- Develop team including interviewing, hiring, training, coaching, measuring performance, providing feedback, and leading meetings.
- Ensure that Loan QA meets or exceeds department goals, quality, and service standards.
- Guide accurate and timely completion of Quality Assurance team responsibilities.
- Collaborate across business units on process updates and communications resulting from changing regulatory and/or credit requirements.
- Develop and improve procedures, tools, checklists and working instructions for team responsibilities.
- Ensure proper loan quality controls in place to mitigate risks and periodic control assessment for new loan and loan servicing related activities.
- Ensure loans are documented properly, demonstrate collateral perfection, and critical loan data is accurate in the bank's core loan system according to policies, procedures and system capabilities.
- Manage and ensure accurate exception tracking process in accordance with loan agreements, covenants, approved requests, credit policy, and bank procedures, exception resolution, and reporting.
- Determine loan sampling methodology to perform credit and regulatory reviews and report results.
- Coordinate activities to ensure HMDA and CRA data integrity, and Fair Lending, Truth in Lending, TRID, flood, and other federal and state regulatory compliance.
- Serve as a subject matter expert and key representative for the Loan QA team.
- Participate in work collaborations as needed.
- Good understanding of financial institution products and services
- Strong interpersonal skills to build relationships across business units, operations and credit departments
- Excellent leadership, process management, conflict management, communication, analytical, and decision-making skills
- Ability to work in fast-paced environment, handle multiple tasks and prioritize work
- Excellent time management and organizational skills
- Ability to initiate tasks and projects with little or no supervision.
- Willingness to accept additional responsibilities
- Proficient software navigation skills including Microsoft Word and Excel
- Ability to adapt to changing technology and processes
- High school diploma or GED
- One or more years of experience in a supervisory position
- One or more years of experience in banking, lending, or operations
- Bachelor's degree in business, law, or finance
- Three or more years of progressive experience in banking, lending, or operations
- Previous supervisory experience with proven team building, mentoring, training and coaching skills
- Experience with Jack Henry Silverlake software
- Higher level Microsoft Excel skills and/or data analysis
- Extensive experience with loan documentation, lien perfection, collateral perfection, credit monitoring, document tracking and management, lending related regulatory requirements, and management reporting
- Knowledge and experience with document and/or item exception tracking and document imaging systems
-
Quality Assurance Manager
2 weeks ago
ETS-Lindgren Durant, United StatesHelp us build a smarter, more connected future ETS-Lindgren ) is the leading solutions company providing components and systems that measure, shield and control electromagnetic and acoustic energy, allowing our customers to meet compliance requirements, and develop and produce th ...
-
Quality Assurance Manager
3 weeks ago
ETS-Lindgren Durant, United StatesHelp us build a smarter, more connected future ETS-Lindgren ) is the leading solutions company providing components and systems that measure, shield and control electromagnetic and acoustic energy, allowing our customers to meet compliance requirements, and develop and produce th ...
-
Loan Quality Assurance Manager
3 weeks ago
First United Bank Durant, United StatesJoin Our Team · We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been vote ...
-
Durant Public Schools Durant, United States**Qualifications**: · High School diploma or equivalent · Demonstrates competence and aptitude for assigned responsibilities · Above average proficiency in typing and computer operations · Excellent communication skills · **Job Goals**: · It is the responsibility of the principal ...
-
Postal worker in the Employment Agency
3 days ago
Redwood Ventures Durant, OK, United States FreelanceYour work environment · The job market is constantly changing, and it is our responsibility to keep up with it. We recognize trends, take initiative with colleagues, companies, and politics, and most importantly, help and support people in their careers. Become part of the larges ...
-
Quality Engineer
1 day ago
Manpower Engineering Durant, United States Full time**CANDIDATE MUST BE LOCAL TO MINNESOTA** · Manpower Engineering is seeking a motivated individual to be a part of our client's Technical Service Team as a Quality Engineer. · This position will focus on projects relating to quality and communication with customers and other stake ...
-
Production Manager
2 weeks ago
Eagle Tech Consultants Durant, United StatesPosition Overview: We are looking for a talented and experienced Production Manager with expertise in steel or tubing manufacturing processes. The ideal candidate will have a strong background in managing production lines, optimizing workflow, ensuring product quality, and implem ...
-
Assistant Financial Center Manager
3 weeks ago
Simmons Bank Durant, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · As an Assistant Financial Center Manager (AFCM), you will be responsible for leading a team to meet the financial needs of ...
-
Director of Operations
3 weeks ago
Vyve Broadband Durant, United StatesVyve is a leading broadband Internet providers serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial ...
-
Production Manager
3 weeks ago
Eagle Tech Consultants Durant, United StatesPosition Overview: We are looking for a talented and experienced Production Manager with expertise in steel or tubing manufacturing processes. The ideal candidate will have a strong background in managing production lines, optimizing workflow, ensuring product quality, and implem ...
-
Staff Pharmacist
6 days ago
Wal-Mart Durant, United StatesPosition Summary... · What you'll do... · Behind the counter? Yes. Behind the scenes? Hardly. · A Staff Pharmacist at Walmart is at the forefront of patient communications, listening and developing relationships with those that seek our quality, heartfelt care. · If you love talk ...
-
Quality Engineer
16 hours ago
Manpower Engineering Durant, United StatesManpower Engineering is s eeking a motivated individual to be a part of our client's Technical Service Team as a Quality Engineer. This position will focus on projects relating to quality and communication with customers and other stakeholders. Internally, the position will inclu ...
-
Traveling Superintendent
1 week ago
Ross Group Inc Durant, United StatesSUPERINTENDENT - Project Location: Ada, OK · This position is responsible for delivering a functionally and financially viable project ahead of schedule with zero injuries. Your primary focus is to achieve the goals of safety, schedule, quality, cost, and customer satisfaction, ...
-
Traveling Superintendent
1 week ago
Ross Group Inc Durant, United StatesSUPERINTENDENT - Project Location: Ada, OK · This position is responsible for delivering a functionally and financially viable project ahead of schedule with zero injuries. Your primary focus is to achieve the goals of safety, schedule, quality, cost, and customer satisfaction, ...
-
Manufacturing Engineer
1 week ago
Bobrick Durant, United StatesSUMMARY: Develop, improve, and support manufacturing tools, machinery, and processes to achieve greater quality, productivity, and cost savings. Serve as manufacturing engineering department's representative to Partition department and be an active participant in project teams. D ...
-
Manufacturing Engineer
1 week ago
Bobrick Durant, United StatesSUMMARY: · Develop, improve, and support manufacturing tools, machinery, and processes to achieve greater quality, productivity, and cost savings. Serve as manufacturing engineering department's representative to Partition department and be an active participant in project team ...
-
Director of Operations
1 week ago
Vyve Broadband Durant, United StatesJob Description · Job DescriptionVyve is a leading broadband Internet providers serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television ...
-
Staff Pharmacist
6 days ago
Walmart Durant, United StatesPosition Summary... · What you'll do... · Behind the counter? Yes. Behind the scenes? Hardly. · A Staff Pharmacist at Walmart is at the forefront of patient communications, listening and developing relationships with those that seek our quality, heartfelt care. · If you love talk ...
-
Technical Operations Supervisor
2 weeks ago
Vyve Broadband Durant, United StatesJob Description · Job DescriptionThis position is based in either Lawton/Cache, or Durant, OK · Vyve Broadband is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offer ...
-
Training Specialist
6 days ago
WebstaurantStore Durant, United States Full timeJob Description · Job Description · WebstaurantStore is growing As a leading distributor of food service equipment and supplies. We sell everything from plastic cups to fine China, to commercial dishwashers. Whatever a customer needs, we've got it and we'll get it to them fast. ...
Loan Quality Assurance Manager - Durant, United States - First United Bank & Trust
Description
Job Description
SUMMARY
This position is responsible for managing the Loan Quality Assurance team's daily functions to mitigate risk related to consumer and commercial lending functions. This includes developing and managing the team, developing and maintaining QA processes, quality assurance of loan files including loan system data, collateral documentation and perfection, credit documentation and policy compliance, developing, monitoring, and reporting of controls, and documentation exceptions management.
PRIMARY RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
ADDITIONAL DUTIES AND RESPONSIBILITIES
Provide excellent service to external customers, community banks, and Loan Operations staff. Maintain customer centric focus while managing various tasks with a high level of accuracy and quick turnaround. Maintain an essential understanding of loan origination and credit approval process. Continually update skills and knowledge of regulatory requirements, Bank policies and procedures, systems, and industry standards. Recommend possible process improvements to manager when identified. Complete required compliance exams annually. Adhere to all bank policies and procedures. Perform other duties as assigned by manager.
EMPLOYEE SPECIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical/Functional Competencies
EDUCATION AND WORK EXPERIENCE
Preferred
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.
#LI-BR1
All Locations:
Durant-Corporate