Jobs
>
Largo

    Contact Center Agent - Largo, United States - Tampa Bay FCU

    Tampa Bay FCU
    Tampa Bay FCU Largo, United States

    3 weeks ago

    Default job background
    Full time
    Description

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunction with the Credit Unions values and goals. Perform a variety of Call Center customer support tasks that contributes to an efficient operation and growth of TBFCU business goals. A Contact Center Agent provides quality customer service & support to members and assures confidentiality and privacy of member data.

    Contact Center Agent Job Responsibilities:

    • Handles a high volume of inbound and outbound calls
    • Assist members with a variety of transactions by telephone, fax, email and text that include, but are not limited to processing loan payments, transfers, access to online banking, research and account maintenance
    • Refers product and service information to members in helpful, professional manner in an effort to deepen member relationships and achieving their financial goals
    • Have in-depth knowledge and understanding of products and services provided by the Credit Union and affiliates to ensure accurate information is being provided to members
    • Ensure member and customer satisfaction by being patient and offering a pleasant interaction at all times, while trying to meet or exceed expectations
    • Maintains awareness of calls waiting
    • Exercise some independent judgment

    Contact Center Agent Experience:

    • Six months to two years of similar or related experience in customer service, including time spent in preparatory positions
    • Call center experience preferred
    • Customer service experience preferred
    • Bilingual preferred(English/Spanish)

    Contact Center Agent Education:

    • High School education or GED required
    • Some college preferred

    Great Benefits Package

    PIbc69458e

  • PolicyScout TPA

    Call Center Agent

    1 day ago

    PolicyScout TPA Tampa, United States

    **POLICYSCOUT IS NOW HIRING FOR OUR NEW TAMPA LOCATION** · - Do you thrive in fast-paced environments? · - Tired of being paid the same for wage for hard work? · - We're seeking call center PRO'S · - Customer Service and or Sales backround required · - **PRIMARY PURPOSE**:_ Well ...

  • Randstad North America, Inc.

    Call center Agent

    1 week ago

    Randstad North America, Inc. Tampa, United States

    Are you looking for the next steps in your career? Take that first one by applying to be a Call Center Agent. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is Call Center, Agent, Technolog ...

  • Fa Solutions Llc

    Call Center Agent

    1 week ago

    Fa Solutions Llc Saint Petersburg, United States

    Job Description · Job DescriptionGeneral Description:The FA Solutions Call Center Agent represents the client school to students and works to increase inquiries, convert applications and retain current students. This position is a high touch, Inbound/Outbound phone solution with ...

  • Randstad US

    call center agent

    1 week ago

    Randstad US tampa, United States

    call center agent. · + tampa , florida · + posted 2 days ago · **job details** · summary · + $ $18 per hour · + temp to perm · + high school · + category office and administrative support occupations · + referenceAB_4536508 · job details · Are you looking for the next steps in yo ...

  • Tampa Bay FCU

    Contact Center Agent

    3 weeks ago

    Tampa Bay FCU Tampa, United States Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunct ...

  • Tampa Bay FCU

    Contact Center Agent

    3 weeks ago

    Tampa Bay FCU Tampa, United States Full time

    Job Description As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environ ...

  • TAMPA BAY FEDERAL CREDIT UNION.

    Contact Center Agent

    3 weeks ago

    TAMPA BAY FEDERAL CREDIT UNION. Tampa, FL, United States Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunct ...

  • Randstad North America, Inc.

    Call Center Agent

    4 days ago

    Randstad North America, Inc. Tampa, United States

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you Start Date: June Pay:$1 Call Center, Agent, Technology ...

  • Randstad

    Call center agent

    3 weeks ago

    Randstad Tampa, United States

    A large client supporting legal services is seeking inbound call center agents to support a temporary project in Tampa for a first shift schedule. Must have experience handling inbound calls in a call center or similar environment handling high volume inbound calls. · Work Sched ...

  • Randstad USA

    Call center Agent

    1 week ago

    Randstad USA Tampa, United States TEMPORARY, Full time

    Are you looking for the next steps in your career? Take that first one by applying to be a Call Center Agent. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you A major Call ...

  • SmartFinancial

    Contact Center Agent

    1 week ago

    SmartFinancial Tampa, United States

    Job Description · Job DescriptionWe are looking for call center agents who thrive in a results-driven sales environment while receiving recognition and comprehensive base and commission pay. You will be surrounded by a team comprised of individuals who have built their careers by ...

  • Payless Car Rental

    Call Center Agent

    2 weeks ago

    Payless Car Rental Saint Petersburg, United States

    Associates will be responsible for fielding inbound calls, engaging customers by providing a consistent high quality service experience, delivering accurate information, answering a wide variety of inquires, coaching customers through web based interface, entering provided detail ...

  • Randstad USA

    Call Center Agent

    8 hours ago

    Randstad USA Tampa, United States TEMPORARY, Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound ...

  • Patient Prism LLC

    Call Center Agent

    1 week ago

    Patient Prism LLC Tampa, United States

    Job Description · Job DescriptionJob descriptionDo you like customer service but don't necessarily like having to talk to customers all day? Do you prefer to come to work, sit down, and do your job without being interrupted or have lengthy meetings with co-workers? Do you conside ...

  • University of Maryland Medical System

    Environmental Services Aide, Day

    6 days ago

    University of Maryland Medical System Largo, United States

    **Company Description** · At UM Capital Region Health, we're about to changeUP everything with the opening of our new hospital in Spring 2021 · Located in Largo in the heart of Prince George's County, our new state-of-the-art regional medical center (UM Capital Region Medical Cen ...

  • PGT Innovations

    Call Center Agent NSW

    1 day ago

    PGT Innovations Riverview, United States

    Summary: · Call Center Agents primary responsibility is to set and confirm appointments by answering inbound calls and making outbound calls. Most of the shift will involve heavy phone work and entering lead information into Lead Perfection. Our system will automatically dial th ...

  • HealthTrust Supply Chain

    Nutrition Customer Contact Agent

    2 hours ago

    HealthTrust Supply Chain Largo, United States

    **Introduction**: · Do you want to join an organization that invests in you as a(an) Nutrition Customer Contact Agent? At HealthTrust Supply Chain, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course o ...

  • SilverTech

    A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints

    2 weeks ago

    SilverTech Jasmine Estates, United States

    *✓* Starting from 2,436.00 € *✓* uncapped commission *✓* company pension plan *✓* transportation allowance *✓* unlimited drinks *✓* internal academy · *✓ What you can look forward to:* · * *competitive salary:* average of 3,269.00 € (starting from 2,436.00 € + uncapped commission ...

  • Leading Edge Connections

    Bilingual Call Center Agent

    2 weeks ago

    Leading Edge Connections Tampa, United States

    Bilingual Call Center Customer Care Representative - This is a 100% Remote Position · Leading Edge Connections, LLC. is a full-service virtual Contact Center outsourcing company built FOR The People All our teams are 100% Native Virtual (work at home) and always will be No more ...

  • Leading Edge Connections

    Bilingual Call Center Agent

    1 week ago

    Leading Edge Connections Tampa, United States

    Bilingual Call Center Customer Care Representative - This is a 100% Remote Position · Leading Edge Connections, LLC. is a full-service virtual Contact Center outsourcing company built FOR The People All our teams are 100% Native Virtual (work at home) and always will be No more ...