- Meet and greet customers in a professional, friendly, and timely manner
- Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
- Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
- Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
- Place outgoing calls for callback management, and miscellaneous calls as assigned
- Assist to assess condition of rental upon return
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
- Perform miscellaneous and backup duties job-related duties as assigned
- Must be at least 18 years of age.
- Must have 1 year of work experience ( in the prior 3 years) with customer service responsibilities.
- Must have 1 year of work experience ( in the prior 3 years) with sales responsibilities.
- Must have worked 6 months or more at most recent employer
- Minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
- Must have a valid driver's license
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Highschool diploma or G.E.D. required
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Customer Experience Representative
2 days ago
The Compliance Engine Warrenville, United States**Client Experience Representative** · We are a young growing company in the field of Fire & Life safety · Looking for an: · - Enthusiastic · - Well-spoken · - Problem Solver · To join our Client Experience Team. · As part of the team you will ensure the overall satisfaction of o ...
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Customer Experience Representative
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Jiobit Chicago, United States**Customer Experience Representative** · at Jiobit Chicago, Illinois, United States ***Jiobit will only consider applicants who are located / domiciled in the U.S.*** · *---* · **The role:** · Were looking for a Customer Experience Representative to join our growing team. The ...
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Customer Experience Representative
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Skyline Business Solutions Chicago, United StatesAre you a hospitality professional with a passion for creating exceptional customer experiences? · Skyline Business Solutions is looking to fill both full-time positions within our Customer Service Experience team. The Customer Service Experience member will bring their outstand ...
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Patient Experience Representative
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Mindful Care Chicago, United States Full timeThe Opportunity:The Patient Experience Representative is responsible for assisting all potential new patients with initial assessment scheduling and answering all questions related to Mindful Care via phone and email. You will play a critical role in strengthening relationships w ...
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Patient Experience Representative
1 day ago
Mindful Care Chicago, United States Full timeThe OpportunityThe Patient Experience Representative is responsible for assisting all potential new patients with initial assessment scheduling and answering all questions related to Mindful Care via phone and email. You will play a critical role in strengthening relationships wi ...
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Customer Experience Representative, Derivatives
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Robinhood Markets, Inc. Chicago, United StatesRole Robinhood is seeking experienced CX professionals with a passion for derivative products (futures, options on futures, forex, etc.) to join the Advanced Services team. This team will support customers including power customers on complex topics Customer Experience, Represent ...
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Customer Experience Representative, Derivatives
2 weeks ago
Robinhood Chicago, United StatesCustomer Experience Representative, Derivatives · *Join a leading fintech company that's democratizing finance for all.* · Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lo ...
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Robinhood Chicago, United StatesJoin a leading fintech company that's democratizing finance for all. · Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to fina ...
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Robinhood Chicago, United StatesJoin a leading fintech company that's democratizing finance for all. · Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to fina ...
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Robinhood Markets, Inc. Chicago, United StatesRole As a member of this team, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued. You will be empowered to help our customers with a range of needs from simplistic to c Customer Experience, Represen ...
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Customer Experience Representative
5 days ago
Next Door & Window Burr Ridge, United StatesWhy work for NEXT Door & Window? · Performance based bonus opportunities · Employee loyalty as many of our employees have been with us for 10+ years · 401K with profit sharing · Health and Dental benefits · Paid holidays off · Flexible Spending account offered · Holiday parties ...
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Customer Service Representative
1 week ago
Aqua Mobile Swim School Chicago, United States**Benefits**: · - Competitive salary · - Dental insurance · - Flexible schedule · - Paid time off · We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a ...
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Atlantic Aviation Chicago, United StatesWhy You'll Love This Aviation Front Desk Customer Service Representative Job · Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If ...
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Customer Service Representative
2 days ago
Farmers Insurance Chicago, United States**IMMEDIATE OPENING** · Farmers Insurance agencies across the Greater Chicago Area are seeking Customer Service Representatives to join their growing teams If you want to be a part of a winning and competitive culture, then this may be the career for you · Customer Service Repres ...
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24-25 Sy
1 week ago
St. Mary Star of the Sea School Chicago, United StatesVisit School Website · Zip Code 60629 · The Archdiocese of Chicago Catholic schools serve more than 40,000 students in 150+ elementary and high schools in Cook and Lake counties. It is one of the largest private school systems in the United States. Its schools have received 96 Bl ...
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24-25 Sy
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Acad of St Benedict theAfricanLaflinCamp Chicago, United StatesVisit School Website · Zip Code 60636 · The Archdiocese of Chicago Catholic schools serve more than 40,000 students in 150+ elementary and high schools in Cook and Lake counties. It is one of the largest private school systems in the United States. Its schools have received 96 Bl ...
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Middle School Humanities
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Queen of the Universe school Chicago, United StatesVisit School Website · Zip Code 60629 · The Archdiocese of Chicago Catholic schools serve more than 40,000 students in 154 elementary and high schools in Cook and Lake counties. It is one of the largest private school systems in the United States. Its schools have received 96 Blu ...
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24-25 Sy
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Alphonsus Academy Chicago, United StatesVisit School Website · Zip Code 60657 · The Archdiocese of Chicago Catholic schools serve more than 40,000 students in 150+ elementary and high schools in Cook and Lake counties. It is one of the largest private school systems in the United States. Its schools have received 96 Bl ...
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Office Representative
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Jim Tom - State Farm Agent Chicago, United StatesChicago [north side] State Farm Insurance Agency seeks a qualified professional to join their winning team for the full-time role of Office Insurance Representative/State Farm Agent Team Member. Insurance experience is preferred, but we'll train the right person with the right sk ...
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Mediterranean Food Sales Representative
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Foodco Chicago, United States**About us** · We are professional, agile, Company located in Chicago has a great entry level Sales Representative of their own business, working directly with the customer to develop and implement promotional marketing strategies that will increase distribution and ultimately in ...
Customer Experience Representative - Chicago, United States - Enterprise Rent-a-Car Group
Description
We are hiring now for immediate openings. Responsibilities include:
Equal Opportunity Employer/Disability/Veterans
Customer Experience Representative professionals in Chicago
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Martez Daniels
Have 2 years of food service/hospitality
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Kevin Brend
Art Teacher
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Noah Woodruff
Transportation Manager
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Cheryl Watley
Independent Contractor
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Alfred Olson
Estimator / Construction
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Juliza Feliciano
Hardworking