Assistant Manager of Quality - Toledo, United States - CSL Plasma

Description

**Job Description**

Ensure center is inspection ready at all times by managing adherence to Standard Operating Procedures (SOPs), compliance policies and the quality system, utilizing sound Quality principles, self-inspection learnings, non-conformity discovery and appropriate remediation. Prepare regular reports to center, area and corporate quality management as to the state of quality and systems at the center.

Manage site Quality Control program including but not limited to calibrations management, monitoring of compliance to defined processes e.g. sampling, competency checks, Key Performance Indicators (KPIs), trending and analysis of KPIs, root cause and failure mode impact assessment and change management.

Lead and develop direct reports ensuring they are competently skilled to perform their QA roles. Lead by example; consistently motivate staff through education to high levels of competency that drive success in a dynamic and regulated environment. Upon proper review with center and quality management, recruit, hire, conduct performance reviews and enact corrective actions, up to and including termination.

Participate with management to develop programs and methods to streamline center processes resulting in improved customer/donor service, product yields and financial results while maintaining compliance and quality.

Receive and provide feedback to staff on observations leading to improved adherence to GMP standards. Report concerns or deficiencies to area personnel and/or area management immediately. Make recommendations for remedial actions to resolve audit observations and other non-compliance issues of deficiencies.

Lead and function as the key quality representative for site supplier, customer and regulatory audits. Lead center review of findings, coordination of remediation (CAPA), if needed and successful closure of timely audits. Utilize quality tools and applications to facilitate understanding of issues and documentation.

Maintain clean efficient work environment and ensure sufficient operating supplies and availability of forms, as needed. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine audits of internal procedures and documentation, as necessary. Promote safety in all actions.

Adhere to all HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure HR compliance and ensure center management is doing the same.

Comply with all federal, state and local regulatory and company policies and procedures.

Responsible for notification to the ADOQ for any event that negatively affects the safety, quality, identity, purity or potency of the product that results in pausing or disruption of business. If necessary, notification must be elevated to any of the following, Regional Director, Associate Director of QA, Divisional Director or Director of Quality Systems and Assurance.

Maintain confidentiality of all personnel, donor and center information. Understand policies and procedures associated with hyper immune programs at the center if applicable.

Lead investigations and deviations to determine root cause, correction/preventative actions and effectiveness checks. Monitor CAPAs and effectiveness checks to ensure issues are resolved.

Perform other job-related duties as assigned.

**Education**

Bachelors Degree preferred

Equivalent combination of education and professional work experience required

**Experience**

Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others, OR

1 year Quality experience (CSA/CSAb) required OR

Completion of CSL Plasma Leadership Development program

Additional Comments

Maintain company Technical Training certification

Knowledge of ever-changing and complex government and industry regulations, and ability to monitor compliance with these regulations

Monitor and manage entire financial responsibility of the center

Proficient in English

**Working Conditions**

(physical & mental requirements)

Ability to make decisions which have significant impact on the departments creditability, operations and services

Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations

Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens

Overnight travel required up to 10% of the time

Generally spends 80% of the time standing and walking and 20% of time sitting

Occasionally lift and carry up to 25 lbs.

Exposure to hot and cold temperatures, sudden temperature changes working with freezers and various odors

Exposure to human source products and various chemicals including isopropyl, ethyl alcohol, carbon dioxide, iodine, bleach, germicide solution, etc.

Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

Fast paced environment with frequent interruptions

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

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Job Description

Bachelor degree in scientific discipline/life sciences or related discipline

5+ years' experience related to quality and regulatory/ Plasma industry experience

Demonstrated leadership/supervisory experience

Knowledge of government and industry regulations

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**Our Benefits**

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSLs 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .

**About CSL Plasma**

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ) .

**We want CSL to reflect the world around us**

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion ) at CSL.

**Do work that matters at CSL Plasma**

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CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.