehouse's operational activities including budgeting, labor scheduling, space and equipment, safety and security, housekeeping, and sanitation. Ensure people, process and technology enable meeting all customer service standards. · KEY DUTIES AND RESPONSIBILITIES · ...

  • APS East Coast Inc

    Operations Manager

    3 weeks ago


    APS East Coast Inc Jacksonville, United States

    Job Description · Job DescriptionAMPORTS has been a leader in the global automotive service industry for over 60 years. With multiple locations in the United States and Mexico, AMPORTS is one of the largest auto processors in North America. We believe in a perpetual commitment to ...

  • JACKSONVILLE ARTS AND MUSIC

    Operations Manager

    2 weeks ago


    JACKSONVILLE ARTS AND MUSIC Jacksonville, United States

    Job Description · Job DescriptionSalary: · Who we are · JAMS is a Creative Youth Development Program with a vision to create positive change in our community by developing tomorrow's problem solvers, creative thinkers, and innovative leaders. Our goal is to establish trust, cu ...

  • Amports

    Operations Manager

    6 days ago


    Amports Jacksonville, United States

    AMPORTS has been a leader in the global automotive service industry for over 60 years. With multiple locations in the United States and Mexico, AMPORTS is one of the largest auto processors in North America. We believe in a perpetual commitment to quality, safety, operational exc ...

  • Dream Finders Homes

    Operations Manager

    1 day ago


    Dream Finders Homes Jacksonville, United States Full time

    SUMMARY OF POSITION: · The primary role of Division Operations manager is oversight and direction of the residential construction activities, materials management, and contract administration. Designs, implements, and supports programs that will result in the lowest possible prod ...

  • PGA TOUR Superstore

    Operations Manager

    1 week ago


    PGA TOUR Superstore Jacksonville, United States

    Overview · At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from d ...

  • Mental Health Resource Center Inc

    Operations Manager

    2 days ago


    Mental Health Resource Center Inc Jacksonville, United States

    Benefits:Dental insurance · Health insurance · Paid time off · Vision insurance · Benefits/PerksMedical, Dental, and Vision Insurance · Life Insurance · Disability Insurance · 403b · PTO · Paid Holidays · Flexible Spending Account · Employee Assistance Program · Company O ...


  • ICX Group Jacksonville, United States

    The duties below encompass the overall growth path. Job responsibility will increase as accountability for duties increases. · supporting and coordinating overall front office activities · assist in updating social media accounts such as Facebook with relevant content. · greetin ...

  • Dream Finders Homes

    Operations Manager

    3 hours ago


    Dream Finders Homes Jacksonville, United States Full time

    SUMMARY OF POSITION: · Office and Permitting Manager · Essential Job Duties · Office ManagementGeneral administrative, reporting and data entry including backlog, home cost ledgers, sales records, plan copy file maintenance, bid organization, etc. · General ongoing process improv ...


  • WSB Jacksonville, United States

    Forge ahead with WSB. WSB was founded on the understanding that culture drives results and we've dedicated ourselves to the value of strong relationships, collaboration and forward-thinking ideas. We've inspired each other to discover thoughtful and creative solutions that look b ...


  • Wabtec Jacksonville, United States Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmat ...