Jobs
>
Tampa

    Contact Center Agent - Tampa, United States - Tampa Bay FCU

    Tampa Bay FCU
    Tampa Bay FCU Tampa, United States

    4 weeks ago

    Default job background
    Full time
    Description


    Job Description As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence.

    Support a sales and service environment in conjunction with the Credit Unions values and goals.

    Perform a variety of Call Center customer support tasks that contributes to an efficient operation and growth of TBFCU business goals.

    A Contact Center Agent provides quality customer service & support to members and assures confidentiality and privacy of member data.


    Contact Center Agent Job Responsibilities:
    Handles a high volume of inbound and outbound calls Assist members with a variety of transactions by telephone, fax, email and text that include, but are not limited to processing loan payments, transfers, access to online banking, research and account maintenance Refers product and service information to members in helpful, professional manner in an effort to deepen member relationships and achieving their financial goals Have in-depth knowledge and understanding of products and services provided by the Credit Union and affiliates to ensure accurate information is being provided to members Ensure member and customer satisfaction by being patient and offering a pleasant interaction at all times, while trying to meet or exceed expectations Maintains awareness of calls waiting Exercise some independent judgment

    Contact Center Agent Experience:
    Six months to two years of similar or related experience in customer service, including time spent in preparatory positions Call center experience preferred Customer service experience preferred Bilingual preferred(English/Spanish)

    Contact Center Agent Education:
    High School education or GED required Some college preferred Great Benefits Package PI1bac84e
  • PolicyScout TPA

    Call Center Agent

    1 week ago

    PolicyScout TPA Tampa, United States

    **POLICYSCOUT IS NOW HIRING FOR OUR NEW TAMPA LOCATION** · - Do you thrive in fast-paced environments? · - Tired of being paid the same for wage for hard work? · - We're seeking call center PRO'S · - Customer Service and or Sales backround required · - **PRIMARY PURPOSE**:_ Well ...

  • Randstad North America, Inc.

    Call center Agent

    2 weeks ago

    Randstad North America, Inc. Tampa, United States

    Are you looking for the next steps in your career? Take that first one by applying to be a Call Center Agent. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is Call Center, Agent, Technolog ...

  • TAMPA BAY FEDERAL CREDIT UNION.

    Contact Center Agent

    2 days ago

    TAMPA BAY FEDERAL CREDIT UNION. Tampa, FL, US, United States Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunct ...

  • Tampa Bay FCU

    Contact Center Agent

    22 hours ago

    Tampa Bay FCU Tampa, United States Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunct ...

  • Tampa Bay FCU

    Contact Center Agent

    1 day ago

    Tampa Bay FCU Tampa, United States Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunct ...

  • Randstad US

    call center agent

    1 week ago

    Randstad US tampa, United States

    call center agent. · + tampa , florida · + posted 2 days ago · **job details** · summary · + $ $18 per hour · + temp to perm · + high school · + category office and administrative support occupations · + referenceAB_4536508 · job details · Are you looking for the next steps in yo ...

  • TAMPA BAY FEDERAL CREDIT UNION.

    Contact Center Agent

    2 days ago

    TAMPA BAY FEDERAL CREDIT UNION. Tampa, United States Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunct ...

  • TAMPA BAY FEDERAL CREDIT UNION.

    Contact Center Agent

    2 days ago

    TAMPA BAY FEDERAL CREDIT UNION. Tampa, United States Full time

    Job Description · Job DescriptionAs a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales an ...

  • Randstad North America, Inc.

    Call Center Agent

    1 week ago

    Randstad North America, Inc. Tampa, United States

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you Start Date: June Pay:$1 Call Center, Agent, Technology ...

  • SmartFinancial , Inc.

    Contact Center Agent

    4 days ago

    SmartFinancial , Inc. Tampa, United States Permanent

    We are looking for call center agents who thrive in a results-driven sales environment while receiving recognition and comprehensive base and commission pay. You will be surrounded by a team comprised of individuals who have built their careers by consistently set higher benchmar ...

  • Randstad USA

    Call center Agent

    2 weeks ago

    Randstad USA Tampa, United States TEMPORARY, Full time

    Are you looking for the next steps in your career? Take that first one by applying to be a Call Center Agent. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you A major Call ...

  • Randstad USA

    Call Center Agent

    6 days ago

    Randstad USA Tampa, United States TEMPORARY, Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound ...

  • SmartFinancial

    Contact Center Agent

    2 weeks ago

    SmartFinancial Tampa, United States

    Job Description · Job DescriptionWe are looking for call center agents who thrive in a results-driven sales environment while receiving recognition and comprehensive base and commission pay. You will be surrounded by a team comprised of individuals who have built their careers by ...

  • Diamond Dynamics

    Call Center Agent

    5 days ago

    Diamond Dynamics Connerton, FL, United States Freelance

    Are you a **Call Center Agent (m/w/d)** in Frankfurt am Main looking for a dynamic team and diverse tasks? · Then we have the perfect job for you We are currently seeking a **Call Center Agent (m/w/d)** to join a renowned marketing company in Frankfurt am Main - starting immediat ...

  • Aurora Solutions

    Call Center Agent

    5 days ago

    Aurora Solutions Pebble Creek, FL, United States Freelance

    Are you ready for a job change? Pay attention, because our job of the week is just right for you · Call Center Agent (m/f/d) is an exciting job in full-time. As part of temporary employment, we offer you a new opportunity for advancement But the job is not everything, that's why ...

  • Randstad USA

    Call Center Agent

    6 days ago

    Randstad USA Tampa, United States TEMPORARY, Full time

    Do you have 1 year of RECENT call center experience? Are you able to start in June on June 10th, 12th, 17th, or 19th? Are you completely comfortable with $18/hr on a WEEKLY basis? This could be the perfect opportunity for you Start Date: June Pay:$18/hr on a WEEKLY basis -Inbound ...

  • TAMPA BAY FEDERAL CREDIT UNION.

    Contact Center Agent

    2 days ago

    TAMPA BAY FEDERAL CREDIT UNION. Tampa, United States Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunct ...

  • TAMPA BAY FEDERAL CREDIT UNION.

    Contact Center Agent

    1 day ago

    TAMPA BAY FEDERAL CREDIT UNION. Tampa, United States Full time

    As a Contact Center Agent, you will perform duties in a call center environment by providing professional customer support to our members and potential members via incoming/outgoing calls, fax, email, and written correspondence. Support a sales and service environment in conjunct ...

  • SilverWave Inc

    Call center agent

    5 days ago

    SilverWave Inc New Port Richey, United States

    Experience adventure in customer service and become part of our team at our headquarters in Sarstedt. We are looking for motivated customer service representatives (m/f/d) in full-time or part-time to support our cheerful and open-minded team. · Experience the financial benefits ...

  • Patient Prism LLC

    Call Center Agent

    2 weeks ago

    Patient Prism LLC Tampa, United States

    Job Description · Job DescriptionJob descriptionDo you like customer service but don't necessarily like having to talk to customers all day? Do you prefer to come to work, sit down, and do your job without being interrupted or have lengthy meetings with co-workers? Do you conside ...