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Decatur

    Victim & Volunteer Program Coordinator- Central Office- Decatur, GA - State of Georgia

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    Description

    Position Description:
    Victim and Volunteer Coordinator will lead and support Victim and volunteer initiatives, ensuring compliance with policies, training,

    and program development. Build partnerships, monitor performance, and advocate for resources to enhance victim and volunteer services. Foster engagement, conduct outreach, and implement recognition systems to align victim and volunteers service with departmental goals.


    Job Title/Code:
    Business Analyst 3/GSP132


    POSITION SUMMARY:


    Under broad supervision, performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area.

    Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of

    operations. May partner with other departments, divisions, outside agencies, and vendors to address business issues. Exercises various latitudes of independent judgment. May administer or provide high level support for various projects, grants, contracts, implementation of procedures, and/or any

    specialized functions. Assists with orientation, training, or providing task guidance of junior team members. Provides strategic analysis.


    RESPONSIBILITIES AND DUTIES

    • Monitors the delivery of Victim and Volunteer Services Statewide
    o Works with statewide staff to ensure compliance with DJJ Policy Chapter 14.

    o Provides technical assistance regarding victim and volunteer services

    o Identify and advocate for needed of victims and volunteer services and resources

    o Monitors all assigned areas; providing monthly reports

    o Develops monitoring, tracking, and data related to interns and Transforming U.


    • Project Development and Management
    o Assist staff with implementation of programs/services

    o Establishes partnerships with community resources

    o Evaluates current policies and practices and provides feedback for improvement

    o Ensures projects are reviewed and approved prior to implementation


    • Training and Technical Assistance
    o Provides ongoing/quarterly/annual training to staff regarding Victim and Volunteer

    Services.

    o Monitors database to ensure information kept in accordance with DJJ policies

    o Develops trainings as needed for the Office of Victim and Volunteer Services


    • Outreach
    o Conduct ongoing meetings to discuss upcoming events and partnership opportunities

    o Develops partnerships with multiple entities to establish and maintain a victim and

    volunteer base consistent with departmental goals

    o Serve as a link between victim, volunteers and department goals/initiatives

    DESIRED KNOWLEDGE, SKILLS AND ABILITIES


    • Knowledge of Sharepoint- A strong understanding of sharepoint management principles,
    including recruitment, retention, training, and recognition strategies.


    • Technical Assistance- Ability to provide technical assistance, helping them troubleshoot
    issues and improve related victim and volunteer services


    • Monitoring and Reporting- Ability to monitor all assigned facilities monthly and provide
    detailed monthly reports on victim and volunteer service delivery.


    • Partnership Building- Strong networking skills to establish partnerships with community
    resources and assist field-based offices/facilities in leveraging these partnerships for

    program implementation.


    • Database Management- Proficiency in monitoring the sharepoint database to ensure that
    staff, volunteers and interns receive proper training in accordance with DJJ policies.


    • Organizational Skills- Strong organizational abilities to manage multiple tasks, projects, and
    partnerships simultaneously.


    • Cultural Sensitivity- An understanding of and respect for cultural diversity and the ability to
    engage diverse backgrounds.


    • Problem-Solving- Effective problem-solving skills to address challenges and obstacles in
    victim and volunteer services to delivery and implementation of projects.


    • Communication Skills- Excellent communication skills, both written and verbal, to convey
    information, instructions, and updates clearly to victims, volunteers and stakeholders.


    • Adaptability-Flexibility to adapt to changing circumstances and adjust strategies as needed
    to achieve program goals.

    MINIMUM (Entry) QUALIFICATIONS

    Bachelor's degree in human services or related field from an accredited college or university AND Four years of experience related to area of assignment


    Note:
    An equivalent combination of

    education and job specific experience that provided the knowledge, experience and competencies

    required to successfully perform the job at the level listed may be substituted on a year-over-year

    basis.


    PREFERRED QUALIFICATIONS
    Master's degree in psychology, social work, or human services from an accredited college or

    university

    Three or more years work experience in victim and volunteer services

    Three or more years of managerial experience in victim services, volunteer services, human

    services, or social service field

    Two or more years of direct experience working with victims of crime or recruiting

    volunteers

    Benefits


    In addition to a competitive salary & benefits, GA Department of Juvenile Justice is part of a statewide initiative called Total Rewards that seeks to attract and retain employees by supplementing their base pay and benefits with programs designed to improve the quality of their work environment and lead to greater job satisfaction and work/life balance.

    Eligible employees are offered generous benefits, including health and dental insurance; retirement and savings plan options; and paid holidays, vacation, and sick leave.

    For more information, visit

    We are a qualified employer for the Federal Public Service Loan Forgiveness Program

    Bachelor's degree in business or related field from an accredited college or university AND Four years of experience related to area of assignment


    Note:

    An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

    Additional Information


    • Agency Logo: Requisition ID: ADM0GZF
    • Number of Openings: 3 Advertised Salary: $50, 000.00 Shift: Day Job
    • Posting End Date: May 16, 2024
    #J-18808-Ljbffr


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