- Provide a smooth and efficient onboarding experience assisting our customers in setting up AppFolio's Online Payments & Screening platforms for their business.
- Serve as a knowledgeable point of contact for clients during the implementation of core software and value added services while conducting regular project meetings to review goals, share milestones, and ensure progress is being made at every stage of the project.
- Develop and hone your business acumen & use customer service expertise to provide our customers with an effortless, joyful, and personalized customer experience helping them realize the value of their investment on day one.
- As part of our team, you'll have the chance to work both independently and cross collaboratively with members of the Onboarding, Underwriting, and Compliance teams to ensure customer success.
- Proactively identify and mitigate project risks to minimize disruptions and ensure project success. Qualifications
- If you have passion for problem solving, a huge commitment to delighting customers, and are hard-working and self-driven, we want to meet you
- Previous customer service industry experience with a strong service orientation.
- Our most successful folks have attention to detail, great organization and multitasking skills, and are able to adapt to change and new challenges.
- Exceptional customer focus, relationship-building skills, and a "do whatever it takes" attitude.
- High degree of flexibility, effective time management, and adaptability to change.
- Great judgment and problem solving skills.
- Friendly, professional written and verbal communication skills.
- Analytical capabilities.
- Ability to work cross-functionally in a dynamic environment. Must have
- BA/BS degree or equivalent work experience required.
- Proficient knowledge of the Microsoft Office suite and the Google Suite.
- Advanced proficiency with technology, experience using SalesForce is a plus. Compensation & BenefitsThe base hourly wage that we reasonably expect to pay for this role is: $21 - $26.50The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate's skills, education, experience, etc.
-
Payment Posting Specialist
4 weeks ago
Prism Health North Texas Dallas, United StatesJob Description · Job DescriptionOur Core ValuesThe culture at Prism Health North Texas is built on our shared Core Values. We make hiring, firing, promotion and performance review decisions based on these values and behaviors, so it is important that you also share these Core Va ...
-
Onboarding Specialist I, Payments
6 days ago
AppFolio Dallas, United States· Hi, We're AppFolio · We're innovators, changemakers, and collaborators. We're more than just a software company - we're pioneers in cloud and AI who deliver magical experiences that make our customers' lives easier. We're revolutionizing how people do business in the real est ...
-
Business Development Specialist- Payments
23 hours ago
JPMorgan Chase Bank, N.A. Plano, United StatesYou are passionate about delivering solutions to clients, and have experience in relationship management within payments. · As a Business Development Specialist within our Merchant Services team, you will be a strategic thinker, passionate about delivering payment solutions to c ...
-
CATALYST CORPORATE FEDERAL Plano, United StatesFull Time, PermanentOpportunity for Electronic Payments Implementation Specialist (Must be local to PLANO, TX) · Catalyst and Your Career · At Catalyst Corporate Federal Credit Union, our mission is to be a premier innovative corporate credit union, providing exceptional member v ...
-
Accounts Payable Specialist
1 week ago
Kelly Professional & Industrial Dallas, United StatesKelly Services is looking for an Accounts Payable Specialist who will be responsible for managing and handling all accounts payable-related processes to ensure the accurate & timely processing of vendor invoices and related payments in an automated AP environment. Assists vendors ...
-
Collections Specialist
2 weeks ago
Charger Logistics Inc Dallas, United States PermanentCharger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. · Charger logi ...
-
Collection Specialist
3 weeks ago
Services By J National LLC Dallas, United States Full timeBenefits:Dental insurance · Health insurance · Vision insurance · Benefits/PerksCareers Advancement Opportunities · Flexible Scheduling · Competitive Compensation · Job Summary · We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to ...
-
Tax Regional Support Lead
2 weeks ago
OneSource Virtual, Inc. Dallas, United States Full time** This is a hybrid position and candidates must reside in the DFW area in order to go into the office during quarter ends. · Position Summary/Objective · The Tax Regional Support Filing Specialist manages all filing activities associated with their assigned jurisdictions. · Esse ...
-
Garnishment Specialist II
1 week ago
OneSource Virtual, Inc. Dallas, United States Full timePosition summary/objective: · The Garnishment Specialist II will locate and communicate via the telephone and written notices, in order to obtain repayment in full or to establish acceptable payment arrangements. This position requires the ability to work within established servi ...
-
Full-Time Accounts Payable
1 week ago
KeyStaff Inc. Dallas, United States Full timeKeyStaff is excited to announce that we are actively recruiting for a Full-Time Accounts Payable in Dallas, TX 75248. · Pay: · $22.00 per hour · Perks: · Weekly Pay · Direct deposit option · Referral bonus eligible · Positive working environment · Health insurance options/plan ...
-
Infosys Consulting Dallas, United StatesThe Role – What You'll Do · As a Senior Consultant, you will work on strategic programs dealing with complex, industry-specific requirements, while further deepening knowledge in your respective area of specialization. You will independently deliver high quality solutions and act ...
-
Specialist - Fleet Sales
5 days ago
Sunoco LP Dallas, United StatesSunoco LP is the largest wholesale fuel supplier in the U.S., supplying fuel to over 8,000 locations in North America. · Summary: · The Fleet Sales Specialist will be a key member of our payments and fleet team, responsible for development and execution of our fleet card growth ...
-
Office Specialist 2
4 days ago
State of Oregon Dallas, United StatesJob Description: · We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their fu ...
-
grants analyst.5020500
3 days ago
Dallas County Dallas, United StatesBrief Description · Conducts analysis of contract reimbursements, increments, replacements, renewals, and grant expenditure trends, and assists with budget preparation and reconciliation of county ledger in accounting systems.Detailed DescriptionConducts analysis of contract inc ...
-
Legal Billing Specialist
5 days ago
Frontline Source Group Dallas, United States Direct HireLegal Billing Specialist · Our Texas based law firm in Dallas, Texas is seeking a Legal Billing Specialist to join their team. · Law Firm Profile · Texas based multipractice law firm · Recognized as one of the best places to work consecutively for two years · Several attorneys ...
-
vault clerk
1 day ago
Dallas County Dallas, United StatesBrief Description · Performs a variety of standardized support tasks related to receiving and processing personal property from arrestees including monies, clothing, phones, etc.; reviewing and entering deposits/payments; processing withdrawals and a variety of documents; and re ...
-
Legal Billing Specialist
2 weeks ago
Frontline Source Group Dallas, United StatesLegal Billing Specialist · Our Texas based law firm in Dallas, Texas is seeking a Legal Billing Specialist to join their team. · Law Firm Profile · Texas based multipractice law firm · Recognized as one of the best places to work consecutively for two years · Several attorneys ...
-
Licensed Specialist in School Psychology
4 days ago
Soliant Dallas, United StatesMinimum 1+ years school psychologist experience required. · Soliant is contracted with a school near Dallas, Texas to hire a Licensed Specialist in School Psychology. Additional caseload details will be discussed and established on the interview. Newly certified LSSP candidates a ...
-
Clinical Denial Management Specialist III MSRDP
3 weeks ago
UT Southwestern Dallas, United States Full timeSUMMARY · : This Revenue Cycle Department has a new opportunity available for a talented Clinical Denial Management Specialist III. The ideal applicant will have 3+ years of follow-up experience of complex minor and/or major surgical procedures. Preferably someone who has been a ...
-
Logistics Accounting Specialist
4 days ago
HF Sinclair Dallas, United StatesBasic Function · HF Sinclair is seeking a Logistics Accounting Specialist in Dallas, TX who will assists with the company's logistics accounting and finance operations by supporting the logistics operations team with month-end close activities, vendor management, budgeting and r ...
Onboarding Specialist I, Payments - Dallas, United States - AppFolio, Inc
Description
Description
Hi, We're AppFolioWe're innovators, changemakers, and collaborators. We're more than just a software company – we're pioneers in cloud and AI who deliver magical experiences that make our customers' lives easier. We're revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.The Onboarding Specialist I, Payments & Screening role is a blend of dedicated customer service and focused project management skills. You will work with a driven and collaborative team to provide distinctive service and product expertise to our customers, and support their business needs with the use of our Payments & Screening services.Your impactPlease note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type. Regular full-time employees are eligible for benefits -
Why AppFolio
Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.