- Install, configure, and test all coreapplications and utility software products such as MS Office, Java, Adobe,Flash, anti-virus, backup software, MS Updates, QuickBooks, etc.
- Additional support capabilities are basic Active Directorysupport (password resets and group modifications/permissions), networkprinting, antivirus (Symantec, Webroot, Trend & AVG), network shares,wireless, Exchange (password reset and account creation), Office365,connectivity, hardware performance, etc. Basic IP configuration and smartphones.
- Excellent technical proficiency and a strongoperational knowledge of customer operations.
- Responsible for managing tasks in appropriate service managementsystems (AutoTask), open call reporting and various reporting/updatingrequirements as assigned.
- Maintain all necessary and required technical certifications,based on business needs.
- Perform other customer service related tasks.
- Documentation (Update internal and customer documentrepositories)
- A High School diploma or equivalent. College degree, A+,Network+, MCP, MCSA, CCENT a plus.
- Certification in one or more key vendor product lines (i.e.
- Familiar with IT standard concepts, practices, and procedures.
- Experience working with a help desk ticket system such asContinuum, Remedy, Track-IT, etc. as well as RMM tools such as Continuum,Kaseya, KACE, N-Able, etc.
- Experience troubleshooting and supporting computer systems andworking with technical and non-technical end users.
- Excels in fast-paced environments and is able to effectivelymultitask.
- Attention to details and accuracy a must.
- Strong written and verbal communication skills.
- Quality is a MUST as is the ability to organize and prioritizeusing a help desk ticketing system.
- Works well independently and as part of a team and possessesstrong interpersonal skills
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Customer Service Engineer
1 week ago
KLA Phoenix, United StatesBase Pay Range: $ $52.41 Per Hour · Primary Location: USA-AZ-Phoenix-KLA · KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the ben ...
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Vivid HR & Staffing Scottsdale, United StatesProject travel takes about 1-2 weeks (3 weeks would be an exception). Travel makes up approx. 50% of your time. · You will: · Be commissioning (dry and wet) the company systems in the field, testing PLC programming (SCADA), and inspecting if needed. · Be starting up our biologic ...
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Field Services Engineer
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Insight Global Scottsdale, United StatesRequired Skills and Experience * · Bachelors degree in Engineering/construction fundamentals or a related field preferred · Knowledge of apple products; i.e. Pages, Numbers, etc. · Experience reading civil utility maps, schematics and diagrams · Dependable and reliable · Must be ...
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Zimmer Biomet Phoenix, United StatesAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. · As a Zimmer Biomet team m ...
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LTIMindtree Scottsdale, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
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Elsner HR Scottsdale, United StatesProject travel takes about 1-2 weeks (3 weeks would be an exception). Travel makes up approx. 50% of your time.You will: Be commissioning (dry and wet) the company systems in the field, testing PLC programming (SCADA), and inspecting if needed. Be starting up our biological Emiss ...
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LTIMindtree Scottsdale, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
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Field Service Engineer
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Elsner HR Scottsdale, United StatesProject travel takes about 1-2 weeks (3 weeks would be an exception). Travel makes up approx. 50% of your time. · You will: · Be commissioning (dry and wet) the company systems in the field, testing PLC programming (SCADA), and inspecting if needed. · Be starting up our biolog ...
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Field Service Engineer
3 weeks ago
Vivid HR & Staffing Scottsdale, United StatesProject travel takes about 1-2 weeks (3 weeks would be an exception). Travel makes up approx. 50% of your time. · You will: · Be commissioning (dry and wet) the company systems in the field, testing PLC programming (SCADA), and inspecting if needed. · Be starting up our biolo ...
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Field Service Engineer
2 weeks ago
Vivid HR & Staffing Scottsdale, United StatesProject travel takes about 1-2 weeks (3 weeks would be an exception). Travel makes up approx. 50% of your time. · If the following job requirements and experience match your skills, please ensure you apply promptly. · You will: · Be commissioning (dry and wet) the company sys ...
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LTIMindtree Scottsdale, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
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Insight Global Scottsdale, United StatesOur client is a prominent player in the commercial construction industry, specializing in delivering high-quality projects in the Scottsdale, Arizona area. With a commitment to excellence, innovation, and client satisfaction, our clients are seeking an experienced Field Service T ...
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Insight Global Scottsdale, United StatesOur client is a prominent player in the commercial construction industry, specializing in delivering high-quality projects in the Scottsdale, Arizona area. With a commitment to excellence, innovation, and client satisfaction, our clients are seeking an experienced Field Service T ...
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Field Service Engineer
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AppleOne Scottsdale, United StatesJob Description · Job DescriptionImmediate need for a Field Service Engineers. · Job Duties · A Field Service Technician typically: · Locates Reinforcement in concrete using non-destructive testing through ground penetrating radar. · Writing technician reports to explain to the ...
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IT Field Service Engineer
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AccountabilIT LLC Scottsdale, United StatesJobDescription · AccountabilIT is a fast growing company with a lot of opportunity We offer great salary and benefits, along with the strength and longevity in the IT industry. Come join us · We're currently seeking an educated and dedicated customer-focusedprofessional who is ...
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Apprentice Field Service Engineer
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SMI IMAGING LLC Scottsdale, United States· Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure ...
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Apprentice Field Service Engineer
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SMI IMAGING LLC Scottsdale, United States· Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure ...
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Apprentice Field Service Engineer
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SimonMed Imaging Scottsdale, United StatesJob Description · Job DescriptionJoin the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving h ...
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NOC Service Desk Engineer
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LTIMindtree Scottsdale, United StatesAbout Us: · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
IT Field Service Engineer - Scottsdale, United States - AccountabilIT LLC
Description
JobDescriptionAccountabilIT is a fast growing company with a lot of opportunity We offer great salary and benefits, along with the strength and longevity in the IT industry.
Come join usWe're currently seeking an educated and dedicated customer-focusedprofessional who is motivated, skilled and experienced with desktop and someserver/networking support.
This is a unique opportunity to work in a team environment at our largest Customer facility.DailyPrimary Responsibilities:
Requirements:
Work Experience:
Minimum of three (3) years related field industry experience, demonstratinghigh customer service standards and technical proficiency
Standards:
Ability toeffectively communicate with personnel in various professional capacities.
Ability to maintain regular and predictable attendance as defined by ETSattendance policy as well as the demands of the customer.
Ability to meetperformance standards as defined by departmental policy. Must maintain gooddriving record and have reliable transportation. Ability to work well underpressure. Maintain a clean, neat professional appearance.Personality Traits:
Must demonstrate skills in coordination, prioritization, communication andproven initiative regarding work habits and manner.
Must be able to effectivelyjuggle multiple tickets, adapt to multiple personalities, quickly assesssituations to arrange priorities and possesses strong troubleshooting,organization and phone skills.
IT Field Service Engineer professionals in Scottsdale
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Marcus Oss
Personable, Motivated, Hard working, Loyal
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Alexandra Whitcher
Marketing Student