Business Systems Analyst - Canton, United States - Reiser

Reiser Canton, United States

1 week ago

Description

Job Description

Job DescriptionAbout the Company

With more than 60 years of success in the food equipment industry, Reiser is recognized worldwide for its high-quality equipment, innovative engineering, and outstanding service and support. Total commitment to our customers is at the core of who we are, making Reiser the one supplier that food manufacturers can trust for better, smarter food processing and food packaging solutions and equipment.
We take great pride in providing the resources our customers need to ensure their success. Our team of talented and passionate professionals works hard, embraces challenges and is wholeheartedly dedicated to the success of our customers. This customer centric focus has led to extraordinary growth, and we are now seeking a Business Systems Analyst with experience in CRM and/or ERP technology to help improve, enhance and build systems that will improve our sales and back office operations. If you are a confident Business Systems Analyst with experience in ERP or CRM applications, we want to hear from you Our ideal candidate is smart, energetic, hardworking and likes to have FUN

Business Systems Analyst Job Description

In this position, you will report to the VP of IT and work closely with business stakeholders to ensure our application and information systems are aligned with current and future business requirements. As an analyst, you will identify and document business requirements, describe and diagram business processes, and then assist in the formulation, scoping and development of overall technical/business solution. The position requires significant analytical thinking and at times involves being able to take a broader perspective to question and challenge existing ways of doing things in order to develop the best overall solution. The business system analyst will be expected to obtain a deep business process knowledge of Reiser's business-sales, service, operations, and finance. The candidate must have the ability to interact effectively with all business end users, grasp both technical and business needs quickly and possess outstanding verbal, writing, presentation, and flow-charting skills.

You will partner closely with other members of the team including the CRM Administrator and Application Support Engineer.

Qualifications and Experience

BA or BS in Information Systems, Information Technology, or Computer Science
At least five years Business System Analyst experience
Must possess ability to communicate and interact effectively at both technical and business level
Must possess excellent verbal, written, and presentation skills
Must possess outstanding skills in use of flow charting software (Visio, Smart Draw etc.) and presentation software (Power Power etc.)
Experience in manufacturing and distribution environments is highly desirable
Must have experience working with CRM Systems (Microsoft Dynamics CRM, Sales Force etc) and/or experience with ERP systems such as IFS, Oracle, SAP, Microsoft Dynamics.
Experience with data analysis and BI/Reporting Platforms such as PowerBI, Tableau, Excel Power Pivot a plus

Technical Skills/Experience

Must have passion for business systems analysis
Must possess ability to communicate and interact effectively at both technical and business level
Self-starter with strong work ethic
Strong team player with proven ability to work effectively cross-functionally
Excellent customer service skills
Strong organizational, multi-tasking and project management skills
Ability to learn and comprehend new systems and business processes quickly
Strong attention to detail and accuracy
Strong desire to improve and grow continuously

Personal and Professional Attributes

Teamwork is essential for this role.
Ability to manage multiple projects
Attention to detail
Strong problem-solving/root cause analysis skills
Excellent verbal and written communication skills
Ability to think and work methodically and independently to resolve problems
Ability to effectively prioritize and execute tasks in a fast-paced environment
Must possess ability to communicate and interact effectively at both technical and business level

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