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    Operations Manager - Jacksonville, United States - Mental Health Resource Center

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    Description

    Join Our Team as an Operations Manager at Mental Health Resource Center!



    Benefits:
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Company Overview
    Mental Health Resource Center is a non-profit organization in Florida dedicated to providing a wide array of mental health and behavioral health care services to the community. From emergency services to outpatient care, we are committed to enhancing the well-being of our patients.

    Job Summary:
    As the Operations Manager, you will work closely with the Clinical Director to oversee support services at the Comprehensive Services Centers. Your role will involve ensuring staff are proficient in delivering high-quality services, maximizing access to care, and providing supervision for Community Resource Specialists and Front Office Managers.

    Responsibilities:
    • Assess and enroll individuals in appropriate care levels
    • Ensure availability of staff for urgent care needs
    • Oversee efficient operation of front offices
    • Facilitate access to treatment and support services
    • Educate Community Resource Specialists on available resources
    • Coordinate communication between different departments
    • Schedule appointments and follow-up care
    • Manage financial attestations and billing
    • Conduct staff meetings and supervision
    • Manage recruitment, hiring, and employee development
    • Ensure compliance with training and development plans
    • Participate in operational meetings to align procedures with best practices
    Qualifications:
    • Master's or Bachelor's degree in counseling, social work, psychology, or related field
    • Minimum of 3 years working with individuals with mental illness
    • 2 years of supervisory experience
    • Proficiency in Microsoft Office and RBHS/MHRC Electronic Health Records
    Position Details:
    This is a full-time position with daytime hours Monday through Friday and occasional evening shifts.

    Renaissance Behavioral Health Systems and Mental Health Resource Center are proud to be Equal Opportunity Employers.


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