Full Time Community Outreach Specialist - Anchorage, AK, United States - American Red Cross

Description

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world.

When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day.

If you share our passion for helping people, join us in this excellent career opportunity.

_*We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.

Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers.

From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine

_*The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Specialist in Anchorage, Alaska to support the Service to Armed Forces and International Services Division mission.

This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment.

In this role worldwide deployment is a condition of employment.

Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world.

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*The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community.
Serves as part of the Hero Care Center Contingency Team.

Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses.

Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities.

Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management.

*Relationship Management and Community Outreach*: Serves as the face of the Red Cross at assigned location.

• Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions.
• Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction.
• This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location.
• Supervises volunteer staff in their daily work responsibilities.
• Assigns and supervises volunteers during surge situations for the Hero Care Center.

*Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community.
*Hero Care Network Contingency Team: *Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center.

• Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed.
• Required to provide casework services for the Hero Care center remotely to ensure continued competency.
• Required to support the Hero Care Centers on short notice during surge or disaster situations

Deployment Readiness:

• Mobile staff are required to deploy and maintain readiness at all times. Deployment Familiarization Training on military culture and protocols, command relationships, do's & don'ts while deployed and scenario-based situations.
• Advanced leadership training and advanced casework training must be completed.
• Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed.
• Additional training with site specific scenarios with the current staff members at their deployment location is required.
• Additional deployment medical requirements must be met.
• Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival.

*Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability.

• Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness.
• Generate data reports on a scheduled and/ or periodic basis for management or local command.

• Education:

• Bachelor's degree in business or public administration, human resources management, community organization, social or health sciences, or related field; Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.

*FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings)
*SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions.

In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world.

Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements.

Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.

• Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.
• To maintain readiness, staff must:
• Maintain all medical and security requirements
• Engage in annual deployment familiarization program to include trainings and meetings
• When activated to deploy, participate in additional trainings and meetings to prepare for deployment

*OVERSEAS SETTING ONLY

• In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of Red Cross services to clients within their jurisdiction. Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes
• Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities
• Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs

Mobile staff requirements:
SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions.

In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world.

Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements.

Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport.

Must meet and maintain strict medical and physical requirements, including immunizations required by the U.Periodically accompanies the military on deployments.

An interim Secret Security Clearance must be obtained if SSC is not currently held.
When deployed, you may be required to work 12-hour shifts, 7 days a week.

Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances.

*Our comprehensive benefits help you in balancing home and work. Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays

Disability and Insurance:
Short + Long Term

• All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.*_

_*Job Type:
Full-time

Dental insurance

• Employee assistance program
• Flexible spending account
• Health savings account
• Monday to Friday
• Bachelor's (Preferred)

Willingness to travel:
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