Jobs

    call center expert - Alpharetta, United States - Randstad

    Randstad
    Randstad Alpharetta, United States

    2 weeks ago

    Default job background
    Description
    call center expert - temp to hire.

    • alpharetta , georgia
    • posted 8 days ago

    job details
    summary

    • $ $21 per hour
    • temp to perm
    • bachelor degree
    • category office and administrative support occupations
    • referenceAB_4520500
    job details

    GREAT OPPORTUNITY FOR 4 YEAR DEGREE COLLEGE GRADS CALL CENTER CUSTOMER SERVICE REPS NEEDED FORTUNE 100 FINANCE COMPANY CORPORATE LOCATION NEAR THE AVALON IN ALPHARETTA TRAINING BEGINS - May 15th MUST HAVE A MINIMUM OF A 4 YR.

    DEGREE - $21.00 AND CALL CENTER EXPERIENCE Will be assisting customers with bringing accounts current and any other account related questions.

    Shifts will fall between the hours of 8am - 8pm, M-F (with some rotating Saturdays from 8am - 12pm which will be considered OT
    Client will consider hiring "TOP PERFORMERS" after 7-8 months THIS COMPANY ALSO ALLOWS ROOM FOR GROWTH ONCE PERM YOU WILL RECEIVE:


    • Full benefit package
    • Auto discounts
    • Pay increase
    • Hybrid schedule
    • Full gym access on site
    • Tuition reimbursement
    • Holiday pay
    Also, there is room for growth within the company as well MUST PASS CLIENTS BACKGROUND SCREENING PROCESS

    salary:
    $19.5 - $21 per hour

    shift:
    First

    work hours: 8 AM - 8 PM

    education:
    Bachelors

    Responsibilities

    Job Duties:

    • Assist customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available
    • Process payments and payoffs
    • Perform miscellaneous task as assigned
    • Adheres to appropriate Compliance policies and procedures
    • Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
    Skills

    • Customer support
    • Customer Relations
    • Typing Skills
    • Telephone Etiquette
    • Customer Service
    • Active Listening
    • Follow-up
    • Call Center Support
    • Empathy
    Qualifications

    • Years of experience: 2 years
    • Experience level:
    Experienced

    Randstad is a world leader in matching great people with great companies.

    Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

    Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer:

    Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

    If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.

    get in touch
    we are here to help you with your questions.
    KD

    kenneth davis

    tel:
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    call center expert - temp to hire. · + alpharetta , georgia · + posted 7 days ago · **job details** · summary · + $ $21 per hour · + temp to perm · + bachelor degree · + category office and administrative support occupations · + referenceAB_4520500 · job details · GREAT OPPORTUNI ...

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